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Your homeowner association (HOA) board has decided to hire a property management company. That’s a big step, and one not to be taken lightly. You might think because your board made this decision your community’s future is in good hands. But has your board done its research?

You’ve heard the horror stories. The homeowner association (HOA) board hires a contractor to remodel the clubhouse, the fitness room, or one of the other amenities within the community. The contractor talks a good game, but when the actual work begins, it’s a whole other story.

How well your board communicates has a tremendous impact on your community association. Great communication can lead to better relationships with residents – both homeowners and renters – and helps build a stronger sense of community.

The sharing economy continues to grow, and this, in turn, is fueling the proliferation of home-sharing websites like Airbnb, VRBO and HomeAway. In our previous article on this growing trend, we discussed how the interest in short-term rentals is impacting multi-family buildings throughout the U.S. and Canada. Now we’re back with a game plan to help your condo board or strata council protect its interests.

One of the most recent societal shifts has been a move towards a sharing economy – and if you’ve ever been driven home in an Uber car, or reserved a distinctive blue CitiBike for a few hours to pedal across town, you’ve experienced this practice first-hand. In this article, we discuss how the quick growth of the sharing economy – particularly, home sharing – is impacting buildings in large cities, and we’ll follow up next week with valuable advice on how your Board or Strata council can address this mushrooming trend.

Annual and special meetings can have their own set of rules and needs. Read on to learn more about these two important types of meetings for your HOA or condo association board.

Creating and executing a comprehensive building maintenance plan for your high-rise community should be a top priority for your board and property management company.

Learn how associates and residents are making a difference in their communities, providing grocery delivery and food delivery, during the COVID-19 pandemic.

Can cutting-edge property management software increase personalized customer service? It’s not a trick question, at least when it comes to the property management industry.

Somehow, in the blink of an eye, your sweet and cuddly baby has turned into an active and independent toddler – curious about everything and always on the move. She’s outgrown her crib and baby furniture, and now that she can speak up, she’s quite vocal about her desire to change the nursery into a big kid’s room – and has some definite ideas about how to get there. We know you may not agree with her tastes – or how much they might cost to implement – so here are six budget-friendly, easy-to-do tips to transform your nursery into a toddler’s room the whole family will love.

FirstService Residential’s Tasso Eracles discusses Toronto’s building boom and the important role property management experts play in helping condominium developers and builders overcome challenges and compete in this dynamic marketplace.

As a buyer, you may wonder whether moving into a community with an HOA is right for you. Perhaps you have heard horror stories from unhappy homeowners or have read about unreasonable boards that bully residents. How common are these events? And are the stories even true?

So your diligent search for that home of your dreams has finally led you to one that fits all your criteria. However, it is in an association, and you have known people who belonged to condo or homeowners associations (HOAs) that were poorly run or financially mismanaged.

You’re moving! That means an exciting new beginning. It also means a lot of work. But no need to stress out – following a simple checklist can prevent those moving migraines. One thing you’ll want to keep in mind: starting as soon as possible is the best policy. Good planning early on will save you some real heartache later. And though we’ve created a timeline that starts at two months out, your home closing may happen in as little as 45 days – just be sure to start the first items on the checklist as soon as you possibly can.

Having a swimming pool, a fitness area, or even a place to hold rooftop parties for residents are perks that can make any community stand out. But how does a community association board handle and operate those features?

Is your community always aware of upcoming events, scheduled construction projects and upcoming board meetings? Do they understand their responsibilities and the policies they need to comply with? Clear, effective communication from the board to the residents makes a difference in the overall well-being of any community. Poor communication, on the other hand, is a real problem that can negatively impact your community’s reputation and even your operating budget and property values.

While it’s always best that all parties in an HOA, community association, condo association or other deed-restricted community agree and cooperate, it’s a fact of life that conflicts or disputes may arise. In many cases, the parties can settle their differences amicably and directly through frank and open discussion or negotiation. In other instances you may need mediation or arbitration to find a resolution.

While community preventative maintenance keeps systems running in a way that keeps future problems from happening, predictive maintenance entails using existing data to determine when systems might fail. Creating your community preventative maintenance schedule will help you budget for these occurrences – and eliminate most of those nasty surprises. Here’s how you can do it.

Your pool is a source of fun for all of your community’s residents. Yet when it comes time to resurface it, it can quickly become a source of headaches. Knowing the facts about your pool resurfacing options can help minimize the hassle – and ensure your community enjoys a quality pool experience for years to come. The best decision is an informed decision. An excellent community association management company will be experienced in this area and can weigh in with some really good insight – and make a recommendation for a reliable pool specialist, too. But before you get to that point, you can start with these pros and cons.

Summertime is swim time, and for the most part, it’s a plunge into carefree fun. But without the right swimming pool safety practices, your residents and association could be at risk.

Vacation season has arrived, and with it, the need to pack, plan and in many cases, make arrangements for our four-legged family members. Many hotels and other accommodations are not pet-friendly, so pet owners must decide where, and with whom, to leave Muffy or Max when heading out of town. From kennels to in-home pet sitters, there are various options to fit your lifestyle and budget.

Developing a comprehensive HOA communications strategy during this pandemic will help your board members and management team inform the community in a timely manner.

Here’s one of the great ironies of the property management industry: though it’s incredibly big, it’s still a big mystery to most people. Let’s let the numbers do the talking. In the United States, 24% of homes are part of associations, with a total value of $4.65 trillion and $65 billion collected in assessments. In Canada, the industry generates about $6 billion in annual revenue with a healthy annual growth rate of 3.4%.

The right support, the right personality and the right set of expectations from your community are critical for your community association management team to deliver exceptional results. Does yours have what it takes?