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  • Electronic Voting: Can an HOA Board Vote By Email?

    For a growing number of community associations across the United States and Canada, statute changes are making electronic voting a possibility for boards. If your state or province permits online voting – or will soon – does that mean that your board should make this option available to homeowners in your community?
  • Energy Efficiency for Community Associations

    Should community associations implement energy efficiency measures? Most Board members and residents think so, but making conservation a reality can be a challenge. In a recent issue of Condo Management, FS Energy’s Chris Normandeau offers ways communities can take energy efficiency from principle to practice.
  • 4 Tips for establishing HOA pet rules and HOA pet policy examples

    If you live in a pet-friendly community, it’s essential that your association board set boundaries to keep order within your community. Many of the issues that become problems in pet-friendly communities have very little to do with the pets – after all, they can’t clean up after themselves.
  • Experts Say Community Amenities and Lifestyle Programs Drive Home Buying Decision

    Homebuyers are motivated to buy a new home and move to a new community for a wide variety of reasons – perhaps a desire to downsize, upsize, relocate closer to family and friends, or enhance their quality of life. And when it comes to which new home and community to choose, there are nearly as many variables to consider, such as cost of living, location, layout and the quality of the community association and professional management company, to name a few. But while those factors will always be important, there are two additional considerations that, for many people, are even more compelling – community amenities and programs for lifestyle communities.
  • Three Factors Influencing the Future of Community Association Management

    As a profession, community association management is relatively young; it goes back about 50 years. But in that short time, it has made great strides—and so have the communities who have benefited from professional, skilled management teams. But what does the future hold for this profession, and how will it influence how community members live? The trade organization Community Associations Institute (CAI) put their publication, Common Ground , to work to find some answers to this question. They brought together industry experts to weigh in on the matter. FirstService Residential has also been at the forefront of looking to the future in this growing industry.
  • Four Factors That Will Shape Community Association Living in the Next Two Decades

    What does the future hold for your community association? If you’re a board member, you might already have a pretty good idea – most likely because you’ve developed a plan for it. But what about issues outside of your control? How will they influence the strategies you develop to ensure your community is a great place to live for years to come? Let’s see where the coming decades will take us.
  • FirstService Residential Chairman Gene Gomberg Honored as Ultimate CEO/Chairman

    Gene Gomberg, Chairman of FirstService Residential, was honored as an Ultimate CEO/Chairman by the South Florida Business Journal.
  • FirstService Residential Keeps Energy Costs on a Tight Leash During Dog Days of Summer

    High summer temperatures bring high electric bills – especially this summer, as heat waves and soaring temperatures continue to blaze across the U.S. and Canada. But FirstService Residential’s innovative FS Energy program is keeping residents cool, curbing electric bills and lowering energy emissions and usage – and it saved $1.5 million in energy costs for NYC residents last summer. Now, the program is rolling out to multifamily buildings in Chicago and Miami.
  • FirstService Residential's New York Office Featured in Mann Management Report

    Our New York office is profiled in the November/December issue of the Mann Management Report.
  • FirstService Residential Sustainability Expo

    Reducing energy usage and costs, while increasing "green" living is vitally important not just for multi-family properties and residents, but also for the environment. In New York, FirstService Residential recently hosted its Third Annual Sustainability Expo and Symposium to help building staff and property managers increase their commitment and actions towards increasing efficiency and sustainability. Want to know more? Check out this recent spread in the Mann Management Report.
  • Five Easy Ways to Market Your Association

    How many homes in your community are vacant? Whether it’s one or one hundred, it’s too many. Empty homes can lead to compliance issues and decrease the curb appeal of your community. They can also negatively impact the feeling of connectedness for the members of your association. That’s why it’s so important to keep every home occupied.
  • Five Landscaping Maintenance Tips to Help Communities Rake In Curb Appeal and Value

    For most people, looking neat, attractive and well groomed ranks high on their list of priorities. They have the same expectations for where they live – in fact, according to a recent industry survey, over 70% of homebuyers consider curb appeal an important factor when choosing a community.
  • 5 Reasons Board Members Go Back to School

    You’ve just been elected to your HOA or condo association board. Congratulations! Now you can celebrate...with some time back in the classroom.
  • Five Reasons to Love Your Community Management Company

    It’s always great to have a reliable partner by your side. Whether it’s a family member, someone at work, or even a fellow member of a sports team on which you play, knowing that someone has your back can instill you with confidence and comfort.
  • What does a secretary of a board do in a community association?

    Every board of directors, whether for a Fortune 500 company or your community association, needs a great secretary. The secretary is responsible for maintaining those records accurately, including meeting minutes, bylaws and membership records.
  • Five Steps HOA Board Members Can Take To Identify and Resolve Conflict

    You are serving on a homeowner association (HOA) or community association board and discussing hiring a new lawn care provider. Seems simple enough, right? Oh, except that there is a bitter divide between several members arguing about two competing companies.
  • Five tips for solving HOA parking problems

    Parking is one of the most common challenges for homeowners associations (HOAs). It seems, regardless of the type of community, the same parking situations happen to us all. To help keep misunderstandings and violations to a minimum, follow these five tips to manage your HOA’s parking policy.
  • Five Tips to Choose the Right Lifestyle Community to Meet Your Needs

    There are many types, sizes and varieties of lifestyle communities to choose from, and as interest from homebuyers grows, developers and home builders are creating new ones to meet the demand. If you’re a prospective buyer and don’t know where to begin, we can help. We’ve compiled five important factors to consider to help you narrow down your choices and find the right lifestyle community to meet your needs.
  • How to Create the Right Board Member Dynamics for your HOA

    The greatest strength of your board is the diverse perspectives of all of its members. Unfortunately, sometimes this can also present the biggest challenges.
  • Five Ways to Ready Your Pool for Inspection

    A health inspector is coming to assess your community pool. Are you prepared? If not, a pool inspection can be a major source of anxiety for your board members and residents. But don’t throw in the towel – there are steps you can take to make sure your inspection goes...well, swimmingly.
  • Four Policies Your High-Rise Association Should Formalize Right Now

    High-rise living often appeals to many people for the wealth of amenities, concierge-level services and unique culture. But with this lifestyle comes challenges. Close quarters and the need for residents to exercise mutual respect can sometimes lead to friction and conflict – this is when formal policies need to come into play. These policies, rather than being hindrances, are a tool for creating harmony among residents. The challenge is getting there – many of the major issues residents face are complex and require the help of a property management company. A great company not only has experience, but also a vast knowledge of the law and a sense for what works best for residents.
  • Four Secrets to Great Communication in your Association

    As a board member, you’ve confronted (and hopefully, overcome) a lot of challenges. You’ve learned your role. You’ve tackled projects. You’ve teamed up with residents.
  • Four Telltale Signs of a Well-Trained Property Manager

    When you think about the ideal community manager, typically a unique combination of personality traits springs to mind. They are professional and courteous with residents, yet firm with vendors. They know their way around a spreadsheet, but also have basic working knowledge of major systems like plumbing or heating and cooling. They know how to help the homeowner association (HOA) board stay focused on the big picture, but are also adept at taking you through the details of even the most complicated budget plan.
  • Four Tips for Establishing Board Member Succession in Your Community

    Thriving business organizations plan for succession. It’s built into their corporate strategy – team members with potential are identified early on, and then groomed for the leadership positions they’ll someday hold.
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