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Great Service: Community manager duties and responsibilities
The right support, the right personality and the right set of expectations from your community are critical for your community association management team to deliver exceptional results. Does yours have what it takes? -
Electronic Voting: Can an HOA Board Vote By Email?
For a growing number of community associations across the United States and Canada, statute changes are making electronic voting a possibility for boards. If your state or province permits online voting – or will soon – does that mean that your board should make this option available to homeowners in your community? -
HOA emergency preparedness plan: Keeping calm in a crisis
No board ever wants to find itself in the midst of an emergency, but they happen. Whether you face an outbreak of illness, an earthquake, a hurricane, a fire, the impact of any devastating event can be minimized by good emergency preparedness planning. -
FirstService Residential is Growing and Hiring; Positions Include Property Managers, #2 Happiest Job
According to Forbes.com, Property Managers are tied for the #2 spot on the list of Happiest Jobs in America. Coincidentally, thanks to our continued growth and success, FSR is currently recruiting for several Property Manager positions. If you’re a quality professional seeking an outstanding career with the industry leader, check out all of our open positions (happiness included). -
Five Reasons to Use Quality Vendors
When you have a large-scale project slated for your community, it’s tempting to select a vendor based on price. After all, what’s more important than saving your association money? -
Going Virtual: HOA & COA Web Conferencing
Given the unprecedented practice of "social distancing," now may be the best time to find the right video conferencing platform for your association. -
Understanding vendor communication and vendor management
Vendor management is a large part of serving on the board of a managed community. Every community has outside partners for services like landscaping, sanitation, cable and Internet provision, pool maintenance, valet services and more. Open and effective communication among the board, the management company and the vendors employed by the association is an important part of making the most of any community’s operating budget and improving the lifestyles of its residents. -
All You Need to Know About Using Social Media to Build Community
Social media can be a phenomenal marketing and communications tool for your community association! It’s a great way to inform residents, keep them connected and strengthen their loyalty. But you need to put a strategy behind your community’s social media presence. -
How to create community policy: Enforcing rules without making enemies
Good rules make good community members. The most important factors in association policy making, whether for a condo, co-op, townhome or master-planned community, are clarity and sensibility. The board must be clear – and united – on the policy being created and then must communicate that policy to all residents. Whether the policy is about overnight guest parking, designated smoking areas, amenity usage or approved flooring, the basic steps to creating good policy and enforcing it successfully are the same. It’s important that everyone involved, including board members, residents and the management team, understand who is responsible for the various roles that are part of policy creation, enforcement and compliance. -
Hiring HOA Vendors? Legal Issues to Consider
Your Board of Directors oversees the many day-to-day tasks required to operate and maintain your community…but they can’t do it alone. Your property management team will be expected to hire a wide array of vendors, including painters, plumbers, electricians, landscapers, repairmen for equipment maintenance or emergencies, exterminators, and more. -
Keeping HOA and Condo Common Areas Clean During the Coronavirus Pandemic
During these unprecedented times, residents are spending the majority of their time at home to prevent the spread of COVID-19 and protect themselves and their loved ones from infection. One of their primary contact points with the outside world is in your HOA or condo common areas, where they can be at risk of contact with lingering coronavirus or even spread existing virus to other areas of the property. Read on for a comprehensive list of places to clean and how to clean them. -
Keep Your Annual Meeting From Derailing With These 5 Tricks
Your annual meeting is your community association’s most well-attended meeting of the year. That’s no surprise since it’s where residents get the most insights about their community and have an opportunity to elect their board members. But the large turnout also means it’s the meeting most likely to get off track. Keep your meeting from getting derailed by using these 5 techniques. -
Making a Difference One Face Mask at a Time
Learn how associates, residents and board members are making a difference in their communities, one face mask at a time, during the COVID-19 pandemic. -
Property Management Jobs: The Best-Kept Hospitality Career Secret
If you’re a recent (or about-to-be) college grad looking for your perfect career fit, here’s a helpful checklist to help you narrow down your choices: -
Property management duties: How your management company can make staff changes easier
Sooner or later, most community associations face some kind of management change. If your community has a great manager, you probably want them to stay forever. But how realistic is that? -
5 Steps to the Best Reserve Study Specialists
In our guide to capital improvements , reserve studies and their relationship to capital improvements and preventive maintenance were discussed at length. -
Seven Tips to Avoid Issues with a Contract for Property Management
You’ve been there before. You meet with a vendor, they seem like a great choice, and then after a month or so, you find yourself in a dispute. -
5 strategies for energy conservation in community associations
In this article, we delve into the significance of energy conservation within community associations, exploring its benefits and strategies for effective implementation. -
Can an HOA Raise Dues Without Notice? 5 benefits of raising HOA dues
What exactly are HOA dues, and can an HOA raise dues without notice? In this article, we’ll explain what HOA dues are, HOA fee increase limits, and five benefits of small, regular increases. -
Socially Distant Celebration During COVID-19
Learn how community members are making a difference in their communities with socially distant celebrations during COVID-19 spring holidays. -
How to become a licensed community association manager
What did you want to be when you grew up? Like many children, you may have dreamed of becoming a doctor, teacher, firefighter, pilot, basketball player, ballerina or policeman. Maybe you wanted to be a movie actor, astronaut, rock star or even the president. But we’re guessing there are a few professions that probably didn’t make your short list… property manager or community association manager (CAM). -
The 7 Secrets to Combat Committee Chaos
Community committees are a great way to involve more residents in the activities of their homeowner association, help ensure the rules and regulations of the association are followed, and help lighten the workload of volunteer board members. Some common committees include beautification, architectural, landscaping and grievance committee. At their best, committees are finely tuned engines for getting things done in your community. When there is a breakdown or discord, they’re agents of confusion, wreaking havoc on progress and operating as the figurative wrecking balls for a few overbearing committee members. -
Updating Your Community Emergency Preparedness Plan for Pandemics
In the past, when planning for emergencies, a global pandemic was likely not on your list. While most board members did not anticipate a pandemic as something that needed a plan before COVID-19, it's now clear that communities need to develop a plan to address this and any future pandemics. Read on to learn how to build a community emergency preparedness plan with a possible resurgence of coronavirus and other potential pandemics in mind.