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Clear, effective communication makes a difference in the overall well-being of any community. Poor communication can negatively impact your community's reputation, operating budget and property values.

The right support, personality and set of expectations from your community are critical for your management team to deliver exceptional results. Does yours have what it takes?

Do you know the eligibility requirements to become a board member in Georgia?

Open and effective communication among the board, management company and vendors is an important part of any community's operating budget and for improving residents' lifestyles.

How well is the board of your community association functioning? Take our board self-assessment to find out.

Learn ways your association can offset the financial impact of the COVID-19 pandemic.

Board members can become overly burdened and burn out. Working with a quality property management company can help ease board burden. Learn how.

As the weather heats up and stay-at-home orders surrounding COVID-19 are lifted, it's important to remember the social distancing guidelines in place.

Whether your board is dealing with emergency rules or general community policies, here are some things to consider when addressing change in your community.

Do you know what you should expect from your management company during staff transitions?

Are you doing all you can to make sure your self-managed community meets its goals?

As the days and weeks pass, and residents of your condominium or HOA are asked to stay home, it's more important than ever to help your community stay fit and active!

You want your community association to be successful. Do you think about effective board communication as an ingredient in your recipe for success?

Germs are a fact of life. But with the right tools and a common-sense approach, your board and community management can work together to help reduce the spread of any illness – and the right management partner can help. Learn what to ask any community management company you consider.

The distinct roles of the board and manager can shed some light on the ways the board can develop an effective partnership.

If your community is managed by a property management company, you probably have an after-hours number you can call for urgent issues. But what if you simply want to take care of day-to-day association business? “People don’t operate in normal business hours anymore,” says Rolando Hernandez, national customer care director at FirstService Residential. “Residents and board members need to be able to take care of community business how and when it’s convenient for them.”

Being on your association board is not an easy job. No matter what your level of experience, mistakes can happen. Learn the seven common mistakes board members make and what you can do to avoid them.

It’s that time of year again – budget season is upon us. You know the things to consider when creating your budget, but what drives your process? Are you focused on achieving a particular vision for your community? Avoiding conflict in the community? Solely looking to avoid increasing dues?

Security risks increase exponentially during the holiday seasons for high-rise buildings. Many residents travel for the holidays, move to warmer weather during the winter months, or have an influx of guests and family members in and out. These factors make it easy for intruders to make it into the building, especially if there are no procedures in place to track the many people and deliveries in and out of the building.

Whether you face an outbreak of illness, earthquake, or a flood, the impact of any devastating event can be minimized if your board has prepared for it. No doubt, your board meetings are already chock full of agenda items, but it’s important to make emergency preparedness planning a priority.

Follow these best practices for planning communications before, during and after the budget is ratified, to ensure residents are informed and involved.

New to a condo or homeowners association, or need a refresher? We put together some vocabulary you will want to be familiar with.

You may not think cybercriminals have any interest in your condo or homeowners association (HOA), but don’t be so sure. As a small business, your association may be facing more risk than it did in the past.

Almost everyone has a phone, but some people don’t feel comfortable with new technology. While using any of these methods, make sure you practice responsive communication, listening carefully and giving clear cues to show your understanding.