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Let’s face it: Just because you are a member of your homeowners association (HOA) board of directors, doesn’t mean you know everything about running an HOA. The truth is, most board members are not experts; they are simply volunteers who want to do all that they can to ensure that their community continues to be a great place to live.

It is always a good idea to evaluate your current HOA management company's performance based on a few key services they provide. After all, the whole point of hiring a professional management company for your homeowners association is to take the daily burden off the board and let the professionals take care of it, right?

What does it take to make effective board decisions that enhance your community and improve the resident experience?

Like changing the oil in your car, regular maintenance on a building helps keeps everything working properly and safely. For stratas, some tasks are not optional, they are mandatory.

Up to 60 percent of strata home owners in the Greater Vancouver Regional District lack insurance. A good policy will protect your biggest asset and help you keep your head above water.

As a homeowner, you want to live in a place that accentuates your style – from a beautiful sense of arrival or exquisitely decorated building lobby, complete with freshly pruned trees and lush landscaping – but unless your strata council has strategically planned out your strata’s budget, you can forget all of that.

It’s that wonderful time of year! Many of us are shopping online to get that perfect gift for our loved ones. And, for those doing last-minute shopping, we don’t want to have to worry that something will go wrong with our deliveries.

Condo living has its perks: amazing urban locations close to public transportation, being part of a community without having to do yard work or home maintenance, enjoying amenities like fitness centres, party lounges and pools at your doorstep. Just don’t forget that those perks come at a price – a monthly strata fee. What are strata fees and how are they determined?

Not all strata managers have what they need to give you great service. Learn what it takes to be a great strata manager.

To set you and your association up for success, we’ve pulled together a list of common board blunders and included some practical tips for avoiding them. If you can identify these early, you may save yourself (and your board) from a lot of frustration.

If you are an HOA or community association board member, the task in front of you might seem a little overwhelming. Consider the following 10 helpful hints for new and current board members to help make your term fruitful, rewarding and, most of all, effective. Use these tips to become a trusted, reliable member of your community.

As a board member you invest your time, talent and passion to make decisions for the betterment of your community. While we all strive for perfection in our roles, mistakes are bound to happen. A good community association management company works closely with thousands of board members and has seen it all. Here are four common mistakes and suggestions on avoiding them.

How do you resolve community conflict, avoid costly and time-intensive litigation and maintain a great resident experience? Use these three methods of alternative dispute resolution (ADR) to keep the peace.

Did you know that your level of knowledge as an association board member can have a direct impact on your community’s property values? Learn how your education can help you excel at your role and enhance your community.

Is your association really prepared for an emergency? Learn how to develop an HOA emergency preparedness plan in 8 steps.

How does your California association handle maintenance? Discover your association's unique maintenance style.

Great policies can help your association run smoothly, enhance the resident experience and improve your reputation. Here are five questions to ask before creating a new HOA policy.

Have you ever thought about your community association’s brand and the effect it has on your investment? It’s important and can have a significant impact on attracting new owners and property values. Here are some best practices to help your community stand out.

What tactics do you need to take to go from volunteer to community leader? Take these five steps, which can make a big impact on how you fulfill your duties and affect how residents and other board members perceive you.

Meetings serve an important oversight function in developing and maintaining well-run homeowners associations. Confusion can occur in why meetings are called, the types of meetings and the requirements. Read our annual and special meetings FAQs for more details.

How do you tackle alignment as a group of diverse individuals with unique values? Follow these four tips on HOA agreement to find out.

Is your maintenance job turning into a capital improvement? Are you ready for a big capital improvement expenditure? Read on to get answers to your top questions about maintenance, capital improvements and useful life.

Are you getting the best returns on your reserve funds? Most California board members are not sure. Here are six ways to improve your reserve fund returns and create an HOA investment policy.

How well does your community management company communicate? The answer to this question is at the heart of client satisfaction. A good community management company will engage you using a variety of tools and communication channels. Here are some ways your property management company should be connecting with you.