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Preventing Cyber Attacks, Part 3: Your HOA’s 4-Step Digital Defense Plan
Without a doubt, digital technology has made our everyday tasks easier and more convenient than ever. Mobile phones and tablets allow you to pay monthly bills, upload family photos and store important documents in “the cloud” with just a few taps and swipes. Homeowners associations are taking advantage of this pervasive technology in droves, using property management software to expedite resident transactions, sign documents with electronic signatures, and perform tasks more efficiently. -
3 Strategies to Keep HOA Assessments Stable and Add Value
There are often good reasons to raise assessments, but in some cases, you may be able to take a different route. Here are three strategies to help save your HOA money and keep assessments stable. -
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Five ways to improve board member communication in your HOA
How well your board communicates has a tremendous impact on your community association. Great communication can lead to better relationships with residents – both homeowners and renters – and helps build a stronger sense of community. -
Active Shooter Training: What Should Your Community Do?
More than 1.4 million Americans have been killed by gunfire since 1968. Many of those shootings were accidental; some were suicides; some were at the hands of law enforcement officers in the line of duty. But many were not. Mass shootings, meaning that at least three people were killed by gunfire, have become an almost daily occurrence in the United States, with instances increasing each year since 2000, and many instances becoming more deadly. Thankfully, incidents of violence in community associations are rare, but unfortunately, they do occur. -
After the Storms: A Harvey and Irma Update from Our CEO
We have a very long road to recovery ahead for both Texas and Florida, for those of us affected by Hurricanes Harvey and Irma. In the aftermath of the storms, there are tangible examples of our industry leadership, and in particular, why our ability to immediately leverage the depth of resources we have at our disposal is such a powerful differentiator for us. Here are a few examples of how we leveraged our resources, organization-wide, to ensure seamless service delivery for our clients. -
FAQs for annual meeting and HOA special meeting notice
Annual and special meetings can have their own set of rules and needs. Read on to learn more about these two important types of meetings for your HOA or condo association board. -
Coronavirus HOA Communications Strategies to Residents
Developing a comprehensive HOA communications strategy during this pandemic will help your board members and management team inform the community in a timely manner. -
How to prepare for an earthquake in your community association
As unpredictable as earthquakes can be, your community association should be prepared in case you ever feel the unmistakable rumble of a tremor. Here’s what you need to know. -
How to create your HOA emergency preparedness plan
No board ever wants to find itself in the midst of an emergency, but they happen. Whether you face an outbreak of illness, an earthquake, a hurricane, a fire, the impact of any devastating event can be minimized by good emergency preparedness planning. -
Fallon Describes Emergency Storm Relief on Fox Business’ Cavuto
On October 28, the eve of Superstorm Sandy’s one-year anniversary, Fox Business News aired a powerful segment featuring Chuck Fallon, FirstService Residential CEO. -
5 Tips: Fire safety for buildings and high rises
Living in a high-rise, condominium or co-op certainly has its perks. You get the convenient location, the dramatic views, attentive concierge services and a range of amenities. However, vertical living also means added challenges when it comes to fire safety. Fortunately, there are measures that both your association board and residents can take to improve safety. -
FirstService Residential is Growing and Hiring; Positions Include Property Managers, #2 Happiest Job
According to Forbes.com, Property Managers are tied for the #2 spot on the list of Happiest Jobs in America. Coincidentally, thanks to our continued growth and success, FSR is currently recruiting for several Property Manager positions. If you’re a quality professional seeking an outstanding career with the industry leader, check out all of our open positions (happiness included). -
Understanding virtual board meetings in your HOA and COA
Given the unprecedented practice of "social distancing," now may be the best time to find the right video conferencing platform for your association. -
Why Millennials Matter to the Future of Your Association
Millennials are the fastest growing group of home buyers in the US. Learn why you need to get this important demographic involved in your association today. -
How to prepare for flooding in your high rise building
Floods are one of the most common types of natural disasters. They can also be the most detrimental for high-rise buildings. The nature of these buildings makes them particularly vulnerable to flooding caused by severe storms. -
Preventing Wildfires: How to protect your home from wildfires
Wildfires continue to be a constant and deadly threat across North America, and the risk intensifies with soaring annual temperatures, strong winds and severe drought conditions. -
HOA hurricane preparedness: How can a community prepare for a hurricane?
As a board member of a condominium or homeowners association near the coast, hurricanes are of special concern. But did you know that the best property management company can help you prepare for the season – and even minimize its impact on your community? That makes your property manager more than just a fair weather friend. -
How Your Property Management Company Should Help Your Community after a Major Storm
As communities in Texas and Florida discovered in 2017, hurricanes can be devastating, even if your community takes all the proper precautions to reduce your association’s risk. Read how a property management company should assist your community after a storm passes. -
Hurricanes plans and policies to reduce your association's risk
Hurricanes can bring tremendous physical destruction and financial ruin to a community association unless policies are put into place to prepare for the storms before they arrive, and to deal with the consequences afterwards. Every board whose association could possibly be impacted by a hurricane must have a hurricane preparedness policy to help maximize safety, minimize risk and ultimately, protect its operating budget too. And just as important as having a policy is communicating the policy to your residents. -
Keeping HOA and Condo Common Areas Clean During the Coronavirus Pandemic
During these unprecedented times, residents are spending the majority of their time at home to prevent the spread of COVID-19 and protect themselves and their loved ones from infection. One of their primary contact points with the outside world is in your HOA or condo common areas, where they can be at risk of contact with lingering coronavirus or even spread existing virus to other areas of the property. Read on for a comprehensive list of places to clean and how to clean them. -
When a Natural Disaster Strikes, Is Your Association Covered?
Hurricanes. Floods. Tornadoes. Hail. Wildfires. Lightning strikes. Earthquakes. Blizzards. Mother Nature has quite the arsenal to throw at us! Unfortunately, every part of North America is subject to one or more of these events. Some, like hurricanes, come with enough advance warning to prepare for them, but most do not. That’s why it is critical to the financial health of your community association to have the proper insurance coverage in place. -
News You Can Use: Flash Flood Safety Tips to Keep Your Family Safe
In many parts of the country, flash flood watches and/or flash flood warnings are often issued during torrential downpours, especially in hurricane-prone and/or low-lying areas. -
What are power outages? Minimizing risk in your association
Losing power is never fun. But it’s bound to happen at some point, so preparation is the best defense. Obviously, different types of communities are affected by blackouts in different critical ways: high-rises lose their elevators and water; resort-style gated communities lose the ability to operate their gates. For residents, a blackout may be a short-term nuisance. For a community association, it can be a major headache in terms of risk management, safety and potential equipment damage that can provide an unwelcome shock to your budget.