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It goes without saying that how we communicate has drastically switched from in-person contact to user-friendly digital platforms since the COVID-19 pandemic began to spread.

With many meetings moving to telecommunications platforms like Zoom or GoToMeeting, it’s more important than ever to have a fine-tuned system for keeping your meetings organized and on track. There are steps you can take to ensure your upcoming meetings, whether they’re online or in person are effective and concise.

NYC's latest Local Law #147/2017 requires all owners of class A multiple dwellings, including all coops and condos, to adopt a “smoking policy” no later than August 28, 2018. The purpose of implementing such a policy is to outline the requirements of this law so board members may consider how their coop or condo will comply.

As board communications become increasingly reliant on web-based technologies, it’s more important than ever to take proactive steps to safeguard the way you share and save sensitive information.

In an effort to help our clients and their families stay safe during these difficult times, FirstService Residential’s in-house technology experts recently assembled a list of best practices and technology tips for working at home, improving password security, identifying potential scams and selecting personalized internet packages.

As building managers begin property inspection, they note the necessary repairs for winter damage as they make their rounds through the community. The spring season is a time for renewal and a fresh look, so being able to properly landscape around the building is of utmost importance.

Five seconds. Science tells us that’s how long it takes to form an initial judgement about a person or thing. First impressions are even faster – they happen in an instant. Given this limited time to make a positive impact, the need for a great front desk team is clearer than ever.

How do you like to say “hello?” No matter what expression you use, chances are you like to take the opportunity to put your best foot forward and make a good first impression.

Not all residential property managers have what they need to give you great service. Learn what it takes to be a great residential property manager.

Managing association covenant violations can easily be compared to the popular game show, “Jeopardy.” Answers to the basic questions are easy, such as how to deal with an owner’s grass being too high or trash can violations. As you progress through the game, however, you find the issues become harder and more complex. While covenant enforcement is not always so black and white, and restrictions for every community can be different, there are some basic guidelines that will make navigating through these issues a little easier.

If you’re looking for comprehensive information about the different types of association meetings, ask a seasoned board member or your property manager for information and guidance. Meanwhile, we’ve put together answers to some of the most common questions about annual and special meetings.

Continue our quick, 4-part webinar miniseries, Ask the Expert, where Jamie George, Vice President of insurance, FirstService Financial, will cover your common insurance questions and discuss anticipated increases in rates for 2021.

Each of us, in our own way, are doing our part to make those in uncomfortable situations feel a little closer to home and a lot closer to love.

Managing association covenant enforcement can be difficult in any community. Restrictions for every community can be different, and it can be a challenge to keep the rules fair, reasonable and equally applied to all homeowners. Read on for some basic guidelines that will make navigating through these issues a little easier.

Missed the event? Discover our top takeaways for adding or optimizing EV Charging for your high-rise building.

Discover our top takeaways around the three fiscal duties of Care, Priority, & Responsibility for your condominium association.

Discover our top takeaways around the three fiscal duties of Care, Priority, & Responsibility for your condominium association.

Discover our top takeaways around the three fiscal duties of Care, Priority, & Responsibility for your condominium association.

Given the unprecedented practice of "social distancing," now may be the best time to find the right video conferencing platform for your association.

Shopping is the hallmark of the holiday season, but the influx of packages can make any condominium association struggle to stay organized. Discover ways to handle holiday packages with ease by asking four simple questions.

Today, high-rise living is attracting a broad range of residents, from millennials to empty nesters, all seeking convenience and luxury in an urban setting. Although they have a common drive to discover this newer metropolitan lifestyle, these very different households have a variety of needs and wants. This means that there is not a one-size-fits-all solution for defining what desirable amenities look like. In fact, properties must continuously adapt and update their offerings to stay competitive in their community.

If you’ve agreed to serve as a board member for your homeowners association (HOA), you may be thinking this is just like any other simple volunteer opportunity. However, there are certain fiduciary responsibilities and protocols that board members should be aware of to help protect the association and their own personal liability. Here we’ve compiled a few fundamental principles that every board member should apply.

A leak in a high-rise condominium can quickly result in expensive water damage. How can you reduce your risk and be better prepared if your building springs a leak?

John Friedrichsen, Senior Vice President & CFO of FirstService Residential parent company FirstService Corporation, is quoted in USA Today about how HOAs benefit from the value-added services provided by leading professional management companies.