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Why a Roof Leaks After a Snowfall – and What Can Be Done
Your residents are calling on about water leaks after a snowfall. Could an ice dam on the roof be the culprit? -
Hosting an Annual Meeting That Homeowners Will Want to Attend
The number one reason associations fail to meet quorum is the lack of participation by their homeowners. Knowing this, we’ve put together a list of practical ideas to help increase homeowner participation and alleviate the worry about whether or not you will have enough attendance to hold your meeting. -
Planning Your Next Virtual Annual Meeting
For New York City co-op and condo boards, virtual annual meetings are the new normal. FirstService Residential is here to help make your transition as seamless as possible. -
6 Steps to Amending Homeowners Association Documents
Learn how to amend your homeowners association governing documents, including the practical logistics required to do so. -
Board Meeting Basics for Board Members
What can you do to ensure that your board meetings are well run? Follow these best practices to keep your board meetings on track. -
6 Types of Insurance Policies Your Board Should Know
Learn the 6 types of insurance policies your board should know - we asked our insurance insiders. -
Is HOA Agreement a Unicorn? 3 Boards Share What It Takes
While maintenance, events, committees, and budget are all crucial aspects of managing a homeowners’ association, there's one even bigger challenge that board members face: HOA agreement and alignment. Read on to discover the secret to successful alignment among diverse individuals with distinct values. -
Creating a New HOA Policy Without Making Enemies
Whether you are addressing overnight guest parking, or approved flooring, the basic process for creating good policies and enforcing them successfully are the same. Consider these eight steps when establishing an HOA policy. -
Electronic Voting in Arizona - What You Should Know
These days, you can do almost anything online—buy groceries, look for a job or even find love. But what about voting on issues that affect your community? -
Your HOA Board and Coronavirus: 5 Questions to Discuss
How should your HOA board handle a pandemic like COVID-19? Start by tackling these 5 questions -
HOA Committees and Volunteers: 8 Rules to Rally Residents
A healthy and effective Arizona homeowners association is not only able to identify great volunteers and committee members, but will empower them to drive positive change in the community. But how do you get there? -
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3 Strategies to Keep HOA Assessments Stable and Add Value
There are often valid reasons to raise assessments, but in some cases, you may want to take a different route. Here are three cost-saving strategies. -
HOA Communication Tools: What Your Board Should Know and Do
Have you considered the importance of effective board communication in your recipe for success? Follow these HOA communication tools and tips for a path to effective communication. -
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An Ounce of Prevention
Like changing the oil in your car, regular maintenance on a building helps keeps everything working properly and safely. For stratas, some tasks are not optional, they are mandatory. -
Building Security Tips for the Holiday Season
Security risks increase exponentially during the holiday seasons for high-rise buildings. Many residents travel for the holidays, move to warmer weather during the winter months, or have an influx of guests and family members in and out. These factors make it easy for intruders to make it into the building, especially if there are no procedures in place to track the many people and deliveries in and out of the building. -
Calm in a Crisis - Emergency Preparedness Plan
A strata management company never wants to find itself in the midst of an emergency, but it can happen anytime and anywhere. Whether you face an outbreak of illness, earthquake, or a flood, the impact of any devastating event can be minimized if your council has prepared for it. No doubt, your council meetings are already chock full of agenda items, but it’s important to make emergency preparedness planning a priority. -
The Importance of Homeowners Insurance
Up to 60 percent of strata home owners in the Greater Vancouver Regional District lack insurance. A good policy will protect your biggest asset and help you keep your head above water. -
Customer Care: 7 Ways Your Management Company Should “Answer the Call"
If your community is managed by a strata management company, you probably have an after-hours number you can call for urgent issues. But what if you simply want to take care of day-to-day strata business? “People don’t operate in normal business hours anymore,” says Rolando Hernandez, national customer care director at FirstService Residential. “Residents and council members need to be able to take care of strata business how and when it’s convenient for them.” -
Effective Communication During Social Distancing
We will all need a measure of patience as we navigate changes related to the pandemic. Communications may move at a pace that’s different than we’re used to. As always, the best policy is to assume positive intentions from others, listen carefully and respond professionally. -
Four ways to set decoration policies for your strata corporation without being a grinch
Lights, candles and wreaths, oh my! The most decorated season of the year is arriving, with celebrations from many cultures and faiths coinciding in the next few months. For condo communities, the desire to deck the halls can clash with the rules of the corporation. Follow these tips to maintain a festive community without décor running amok. -
Getting Your Strata’s Spring Cleaning Started
As strata managers begin their inspection, they note the necessary repairs for winter damage as they make their rounds through the community. -
How to Communicate: What Your Strata Council Should Know and Do
You want your strata to be successful. All council members do. You know that means watching the finances carefully and maintaining the property. But do you think about effective strata council communication as an ingredient in your recipe for success? It is!