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Your front desk staff is the “face” of your building – the first point of contact for homeowners and guests. As a result, each members plays a crucial role in creating your building’s image, as well as shaping the perceptions and experiences of everyone who enters. Consequently, when a resident or visitor walks through the front door – whether it’s their first time or hundredth – the reception and greeting they receive and the way they are treated can significantly impact their entire experience.

Nothing lasts forever…and when it comes time to replace your high-rise roof, community pool or to add new amenities, your association will need to determine how to pay for it. All of these things – significant repairs and replacements, as well as new construction – are considered capital improvements.

Choosing the right community association management company is one of the most important decisions a board will make. Know what you should expect from a qualified service provider!

Ah, Florida nights. Perfect temperatures. And...a disgusting mass of undulating insects climbing up the side of your building? Learn how to get rid of millipedes.

You've been elected as the President of the Board for your community association. You're signing up for a very important job! Here are some necessary skills!

9.4 million Floridians live in communities governed by a condominium or homeowners association, paying nearly $10 billion annually to maintain them. Board elections are important because they determine who will make decisions that affect all residents.

Your fiduciary responsibility is the most important commitment to fellow homeowners. Learn cost containment strategies that can save your association money.

Whether you reside in a homeowners association, condominium association or cooperative association, the one thing they have in common is that they are all led by a Board of Directors.

The COVID-19 pandemic is presenting unique challenges to shaping a solid 2021 budget. Is your association budget on target to meet your short-term goals and help achieve your long-term vision?

Every community can expect to experience negligent or careless guests who will either cause a ruckus, or worse, damage association property. When that happens, deciding who should be held responsible for their actions can create a delicate – and potentially volatile – situation. Oftentimes, Boards may go after the owner, but they shouldn’t forge full-steam ahead without some sort of ammunition.

A proper budget is the cornerstone of any business, and a Condominium or Homeowners Association is certainly no exception. Here are steps you can take to make the process as painless as possible.

The right support, personality and set of expectations from your community are critical for your management team to deliver exceptional results. Does yours have what it takes?

Property taxes are a reality for all property owners, but they can petition for an appeal. Condo owners and association Boards can file a joint petition for property tax appeal to cover all units in the building.

Know what questions to ask a prospective property management company in Florida? Check out our list to ensure you have all the right information before making a choice.

Many community association boards and residents would like to implement energy efficiency measures in their communities. But what about the cost to get started?

Estoppel certificates are a critical part of any real estate transaction and can be confusing. What's included, how are they created, what does it all mean? Learn more here.

As a Board member, you have a pretty good idea of what the future holds for your association, but what about the issues that pop up and are out of your control?

Nothing says a healthy community like full homes/units and bustling activity in common areas. Painting a pretty picture of a dynamic community to potential buyers takes minimal effort on the part of the board.

Partnering with a property management company is a big step. Before choosing a company or hiring a manager, you and your board should do your research to make the best choice.

A great board treasurer has skills and characteristics to tackle the responsibilities of planning and strategizing the financial livelihood of a community. The right treasurer can make a big difference!

Board members benefit from taking continued education courses. Take a moment to read about the particular advantages that can be obtained.

When it comes to service dogs and assistance animals, people often confuse the Federal American with Disabilities Act (ADA) with the Federal Fair Housing Act (FHA). Learn more about FHA and ADA laws here!

Earlier in the summer, the National Council on Compensation Insurance (NCCI) announced a proposed 19.6% workers' compensation rate increase, concerning community associations and its impact on labor costs.

Get helpful tips that your HOA or condo association can do to reduce energy consumption and lower your community’s electric bills. Learn more!