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  • 5 Reasons Board Members Go Back to School

    You’ve just been elected to your HOA or condo association board. Congratulations! Now you can celebrate...with some time back in the classroom.
  • Five Reasons to Use Quality Vendors

    When you have a large-scale project slated for your community, it’s tempting to select a vendor based on price. After all, what’s more important than saving your association money?
  • What does a secretary of a board do in a community association?

    Every board of directors, whether for a Fortune 500 company or your community association, needs a great secretary. The secretary is responsible for maintaining those records accurately, including meeting minutes, bylaws and membership records.
  • Five Steps HOA Board Members Can Take To Identify and Resolve Conflict

    You are serving on a homeowner association (HOA) or community association board and discussing hiring a new lawn care provider. Seems simple enough, right? Oh, except that there is a bitter divide between several members arguing about two competing companies.
  • Five tips for solving HOA parking problems

    Parking is one of the most common challenges for homeowners associations (HOAs). It seems, regardless of the type of community, the same parking situations happen to us all. To help keep misunderstandings and violations to a minimum, follow these five tips to manage your HOA’s parking policy.
  • How to Create the Right Board Member Dynamics for your HOA

    The greatest strength of your board is the diverse perspectives of all of its members. Unfortunately, sometimes this can also present the biggest challenges.
  • Four Policies Your High-Rise Association Should Formalize Right Now

    High-rise living often appeals to many people for the wealth of amenities, concierge-level services and unique culture. But with this lifestyle comes challenges. Close quarters and the need for residents to exercise mutual respect can sometimes lead to friction and conflict – this is when formal policies need to come into play. These policies, rather than being hindrances, are a tool for creating harmony among residents. The challenge is getting there – many of the major issues residents face are complex and require the help of a property management company. A great company not only has experience, but also a vast knowledge of the law and a sense for what works best for residents.
  • Four Tips for Establishing Board Member Succession in Your Community

    Thriving business organizations plan for succession. It’s built into their corporate strategy – team members with potential are identified early on, and then groomed for the leadership positions they’ll someday hold.
  • Avoid these 7 common board member mistakes

    Learning from other board members’ experiences is a great way to avoid making some of the more common mistakes. Here, we discuss four of the common mistakes that board members make and offer recommendations for handling the issues differently.
  • Four Ways Condos/Co-ops and HOAs in Florida, New York and Chicago Can Save Money on Energy Bills with the Best Property Management Services

    Realizing that energy conservation and managing HOA community environmental footprints is crucial, board members have a responsibility to homeowners to exercise financial prudence and proactively seek ways to manage rising costs.
  • Four Ways to Increase Value by Decreasing Energy Use

    Of all the expenses you encounter as a homeowner, community or condo association, energy ranks toward the top of the list. Many of us see this as a given. We need lights. We need heating and cooling. We need to warm our water and prepare our food. And while the necessity of energy use will never change, how much we pay for it, and how much we need, can.
  • Understanding vendor communication and vendor management

    Vendor management is a large part of serving on the board of a managed community. Every community has outside partners for services like landscaping, sanitation, cable and Internet provision, pool maintenance, valet services and more. Open and effective communication among the board, the management company and the vendors employed by the association is an important part of making the most of any community’s operating budget and improving the lifestyles of its residents.
  • Hiring HOA Vendors? Legal Issues to Consider

    Your Board of Directors oversees the many day-to-day tasks required to operate and maintain your community…but they can’t do it alone. Your property management team will be expected to hire a wide array of vendors, including painters, plumbers, electricians, landscapers, repairmen for equipment maintenance or emergencies, exterminators, and more.
  • HOA Elections: How To Make Your Vote Count In Your Community

    According to Community Associations Institute , more than 68 million Americans live in 338,000 managed communities. In Canada, approximately one in eight people live in a condominium or strata corporation of some kind, totaling about 1.2 million owner-occupied dwellings as reported by Statistics Canada . Collectively, these homeowners spend tens of billions of dollars to maintain their communities. Each community is governed by an elected board of volunteer homeowners selected through an HOA elections process. Proactive involvement in your community begins with voting for board membership.
  • Enhancing energy benchmarking in condos and co-ops

    Condominiums (condos) and cooperative housing communities (co-ops) are increasingly recognizing the importance of sustainability and energy efficiency in today's world. One vital tool that plays a crucial role in this effort is energy benchmarking.
  • How Defining HOA Leaders’ Rights and Responsibilities Creates Happy Communities

    Ready for more happiness? Last week, we described how when residents understand their rights and responsibilities, it goes a long way to creating a happy community. Well, in our never-ending quest to build and enhance community happiness, we’re back with Part 2 for homeowners association leaders. Here’s the scoop – when Board members (and property managers, if the community is professionally managed) have a thorough understanding of their rights and responsibilities, it helps to create an inviting community that is effectively managed, well-maintained and pretty darn happy.
  • How Defining Residents’ Rights and Responsibilities Creates Happy HOA Communities

    Is your community happy? It’s pretty easy to tell if you’re living in a community that is beautiful, harmonious, properly managed and well, happy. But what actually creates a happy HOA community? It may seem like a complicated formula, but it all boils down to this: a clear understanding by both community residents and homeowners association leadership of their rights and responsibilities – and each other’s.
  • How Your HOA Board Can Ensure Great Communication

    Great communication is more than just loose talk, especially when it comes to homeowners, HOA board members and property management companies exchanging information, thoughts and ideas. When communication is done well, challenges get faced, questions get answered and community spirit becomes stronger. So what goes into that mix for good communication?
  • HOA Policy: How HOA boards can influence public policy

    As a member of your HOA board, you know the value of your association. It serves an essential function for creating rewarding lifestyles for residents, protecting and enhancing property values, and much, much more. And yet some legislators and decision-makers aren’t as familiar with these benefits as you are. Unfortunately, sometimes these are the individuals that have a hand in creating the policies and laws that directly affect communities, associations, and residents. We’ve paired that insight with information from our own experts to arrive at five key areas of focus when it comes to how HOA Boards can influence public policy. Here they are.
  • All You Need to Know About Using Social Media to Build Community

    Social media can be a phenomenal marketing and communications tool for your community association! It’s a great way to inform residents, keep them connected and strengthen their loyalty. But you need to put a strategy behind your community’s social media presence.
  • How to choose a property management company: 10 questions to ask today

    How do you determine which property management company will provide you with the best service? Here are 10 questions that you should ask when consulting with property or homeowner association (HOA) management companies to help you make the important decision.
  • How to create community policy: Enforcing rules without making enemies

    Good rules make good community members. The most important factors in association policy making, whether for a condo, co-op, townhome or master-planned community, are clarity and sensibility. The board must be clear – and united – on the policy being created and then must communicate that policy to all residents. Whether the policy is about overnight guest parking, designated smoking areas, amenity usage or approved flooring, the basic steps to creating good policy and enforcing it successfully are the same. It’s important that everyone involved, including board members, residents and the management team, understand who is responsible for the various roles that are part of policy creation, enforcement and compliance.
  • How to Have More Productive Board Meetings: Helping Your HOA Board Members Work Together

    As anyone on a condo, co-op or homeowner association (HOA) board knows too well, board meetings can be extremely delicate situations. Board members don't always agree with each other, discussion about a single, minor issue can eat up entire meetings, and those who speak the loudest aren't always looking at the issues with the best perspective. Some days, it may feel nearly impossible to get anything done.
  • How to Host an Annual Meeting Your Homeowners Will WANT to Attend

    Annual meetings don't have to be boring! Learn how your community association board can entice your homeowners into attending with easy tips.
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