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Can Your HOA Handle a Crisis? 8-Step Emergency Preparedness Plan
Is your association really prepared for an emergency? Learn how to develop an HOA emergency preparedness plan in 8 steps. -
Before Creating a New HOA Policy, Ask These 5 Questions
Great policies can help your association run smoothly, enhance the resident experience and improve your reputation. Here are five questions to ask before creating a new HOA policy. -
Your HOA Board and Coronavirus: 5 Questions to Discuss
How should your HOA board handle a pandemic like COVID-19? Start by tackling these 5 questions. -
Don’t Be the HOA Bad Guy: 4 Proven Policy Enforcement Tips
Enforcing HOA policies is nobody’s cup of tea, but having good policy enforcement in place helps improve the resident experience and elevates your reputation. Follow these 4 principles for healthy policy enforcement: -
Post-Crisis HOA Cash Management: 3 Tips for Your Association
How do manage collections and HOA funds after a crisis? Get 3 tips to help you plan for the future -
Preventing Cyber Attacks, Part 3: Your HOA’s 4-Step Digital Defense Plan
Without a doubt, digital technology has made our everyday tasks easier and more convenient than ever. Mobile phones and tablets allow you to pay monthly bills, upload family photos and store important documents in “the cloud” with just a few taps and swipes. Homeowners associations are taking advantage of this pervasive technology in droves, using property management software to expedite resident transactions, sign documents with electronic signatures, and perform tasks more efficiently. -
Six Simple HOA Board Meeting Rules for Success
A great board meeting should have a balance of diverse opinions and discussions that are rooted in your community’s overall vision. Start with these 6 simple HOA board meeting rules. -
3 Strategies to Keep HOA Assessments Stable and Add Value
There are often good reasons to raise assessments, but in some cases, you may be able to take a different route. Here are three strategies to help save your HOA money and keep assessments stable. -
How to run an HOA: 10 habits to improve your community association
While the start of the new year is typically heralded as the best time to change old habits and commit to new ones, the reality for community associations and their board members is that there’s no time like the present. These 10 changes will help you get your board and your community association on the right track for the rest of the year. -
A board member's guide to managing an HOA pool
Many people want to live in a community that has a swimming pool, and if there’s one in yours, you know what kind of value it brings. While it’s great to think of all those hot days when you and your neighbors can enjoy an afternoon in the water, with it comes many responsibilities community association board members must adhere to that go beyond staying cool or keeping in shape. -
HOA financial management: Tips for greater financial strength
So what’s the most important aspect of your community? Is it aesthetics? Sense of belonging? Neighbors knowing neighbors? Desirability to home buyers? -
Active Shooter Training: What Should Your Community Do?
More than 1.4 million Americans have been killed by gunfire since 1968. Many of those shootings were accidental; some were suicides; some were at the hands of law enforcement officers in the line of duty. But many were not. Mass shootings, meaning that at least three people were killed by gunfire, have become an almost daily occurrence in the United States, with instances increasing each year since 2000, and many instances becoming more deadly. Thankfully, incidents of violence in community associations are rare, but unfortunately, they do occur. -
After the Storms: A Harvey and Irma Update from Our CEO
We have a very long road to recovery ahead for both Texas and Florida, for those of us affected by Hurricanes Harvey and Irma. In the aftermath of the storms, there are tangible examples of our industry leadership, and in particular, why our ability to immediately leverage the depth of resources we have at our disposal is such a powerful differentiator for us. Here are a few examples of how we leveraged our resources, organization-wide, to ensure seamless service delivery for our clients. -
Tips to improve community awareness in your HOA
There’s a big difference between being a busybody and having a general awareness of your neighbors’ regular activities. Knowing their routines enables you to quickly realize when something is awry, especially for residents who live alone. And in a true emergency, that awareness could literally save a life. -
Property management tips for board members
Whether you’re a new or current board member, you can avoid major issues and make your term more fruitful, rewarding and, above all, effective by following these 9 tips for board members. -
How to prepare for an earthquake in your community association
As unpredictable as earthquakes can be, your community association should be prepared in case you ever feel the unmistakable rumble of a tremor. Here’s what you need to know. -
HOA online voting: Can an HOA board vote by email?
For a growing number of community associations across the United States and Canada, statute changes are making electronic voting a possibility for boards. If your state or province permits online voting – or will soon – does that mean that your board should make this option available to homeowners in your community? -
How to create your HOA emergency preparedness plan
No board ever wants to find itself in the midst of an emergency, but they happen. Whether you face an outbreak of illness, an earthquake, a hurricane, a fire, the impact of any devastating event can be minimized by good emergency preparedness planning. -
Fallon Describes Emergency Storm Relief on Fox Business’ Cavuto
On October 28, the eve of Superstorm Sandy’s one-year anniversary, Fox Business News aired a powerful segment featuring Chuck Fallon, FirstService Residential CEO. -
Five tips for fire safety in a building or high rise in your community
Living in a high-rise, condominium or co-op certainly has its perks. You get the convenient location, the dramatic views, attentive concierge services and a range of amenities. However, vertical living also means added challenges when it comes to fire safety. Fortunately, there are measures that both your association board and residents can take to improve safety. -
Raising a family in a high-rise: Understanding benefits and more
When a lot of people think about high-rise living, they don’t necessarily jump to the idea of families in high-rises. In many cities, high-rises are still considered the domain of the young and single, or couples without kids or active retirees. The New York Times even ran a piece, in 1987, decreeing that “A High-Rise Is Not a Home for Children.” But today, thanks to a Millennial generation that doesn’t want to commute from the ‘burbs, more and more high-rises are actively courting families as residents. -
5 steps to create a lifestyle program using community amenities
Now more than ever, communities are searching for ways to increase resident engagement and create a social atmosphere. One way managers capitalize on their available community amenities is through lifestyle programming. -
How to plan a successful HOA event
Want your events to bring residents closer? Everyone loves a well-planned event, and the residents in your community association are no exception. Follow these tips for creating memorable events in your community association. -
How to plan an effective association budget for your community
Preparing your association’s annual budget...it can be a source of stress, but more importantly, it’s a valuable opportunity to ensure the financial well-being of both your association and homeowners. Proper association management hinges on this financial tool for both short-term and long-term planning, so it’s important to follow some guidelines.