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As a board member you invest your time, talent and passion to make decisions for the betterment of your community. While we all strive for perfection in our roles, mistakes are bound to happen. A good community association management company works closely with thousands of board members and has seen it all. Here are four common mistakes and suggestions on avoiding them.

How do you resolve community conflict, avoid costly and time-intensive litigation and maintain a great resident experience? Use these three methods of alternative dispute resolution (ADR) to keep the peace.

Did you know that your level of knowledge as an association board member can have a direct impact on your community’s property values? Learn how your education can help you excel at your role and enhance your community.

Being part of a Homeowners Association is rewarding – yet it can also be challenging at times. Board members are often tasked with difficult duties ranging from proper financial stewardship to navigating community conflicts, and much more.

Is your association really prepared for an emergency? Learn how to develop an HOA emergency preparedness plan in 8 steps.

How does your California association handle maintenance? Discover your association's unique maintenance style.

Download our complimentary guide, 7 HOA Email Blunders to Avoid to learn what you should and should NOT be doing via email.

Great policies can help your association run smoothly, enhance the resident experience and improve your reputation. Here are five questions to ask before creating a new HOA policy.

Have you ever thought about your community association’s brand and the effect it has on your investment? It’s important and can have a significant impact on attracting new owners and property values. Here are some best practices to help your community stand out.

Living in a high-rise is unlike any other experience. The amenities, concierge-level services and proximity to cultural and entertainment options can be particularly appealing. Vertical communities can face challenges related to the close quarters of residents. Here are some policies to consider to create a more harmonious environment for all.

What tactics do you need to take to go from volunteer to community leader? Take these five steps, which can make a big impact on how you fulfill your duties and affect how residents and other board members perceive you.

Meetings serve an important oversight function in developing and maintaining well-run homeowners associations. Confusion can occur in why meetings are called, the types of meetings and the requirements. Read our annual and special meetings FAQs for more details.

How do you tackle alignment as a group of diverse individuals with unique values? Follow these four tips on HOA agreement to find out.

Is your maintenance job turning into a capital improvement? Are you ready for a big capital improvement expenditure? Read on to get answers to your top questions about maintenance, capital improvements and useful life.

Does your association manager have the right tools, resources and support to take your association to the next level?

Enforcing HOA policies is nobody’s cup of tea, but having good policy enforcement in place helps improve the resident experience and elevates your reputation. Follow these 4 principles for healthy policy enforcement:

Association leadership plays an important role in creating harmonious communities. This applies to board members and community management professionals to work in partnership. Here are seven steps to a happy community.

Are you getting the best returns on your reserve funds? Most California board members are not sure. Here are six ways to improve your reserve fund returns and create an HOA investment policy.

How well does your community management company communicate? The answer to this question is at the heart of client satisfaction. A good community management company will engage you using a variety of tools and communication channels. Here are some ways your property management company should be connecting with you.

How do manage collections and HOA funds after a crisis? Get 3 tips to help you plan for the future

Ignorance is not bliss, especially when it means potentially leaving your homeowners association (HOA) at risk of a cyber attack. And that’s exactly what you’re doing if you don’t recognize that your HOA is as much of a target as any other small business.

Strategic capital improvements lead to better property values. Read on to see the three ways to pay for them and their pros and cons.

As a self-managed association, do you need a management partner? Before making that choice, ask these 6 questions.

A great board meeting should have a balance of diverse opinions and discussions that are rooted in your community’s overall vision. Start with these 6 simple HOA board meeting rules.