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Better resident experiences, improved reputation and even enhanced property values are possible through continued learning. Knowledge is power, and that’s especially the case when it comes to being a successful association board member. Learn how your continued education can pay dividends for your association.

Learn why effective HOA policy starts with a strong communication plan.

Enforcing HOA policies is nobody’s cup of tea, but having good policy enforcement in place helps improve the resident experience and elevates your reputation. Follow these 4 principles for healthy policy enforcement:

A healthy and effective Arizona homeowners association is not only able to identify great volunteers and committee members, but will empower them to drive positive change in the community. But how do you get there?

Are you getting the best returns on your reserve funds? Most Arizona board members aren't sure. Find out six ways to improve your association's reserve fund returns, like creating an HOA investment policy.

If you’re a board member of a Phoenix HOA, or any Arizona community for that matter, you’re used to facing challenges. But oftentimes, these challenges can become overwhelming. That’s why many master-planned and condo communities look to professional community management companies for help.

As an HOA member, you’re often confronted with a variety of legal issues and gray areas concerning residents. The issues you face will vary, but they often boil down to disagreements between a homeowner and your association, or a dispute against another resident. To help you face the potential for legal issues going forward, we’ve compiled some best practices for dealing with conflict resolution.

Not sure which components you should fix and which you should replace entirely? You're not alone. Get the answers to some of your top questions about maintenance, capital improvements, and useful life.

Does your association manager have the right tools, resources and support to take your association to the next level?

Ignorance is not bliss, especially when it means potentially leaving your homeowners association (HOA) at risk of a cyber attack. And that’s exactly what you’re doing if you don’t recognize that your HOA is as much of a target as any other small business.

The board of directors for your homeowners association (HOA) probably feels it has a lot more pressing issues than cyber security. So it’s understandable that you may not be as focused on keeping up with safety measures to protect your HOA’s sensitive data. However, with cyber attacks becoming more and more prevalent, the financial and personal information that your association maintains is at greater risk.

Digital technology has taken over our lives, making everyday tasks easy and convenient. You can use your mobile phone or device to pay rent, order pizza, book a dentist appointment or store photos and documents in “the cloud” without blinking an eye. Arizona community associations are also benefiting from the latest digital technologies.

Great capital improvements lead to better property values. Read on to see the three ways to pay for them and the pros and cons for each.

Your reserve fund is an important way for your homeowners association (HOA) to plan and budget for the future. It gives you the financial ability to maintain the quality of your community by funding necessary—and expensive—projects. Rather than covering day-to-day maintenance expenses, a reserve fund is intended to be used for major expenses like roofing, paving and capital improvements (for example, new construction or remodeling).

As a self-managed association, do you need a management partner? Before making that choice, ask these 6 questions.

Having a diverse group of opinions and perspectives on your HOA board can be a great thing, but it can also lead to challenges because of conflicting personalities. To set you and your association up for success, here are 6 tips to improve board meeting dynamics.

Now that you’re on the board of your homeowner or condominium association, it’s time to jump right in and start making a difference for your community. But before you begin, it’s important to get clarity on a few important terms all Arizona board members should know.

Is your community interested in introducing a Strategic Community Plan? Read more to learn about the benefits of having a Strategic Community Plan in place and how to introduce them into your association.

How does your Arizona association handle maintenance? Discover your association's unique maintenance style.

You may take on several responsibilities as an HOA board member, but Human Resources (HR) should not be one of them. In order to avoid employer liability, your board should leave HR responsibilities to a professional community management company.

Let’s face it: Just because you are a member of your homeowners association (HOA) board of directors, doesn’t mean you know everything about running an HOA. The truth is, most board members are not experts; they are simply volunteers who want to do all that they can to ensure that their community continues to be a great place to live.

Have you ever been in a situation where you didn't know who to call when an issue in your HOA came up because you live in a sub-association of a master-planned community that has two different community management companies? This is a consistent challenge for many homeowners living in multiple managed communities.

It is always a good idea to evaluate your current HOA management company's performance based on a few key services they provide. After all, the whole point of hiring a professional management company for your homeowners association is to take the daily burden off the board and let the professionals take care of it, right?

What does it take to make effective board decisions that enhance your community and improve the resident experience?