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FirstService Residential's Bill Worrall discusses the hidden costs of DIY maintenance and repairs and provides great insight into how boards can determine what can be done in house and what should be subbed out to appropriate contractors.

Are you familiar with the term “fair living space”? If you’re not, you should be – it can have a profound effect on your community, your association and your residents. A fair living space involves providing an environment in which people with disabilities enjoy the necessary accommodations in their homes and community amenities. It’s really all about access, and something the law calls “reasonable accommodation,” which means “a change, exception, or adjustment to a rule, policy, practice or service.” While the law may require you to make some accommodations, there are other things your association may be able to do which can further enhance the lifestyle of those who reside in your homeowners association. While it will directly and positively impacts the quality of life for those residents with challenges and disabilities, it will also positively impact the overall image of your community.

In our guide to capital improvements , reserve studies and their relationship to capital improvements and preventive maintenance were discussed at length.

Read about the Affordable Care Act (or ACA) and the ACA will have on the association and its vendors/service providers.

It’s the scourge of households everywhere: the unsightly, unsanitary, unbecoming sight of mold. But waging war on mold means more than launching a full-scale assault when you see it (though that can be part of the battle plan). Instead, consider a comprehensive strategy – here are some tips to help you get started and steer clear of mold.

Let’s face it: nobody puts “organizing paperwork” at the top of his or her favorite-things-to-do list. But maintaining good records is essential to the critical functions of your homeowner association (HOA), and following a system of organization can streamline your operations by increasing efficiency, providing transparency and preserving a history of communication.

As a board member, you can measure your success in a lot of different ways. The projects you’ve completed, the financials you’ve strengthened, the long-term plans you’ve put in place – all of these are clear indicators that you’ve done your job, and you’ve done it well.

Aside from knowing to not park next to one, how deep is your knowledge of fire hydrants? Unless you’re a firefighter, it’s probably not that extensive. This may not be a problem... until the unthinkable happens and you need to be confident that your fire hydrants are in good working order. But like any equipment in your community, fire hydrants need to be maintained.

Millennials (also called “Generation Y”) are making a big impact on communities. Comprising the youngest adult population in America (think people born between about 1980 and 1995), these individuals now constitute 31% of all new home and condo sales, according to the National Association of Realtor’s Home Buyer and Seller Generational Trends study 2014. Here’s a breakdown that puts it all into perspective:

Maybe you're self-managing your community. And maybe things are going just fine. But maybe they could be better...and just maybe, that could happen through full-service property management.

The relationship between a community and its property management company is like most relationships in your life: its success hinges on communication.

You've heard the terms reasonable accommodation and reasonable modification before. But do you know the specific definitions of the terms and how they apply to your association?

What does the future hold? Unfortunately, not the jet packs and flying cars we all thought we’d have, but there are important changes in practice and perspective in store for community association governance. To get at the heart of these upcoming changes and trends, Common Ground , an official publication of Community Associations Institute (CAI), brought 50 experts, members and stakeholders together to paint a picture of the future. The results from this panel have been published in the March/April 2016 edition of this publication. We’ve summarized the high points for you in this article, and we’ve added some insight from FirstService Residential, too.

Owning a home within a homeowner's association (HOA) comes with the advantage of having a supportive association that takes care of maintaining common areas and promoting a sense of order within the community.

Unless you live in an area where it hardly ever rains (in which case you have a whole other set of problems), drainage will be an issue in your community. Proper drainage is, of course, the answer, but getting there means you have to meet stringent requirements throughout different areas of your community.

The best property management companies agree that meticulously groomed landscaping is vital to enhance your property’s curb appeal. Industry research shows that investing in green spaces is among the top five property improvements that increase ROI return on investment for homeowners, communities and homeowner associations. It is clear that selecting the proper landscaping company is of the utmost importance, but how do you determine which company is right for your community?

The dangers of smoking and secondhand smoke are well known, and tobacco use is now the leading cause of disease and preventable death in the United States. But smoking doesn’t just impact our personal health – it also affects the buildings we live in, potentially increasing the risks of fire and property damage, raising insurance costs, increasing legal liability and more. In addition, property management companies, condominium associations and property owners often field complaints from homeowners about how smoking doesn’t just affect their health and safety, but also their lifestyle – issues like secondhand smoke drifting into their units, increased litter and fire hazards from discarded cigarette butts, smelly and unsightly ashtrays ruining the aesthetics of common areas, and more.

It’s that time of year again – there’s a noticeable nip in the air, trees are losing their leaves and stores are starting to display their holiday swag. That can only mean one thing – winter is right around the corner. If your HOA is located in an area affected by wintry weather, we probably don’t need to remind you about last year’s Arctic-level freeze. Some of the coldest-ever temperatures were recorded in many parts of the country – and if you heed the predictions in the Old Farmer’s Almanac , you know that this year promises to be even more frigid. Is your community prepared to handle the upcoming chill? Here are some tips to help your homeowners association winterize your community, no matter what surprises the season may bring.

How can I get the best service for my property? That’s a question community associations wrestle with regularly. Some self-managed community associations believe they can’t afford to hire a professional property management company to manage and maintain their community’s operations, assets, finances, common areas and other day-to-day activities.

In this article, we will explore the key aspects of transitioning to a new property management company and discuss the best ways that the chosen company can support your community throughout the process.

In the past, when planning for emergencies, a global pandemic was likely not on your list. While most board members did not anticipate a pandemic as something that needed a plan before COVID-19, it's now clear that communities need to develop a plan to address this and any future pandemics. Read on to learn how to build a community emergency preparedness plan with a possible resurgence of coronavirus and other potential pandemics in mind.

Whether you're on the board of a high-rise or community association. you want to hire a property management company that will provide the best service for their community. What does that really mean?

Finding a property management company to partner with your board isn’t easy. Find out how we can help you.

Beautiful landscaping is integral to any community. The right community landscaping can enhance your property values and make the area more enticing to prospective homebuyers and residents. Whether you’re investing for the first time or revamping your community landscaping, here are four considerations to keep in mind when choosing what to plant, when to plant and how to maintain what you’ve planted.