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Staying Connected: Communication Best Practices for Board Members
These four components of a successful communication plan will help your board create and deliver effective messaging throughout the year. -
Delivering Value: FirstService Residential Energy Aggregation Purchasing Program
FirstService Residential has helped boards and building owners save millions of dollars in energy costs, in part, through our Energy Aggregation Purchasing Program. -
Advocate, Doer, Visionary: The 3 Essential Duties of HOA Board Members
What does it mean it mean to be an advocate, doer and visionary? Learn about the 3 essential board member roles. -
Depth of Support: What You Should Expect from a Property Manager
Carefully evaluating the property manager is a critical component of board business and helps ensure a consistent level of service each and every day. -
Mitigating Board Liability & Personal Exposure – Part One
A capable management company will enforce procedures and invest in technologies that help limit legal liability for the condo or co-op, and also mitigate board member personal exposure. -
Mitigating Board Liability & Personal Exposure – Part Two
Policy exclusions introduce increased risk to the board and often render a contractor’s policy meaningless. Properly vetting a contractor’s insurance is critical. -
Promoting Fire Safety in Your Community Association
Part of your job as a board member is ensuring the safety of residents in your community association. To that end, it’s important to educate homeowners about possible fire risks and the steps they can take to prevent fire hazards in their homes. Chances are that fire safety isn’t top of mind for residents. However, home fires are more common than most people realize. -
Inflation, Insurance, and “In Case Of…": Why to Consider an HOA Assessment Increase
Raising assessments can keep your association healthy (and help boost property values). Read on to learn why, how and when to raise HOA assessments. -
10 property manager requirements to look out for
A property manager’s role is a unique one; it requires answering the needs of residents, A Community Association Manager (CAM), also called a property manager, is integral to the smooth functioning of residential complexes and homeowners associations. Whether managing property affairs or fostering a sense of community, the qualifications and skills required for property managers are diverse and multifaceted. -
Residential EV Charging Stations: Benefits & Incentives for Multifamily Buildings
FirstService Residential recommends that all boards and building owners consider the installation of EV charging stations and incentives available through NYSERDA and ConEd. -
Delivering Exceptional Service: 6 Keys to a Great HOA Manager
What sets your association apart from other HOAs? Discover what types of support and training can help your manager (and association) excel. -
Board Member 101: HOA Leadership Roles and Duties
What are your HOA leadership roles and duties? To fully develop and enhance your leadership journey, begin by taking these four essential steps. -
Establishing effective HOA rules and regulations
Homeownership comes with a myriad of benefits, but it also brings a set of responsibilities, particularly when you are part of a Homeowners Association (HOA). The board of directors for the association maintains the integrity and value of a community by establishing HOA regulations that protect resident’s investment as a homeowner. -
Want to Become a Community Association Manager? Here Are 7 Questions and Answers to Consider
Are you interested in becoming a Community Association Manager? It requires a passion for helping others, empathy, and dedication to providing quality customer service, among other things. Read our article to learn if it's the right fit for you. -
How an HOA Preventative Maintenance Plan Can Keep Your Community From Walking on Thin Ice
Cold weather is upon us, so now is the time for your HOA to make sure your maintenance program is on track. Read this article to learn more. -
7 Factors to Consider When Hiring a Property Manager
Partnering with a property management company is a big step. Learn what to consider when deciding which one is right for you and your association. -
How an HOA Preventative Maintenance Plan Can Keep Your Community From Walking on Thin Ice
As a property manager, you always have to make sure your preventive maintenance program is on track. Read this article to learn more. -
7 Factors to Consider When Hiring a Property Management Company
Hiring a property management company is a big step that will have a decisive impact on your community for years to come. Learn what factors to consider. -
7 Factors to Consider When Hiring a Property Management Company
Partnering with a property management company is a big step. Learn what to consider when deciding which one is right for you and your association. -
8-Step, No-Regrets Guide to Better Bidding
Transitioning to new management? See these 8 steps to ensure a seamless switch and take the stress out of change. -
Preparing for A Storm During Supply Chain Shortages
As the supply chain crisis continues to linger with no end in sight, proper storm preparation means considering supply shortages. Read on for 6 things to consider as your board prepares for the upcoming storm season. -
Do Associations Need to Adjust Wages for Their Staff to Stay in the Game?
The labor shortage is drastically affecting the property management industry, and wages are playing a big role. Learn what you should know to help navigate today’s labor market. -
Do Associations Need to Adjust Wages for Their Staff to Stay in the Game?
The labor shortage is drastically affecting the property management industry, and wages are playing a big role. Learn what you should know to help navigate today’s labor market. -
Association Policy 101: How to Make Rules Without Making Enemies
As a board member you know the importance of making rules. The key to association policy making is that rules be clear, sensible and clearly communicated to residents.