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Your front desk staff is the “face” of your building – the first point of contact for homeowners and guests. As a result, each members plays a crucial role in creating your building’s image, as well as shaping the perceptions and experiences of everyone who enters. Consequently, when a resident or visitor walks through the front door – whether it’s their first time or hundredth – the reception and greeting they receive and the way they are treated can significantly impact their entire experience.

Part of your job as a board member is ensuring the safety of residents in your community association. To that end, it’s important to educate homeowners about possible fire risks and the steps they can take to prevent fire hazards in their homes. Chances are that fire safety isn’t top of mind for residents. However, home fires are more common than most people realize.

If you're tasked with planning property events for your community or condo association, have no fear! Follow these simple steps for a successful event.

Choosing the right community association management company is one of the most important decisions a board will make. Know what you should expect from a qualified service provider!

In your community association, it's important to identify people who have leadership potential and train them for the eventuality of being in charge.

Insurance is one of the most important line items on your association's budget, but it is oftentimes the most expensive. Do you know how to select the right agent?

How well your board communicates has a tremendous impact on your community association. Every board can benefit from these 5 principles.

Maintaining good records is critical to the most important functions of your community association. Following a good organizational system will streamline your operations and increase efficiency.

Ah, Florida nights. Perfect temperatures. And...a disgusting mass of undulating insects climbing up the side of your building? Learn how to get rid of millipedes.

You've been elected as the President of the Board for your community association. You're signing up for a very important job! Here are some necessary skills!

Volunteering on the board of a community association is not for the faint of heart and can be a full-time job! Communities come in different shapes and sizes, but serving on a board of directors is similar across the board.

Social media can be a phenomenal marketing and communications tool for your community association! But you need a strategy!

9.4 million Floridians live in communities governed by a condominium or homeowners association, paying nearly $10 billion annually to maintain them. Board elections are important because they determine who will make decisions that affect all residents.

It's hurricane season again. As soon as June 1st rolls around, we are assaulted with hurricane preparedness pamphlets and emergency information at every turn.

Whether you reside in a homeowners association, condominium association or cooperative association, the one thing they have in common is that they are all led by a Board of Directors.

Creating, and more importantly, maintaining a great community, the kind of place that people love to call home, takes a lot of hard work.

Every community can expect to experience negligent or careless guests who will either cause a ruckus, or worse, damage association property. When that happens, deciding who should be held responsible for their actions can create a delicate – and potentially volatile – situation. Oftentimes, Boards may go after the owner, but they shouldn’t forge full-steam ahead without some sort of ammunition.

The strongest hurricane preparedness plan won’t be effective if you haven’t communicated it. Make sure that everyone knows what to do by following these important recommendations.

The right support, personality and set of expectations from your community are critical for your management team to deliver exceptional results. Does yours have what it takes?

Know what questions to ask a prospective property management company in Florida? Check out our list to ensure you have all the right information before making a choice.

Many community association boards and residents would like to implement energy efficiency measures in their communities. But what about the cost to get started?

Your board's strength lies in the diversity of its members and their different points of view, but this can also present challenges. Learn how to establish clear Florida board meeting rules!

A board secretary has many responsibilities. Read more on the essential duties that comprise a secretary's scope of obligations.

Estoppel certificates are a critical part of any real estate transaction and can be confusing. What's included, how are they created, what does it all mean? Learn more here.