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  • 25 Ways to Prevent Household Poisonings

    Poisoning is the leading cause of death from injury in the United States, according to the Centers for Disease Control. But fortunately, poisonings are also highly preventable.
  • 4 Back To School Tips to Keep Parents Sane and Kids Happy

    As a parent, you know what back to school means. It’s more than a change in your schedule -- it’s a change in your whole reality. Rushing out the door. Blasting through the homework. Making second trips back to the house for forgotten lunch boxes, book order money or scarves.
  • Four Ways the Best Service from Your Property Management Team Starts Before You Even Ask

    For many communities, responsive service from a property management company is the best they can hope for when it comes to issue resolution. But what if you required more from your property management team? What if you held them to a higher standard, demanding that they address challenges early enough so that they never become full-blown issues at all?
  • Five Qualities To Consider When Hiring a Property Management Company

    Your homeowner association (HOA) board has decided to hire a property management company. That’s a big step, and one not to be taken lightly. You might think because your board made this decision your community’s future is in good hands. But has your board done its research?
  • Five Ways to Prevent a Remodeling Nightmare

    You’ve heard the horror stories. The homeowner association (HOA) board hires a contractor to remodel the clubhouse, the fitness room, or one of the other amenities within the community. The contractor talks a good game, but when the actual work begins, it’s a whole other story.
  • 5 Ways Your Board Can Improve Communications

    How well your board communicates has a tremendous impact on your community association. Great communication can lead to better relationships with residents – both homeowners and renters – and helps build a stronger sense of community.
  • Active Shooter Training: What Should Your Community Do?

    More than 1.4 million Americans have been killed by gunfire since 1968. Many of those shootings were accidental; some were suicides; some were at the hands of law enforcement officers in the line of duty. But many were not. Mass shootings, meaning that at least three people were killed by gunfire, have become an almost daily occurrence in the United States, with instances increasing each year since 2000, and many instances becoming more deadly. Thankfully, incidents of violence in community associations are rare, but unfortunately, they do occur.
  • After the Storms: A Harvey and Irma Update from Our CEO

    We have a very long road to recovery ahead for both Texas and Florida, for those of us affected by Hurricanes Harvey and Irma. In the aftermath of the storms, there are tangible examples of our industry leadership, and in particular, why our ability to immediately leverage the depth of resources we have at our disposal is such a powerful differentiator for us. Here are a few examples of how we leveraged our resources, organization-wide, to ensure seamless service delivery for our clients.
  • Airbnb & Short-Term Rentals: How to Reduce Risks to Multi-Family Buildings and Residents

    The sharing economy continues to grow, and this, in turn, is fueling the proliferation of home-sharing websites like Airbnb, VRBO and HomeAway. In our previous article on this growing trend, we discussed how the interest in short-term rentals is impacting multi-family buildings throughout the U.S. and Canada. Now we’re back with a game plan to help your condo board or strata council protect its interests.
  • Airbnb & Short-Term Rentals Part 1: How the Sharing Economy Can Impact Your Multi-Family Building

    One of the most recent societal shifts has been a move towards a sharing economy – and if you’ve ever been driven home in an Uber car, or reserved a distinctive blue CitiBike for a few hours to pedal across town, you’ve experienced this practice first-hand. In this article, we discuss how the quick growth of the sharing economy – particularly, home sharing – is impacting buildings in large cities, and we’ll follow up next week with valuable advice on how your Board or Strata council can address this mushrooming trend.
  • FAQs for Annual Meetings and HOA Special Meeting Notice

    Annual and special meetings can have their own set of rules and needs. Read on to learn more about these two important types of meetings for your HOA or condo association board.
  • “Be Genuinely Helpful": Giving Back to Our Communities

    Learn how associates and residents are making a difference in their communities, providing grocery delivery and food delivery, during the COVID-19 pandemic.
  • How Property Management Software Can Help Increase Personal Service

    Can cutting-edge property management software increase personalized customer service? It’s not a trick question, at least when it comes to the property management industry.
  • Learn the Basics of HOA Board Meeting Protocol

    Regardless of how you feel about them, board meetings are more than just something your community association chooses to do. They are something your community association must do. Board meetings are crucial to the governance of your community association. If they aren't run effectively, chances are your association won't function well either.
  • What Makes a Great Board Member

    Dale Young, director of portfolio management at FirstService Residential, and other industry experts reveal the common characteristics of effective and functional boards.
  • Budget-Friendly Tips to Transform Your Nursery Into a Toddler’s Room

    Somehow, in the blink of an eye, your sweet and cuddly baby has turned into an active and independent toddler – curious about everything and always on the move. She’s outgrown her crib and baby furniture, and now that she can speak up, she’s quite vocal about her desire to change the nursery into a big kid’s room – and has some definite ideas about how to get there. We know you may not agree with her tastes – or how much they might cost to implement – so here are six budget-friendly, easy-to-do tips to transform your nursery into a toddler’s room the whole family will love.
  • How Property Management Experts are Making a Difference in Today's Competitive Housing Market

    FirstService Residential’s Tasso Eracles discusses Toronto’s building boom and the important role property management experts play in helping condominium developers and builders overcome challenges and compete in this dynamic marketplace.
  • Buying in a Homeowner Association: Part One – Dispelling Common Myths

    As a buyer, you may wonder whether moving into a community with an HOA is right for you. Perhaps you have heard horror stories from unhappy homeowners or have read about unreasonable boards that bully residents. How common are these events? And are the stories even true?
  • Buying a Home in a Community Association: Part Two – Evaluating HOA Financials and More

    So your diligent search for that home of your dreams has finally led you to one that fits all your criteria. However, it is in an association, and you have known people who belonged to condo or homeowners associations (HOAs) that were poorly run or financially mismanaged.
  • Checklist for a Pain-Free Move

    You’re moving! That means an exciting new beginning. It also means a lot of work. But no need to stress out – following a simple checklist can prevent those moving migraines. One thing you’ll want to keep in mind: starting as soon as possible is the best policy. Good planning early on will save you some real heartache later. And though we’ve created a timeline that starts at two months out, your home closing may happen in as little as 45 days – just be sure to start the first items on the checklist as soon as you possibly can.
  • Communication Impacts Every Part of Your Community: Do You Have a Plan?

    Is your community always aware of upcoming events, scheduled construction projects and upcoming board meetings? Do they understand their responsibilities and the policies they need to comply with? Clear, effective communication from the board to the residents makes a difference in the overall well-being of any community. Poor communication, on the other hand, is a real problem that can negatively impact your community’s reputation and even your operating budget and property values.
  • Communication to Renters: Why It Matters To Your Association

    Does your board and management team communicate to the renters in your community? If no, why not? In communities where renters makeup a significant portion of the residents, they are often overlooked by the people running the community.
  • Community Conflict Resolution: Mediation and Arbitration

    While it’s always best that all parties in an HOA, community association, condo association or other deed-restricted community agree and cooperate, it’s a fact of life that conflicts or disputes may arise. In many cases, the parties can settle their differences amicably and directly through frank and open discussion or negotiation. In other instances you may need mediation or arbitration to find a resolution.
  • Community Management 101: Top Tips for Board Members

    Whether you’re a new or current board member, you can avoid major issues and make your term more fruitful, rewarding and, above all, effective by following these 9 tips for board members.
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