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  • Setting Holiday Décor Standards Without Being a Scrooge

    It can be tough to balance festive and tasteful, when it comes to holiday décor. Setting policies for decorating will help maintain peace and goodwill for all within your association.
  • Setting Holiday Décor Standards Without Being a Scrooge

    It can be tough to balance festive and tasteful, when it comes to holiday décor. Setting policies for decorating will help maintain peace and goodwill for all within your association.
  • Building Security Tips for the Holiday Season

    Security risks increase exponentially during the holiday seasons for high-rise buildings. Many residents travel for the holidays, move to warmer weather during the winter months, or have an influx of guests and family members in and out. These factors make it easy for intruders to make it into the building, especially if there are no procedures in place to track the many people and deliveries in and out of the building.
  • Alternative Amenity Programming for Your Community

    Following the temporary closure of fitness centers, interior lounges and other amenity spaces, boards and owners may want to consider offering alternative programming for residents.
  • Understanding HOA Reserves and Reserve Studies for Homeowners Associations

    One of the most important responsibilities your HOA board of directors faces is effectively planning for major common-area repairs and replacements. Whether a costly expenditure is needed in a few years or 20 years from now, it’s the board’s fiduciary duty to make sure your homeowners association (HOA) has adequate funds when the time comes. That’s where HOA reserves come into play.
  • Learn about the requirements and fiduciary responsibility of HOA board members

    Do you know the eligibility requirements to become a board member in Georgia?
  • Are EV Charging Stations Worth the Investment?

    FirstService Energy's experts answer common questions about EV chargers, including costs, incentives, revenues, and curb appeal.
  • Is HOA Agreement a Unicorn? 3 Boards Share What It Takes

    While maintenance, events, committees, and budget are all crucial aspects of managing a homeowners’ association, there's one even bigger challenge that board members face: HOA agreement and alignment. Read on to discover the secret to successful alignment among diverse individuals with distinct values.
  • Before Creating a New HOA Policy, Ask These 5 Questions

    Great policies can help your association run smoothly, enhance the resident experience and improve your reputation. Here are five questions to ask before creating a new HOA policy.
  • 5 Surprising Reasons to Raise Your HOA Assessments

    If your main concern is to avoid increasing assessments, you may want to reconsider. As a board member, one of your primary fiduciary responsibilities is to protect property values, and assessments are an investment that helps do just that.
  • Your HOA Board and Coronavirus: 5 Questions to Discuss

    How should your HOA board handle a pandemic like COVID-19? Start by tackling these 5 questions
  • Don’t Be the HOA Bad Guy: 4 Proven Policy Enforcement Tips

    Enforcing HOA policies is nobody’s cup of tea, but having good policy enforcement in place helps improve the resident experience and elevates your reputation. Follow these 4 principles for healthy policy enforcement:
  • Reserve Funds, Assessment, or Loan: 3 Ways to Pay for a Capital Improvement Fee

    Great capital improvements lead to better property values. Read on to see the three ways to pay for them and the pros and cons for each.
  • The Facts about Synthetic Turf

    Considering synthetic turf for your community common areas? Understanding the facts on what it's made of, benefits and disadvantages, and how it will affect children or pets will make all the difference when determining if synthetic turf is the right choice for your community!
  • 3 Strategies to Keep HOA Assessments Stable and Add Value

    There are often valid reasons to raise assessments, but in some cases, you may want to take a different route. Here are three cost-saving strategies.
  • HOA Communication Tools: What Your Board Should Know and Do

    Have you considered the importance of effective board communication in your recipe for success? Follow these HOA communication tools and tips for a path to effective communication.
  • An Ounce of Prevention

    Like changing the oil in your car, regular maintenance on a building helps keeps everything working properly and safely. For stratas, some tasks are not optional, they are mandatory.
  • Building Security Tips for the Holiday Season

    Security risks increase exponentially during the holiday seasons for high-rise buildings. Many residents travel for the holidays, move to warmer weather during the winter months, or have an influx of guests and family members in and out. These factors make it easy for intruders to make it into the building, especially if there are no procedures in place to track the many people and deliveries in and out of the building.
  • Calm in a Crisis - Emergency Preparedness Plan

    A strata management company never wants to find itself in the midst of an emergency, but it can happen anytime and anywhere. Whether you face an outbreak of illness, earthquake, or a flood, the impact of any devastating event can be minimized if your council has prepared for it. No doubt, your council meetings are already chock full of agenda items, but it’s important to make emergency preparedness planning a priority.
  • The Importance of Homeowners Insurance

    Up to 60 percent of strata home owners in the Greater Vancouver Regional District lack insurance. A good policy will protect your biggest asset and help you keep your head above water.
  • Customer Care: 7 Ways Your Management Company Should “Answer the Call"

    If your community is managed by a strata management company, you probably have an after-hours number you can call for urgent issues. But what if you simply want to take care of day-to-day strata business? “People don’t operate in normal business hours anymore,” says Rolando Hernandez, national customer care director at FirstService Residential. “Residents and council members need to be able to take care of strata business how and when it’s convenient for them.”
  • Effective Communication During Social Distancing

    We will all need a measure of patience as we navigate changes related to the pandemic. Communications may move at a pace that’s different than we’re used to. As always, the best policy is to assume positive intentions from others, listen carefully and respond professionally.
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