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  • Electronic Voting: Can an HOA board vote by email?

    For a growing number of community associations across the United States and Canada, statute changes are making electronic voting a possibility for boards. If your state or province permits online voting – or will soon – does that mean that your board should make this option available to homeowners in your community?
  • 4 tips for establishing HOA pet rules

    If you live in a pet-friendly community, it’s essential that your association board set boundaries to keep order within your community. Many of the issues that become problems in pet-friendly communities have very little to do with the pets – after all, they can’t clean up after themselves.
  • Three Factors Influencing the Future of Community Association Management

    As a profession, community association management is relatively young; it goes back about 50 years. But in that short time, it has made great strides—and so have the communities who have benefited from professional, skilled management teams. But what does the future hold for this profession, and how will it influence how community members live? The trade organization Community Associations Institute (CAI) put their publication, Common Ground , to work to find some answers to this question. They brought together industry experts to weigh in on the matter. FirstService Residential has also been at the forefront of looking to the future in this growing industry.
  • Four Factors That Will Shape Community Association Living in the Next Two Decades

    What does the future hold for your community association? If you’re a board member, you might already have a pretty good idea – most likely because you’ve developed a plan for it. But what about issues outside of your control? How will they influence the strategies you develop to ensure your community is a great place to live for years to come? Let’s see where the coming decades will take us.
  • FirstService Residential Chairman Gene Gomberg Honored as Ultimate CEO/Chairman

    Gene Gomberg, Chairman of FirstService Residential, was honored as an Ultimate CEO/Chairman by the South Florida Business Journal.
  • FirstService Residential's New York Office Featured in Mann Management Report

    Our New York office is profiled in the November/December issue of the Mann Management Report.
  • Five simple marketing strategies for associations

    How many homes in your community are vacant? Whether it’s one or one hundred, it’s too many. Empty homes can lead to compliance issues and decrease the curb appeal of your community. They can also negatively impact the feeling of connectedness for the members of your association. That’s why it’s so important to keep every home occupied.
  • Five community landscape maintenance tips

    For most people, looking neat, attractive and well groomed ranks high on their list of priorities. They have the same expectations for where they live – in fact, according to a recent industry survey, over 70% of homebuyers consider curb appeal an important factor when choosing a community.
  • 5 Reasons Board Members Go Back to School

    You’ve just been elected to your HOA or condo association board. Congratulations! Now you can celebrate...with some time back in the classroom.
  • Five Reasons to Love Your Community Management Company

    It’s always great to have a reliable partner by your side. Whether it’s a family member, someone at work, or even a fellow member of a sports team on which you play, knowing that someone has your back can instill you with confidence and comfort.
  • What does a secretary of a board do in a community association?

    Every board of directors, whether for a Fortune 500 company or your community association, needs a great secretary. The secretary is responsible for maintaining those records accurately, including meeting minutes, bylaws and membership records.
  • Five Steps HOA Board Members Can Take To Identify and Resolve Conflict

    You are serving on a homeowner association (HOA) or community association board and discussing hiring a new lawn care provider. Seems simple enough, right? Oh, except that there is a bitter divide between several members arguing about two competing companies.
  • Five tips for solving HOA parking problems

    Parking is one of the most common challenges for homeowners associations (HOAs). It seems, regardless of the type of community, the same parking situations happen to us all. To help keep misunderstandings and violations to a minimum, follow these five tips to manage your HOA’s parking policy.
  • How to build better HOA board relations and dynamics

    The greatest strength of your board is the diverse perspectives of all of its members. Unfortunately, sometimes this can also present the biggest challenges.
  • Five Ways to Keep Snow from Burying Your Budget

    Despite what the meteorologist on your nightly news might tell you, it’s actually pretty hard to predict the weather. And that means it’s difficult to anticipate how much you’ll be spending on snow removal this year.
  • Four Policies Your High-Rise Association Should Formalize Right Now

    High-rise living often appeals to many people for the wealth of amenities, concierge-level services and unique culture. But with this lifestyle comes challenges. Close quarters and the need for residents to exercise mutual respect can sometimes lead to friction and conflict – this is when formal policies need to come into play. These policies, rather than being hindrances, are a tool for creating harmony among residents. The challenge is getting there – many of the major issues residents face are complex and require the help of a property management company. A great company not only has experience, but also a vast knowledge of the law and a sense for what works best for residents.
  • Four Secrets to Great Communication in your Association

    As a board member, you’ve confronted (and hopefully, overcome) a lot of challenges. You’ve learned your role. You’ve tackled projects. You’ve teamed up with residents.
  • Four Telltale Signs of a Well-Trained Property Manager

    When you think about the ideal community manager, typically a unique combination of personality traits springs to mind. They are professional and courteous with residents, yet firm with vendors. They know their way around a spreadsheet, but also have basic working knowledge of major systems like plumbing or heating and cooling. They know how to help the homeowner association (HOA) board stay focused on the big picture, but are also adept at taking you through the details of even the most complicated budget plan.
  • Four things your association may not know about insurance for HOA board members

    How much do you know about community association insurance? Every community’s bylaws and declarations include requirements to provide homeowners association insurance coverage, and Board members have a fiduciary duty to protect the best interest of their HOA and owners. Additionally, associations are under pressure to find the least expensive homeowners association insurance options available. But there is a caveat – in community insurance, as in most things, buyer beware – not all policies are alike, and if you neglect certain types of coverage, you may end up paying a much higher price.
  • HOA succession planning: Establishing board member succession

    Thriving business organizations plan for succession. It’s built into their corporate strategy – team members with potential are identified early on, and then groomed for the leadership positions they’ll someday hold.
  • Avoid these 7 common board member mistakes

    Learning from other board members’ experiences is a great way to avoid making some of the more common mistakes. Here, we discuss four of the common mistakes that board members make and offer recommendations for handling the issues differently.
  • Four Ways to Maintain Your HOA’s Financial Fitness

    Keeping your homeowner association (HOA) or community association’s finances healthy works the same way as staying physically fit: don’t overindulge and make smart choices. And the upside is that the only thing you’ll have to exercise is good judgment. Here are some tips to help you do just that.
  • 11 steps for a successful HOA transition from developer

    When a property transitions from developer control, it typically means that the developer, who initially owned and managed the property, is transferring ownership or control of the property to another entity, such as a homeowners association (HOA), property management company, or individual property owners. The specific process and outcomes of this transition can vary depending on the type of property, its purpose, and the governing documents in place.
  • High rise insurance: Seven tips to cover your property

    Life in a high-rise property has its rewards. With great amenities, good security, and even concierge services, there are many advantages that are specific to just this kind of lifestyle. Similarly, there are specific requirements when it comes to insuring it, too. High-rises often have multiple residences, each with their own policies, plus shared common spaces, which also require coverage. Here are a few areas to help you determine if you and your high-rise community is adequately covered.
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