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Understanding vendor communication and vendor management
Vendor management is a large part of serving on the board of a managed community. Every community has outside partners for services like landscaping, sanitation, cable and Internet provision, pool maintenance, valet services and more. Open and effective communication among the board, the management company and the vendors employed by the association is an important part of making the most of any community’s operating budget and improving the lifestyles of its residents. -
Hiring HOA Vendors? Legal Issues to Consider
Your Board of Directors oversees the many day-to-day tasks required to operate and maintain your community…but they can’t do it alone. Your property management team will be expected to hire a wide array of vendors, including painters, plumbers, electricians, landscapers, repairmen for equipment maintenance or emergencies, exterminators, and more. -
How to create community policy: Enforcing rules without making enemies
Good rules make good community members. The most important factors in association policy making, whether for a condo, co-op, townhome or master-planned community, are clarity and sensibility. The board must be clear – and united – on the policy being created and then must communicate that policy to all residents. Whether the policy is about overnight guest parking, designated smoking areas, amenity usage or approved flooring, the basic steps to creating good policy and enforcing it successfully are the same. It’s important that everyone involved, including board members, residents and the management team, understand who is responsible for the various roles that are part of policy creation, enforcement and compliance. -
Keeping HOA and Condo Common Areas Clean During the Coronavirus Pandemic
During these unprecedented times, residents are spending the majority of their time at home to prevent the spread of COVID-19 and protect themselves and their loved ones from infection. One of their primary contact points with the outside world is in your HOA or condo common areas, where they can be at risk of contact with lingering coronavirus or even spread existing virus to other areas of the property. Read on for a comprehensive list of places to clean and how to clean them. -
Keep Your Annual Meeting From Derailing With These 5 Tricks
Your annual meeting is your community association’s most well-attended meeting of the year. That’s no surprise since it’s where residents get the most insights about their community and have an opportunity to elect their board members. But the large turnout also means it’s the meeting most likely to get off track. Keep your meeting from getting derailed by using these 5 techniques. -
Seven Tips to Avoid Issues with a Contract for Property Management
You’ve been there before. You meet with a vendor, they seem like a great choice, and then after a month or so, you find yourself in a dispute. -
HOA Vendor Management: Tips for great results
Here are some tips to manage your HOA vendors more effectively & and get the results you're looking for. -
5 Ways to Encourage a Sense of (the Larger) Community in Your Association
Your association doesn’t function in a vacuum. It’s part of a larger community. Having members actively engaged in your town or city is good for the association and adds to residents’ sense of community. Find out what your board can do to encourage residents to get more involved in their larger community. -
What Our Clients and Vendors Are Saying
Finding a property management company to partner with your board isn’t easy. Find out how we can help you. -
15 Things You’ll Want to Do Before Selecting an Insurance Agent
Insurance is one of the most important line items on your association's budget, but it is oftentimes the most expensive. Do you know how to select the right agent? -
3 Cost Containment Strategies to Minimize Assessment Hikes
Your fiduciary responsibility is the most important commitment to fellow homeowners. Learn cost containment strategies that can save your association money. -
What to Know About an HOA Emergency Board Meeting During Trying Times
It's hurricane season again. As soon as June 1st rolls around, we are assaulted with hurricane preparedness pamphlets and emergency information at every turn. -
Can You Go After HOA Owners for Their Guests’ Damages?
Every community can expect to experience negligent or careless guests who will either cause a ruckus, or worse, damage association property. When that happens, deciding who should be held responsible for their actions can create a delicate – and potentially volatile – situation. Oftentimes, Boards may go after the owner, but they shouldn’t forge full-steam ahead without some sort of ammunition. -
Comprehensive Flooring Policy: How to Deal with Noisy Neighbors
Does it sometimes sound like your upstairs neighbors are bowling in their living room? Noises from above can be disruptive, but they might not be entirely your neighbor's fault. -
Wondering What to Ask a Property Management Company in Florida? Here's 8 Questions
Know what questions to ask a prospective property management company in Florida? Check out our list to ensure you have all the right information before making a choice. -
Estoppel Certificates: 7 Myths and the Real Facts
Estoppel certificates are a critical part of any real estate transaction and can be confusing. What's included, how are they created, what does it all mean? Learn more here. -
Six New Things You Should Know About Flood Insurance in Florida
As a Floridian, you're pretty familiar with flood insurance, but you may not be aware of the recent changes in the law. Learn more here! -
Four Ways to Assign Holiday Decoration Compliance Policies - Without Being a Scrooge
The holidays are a time of joy, cheer, softly twinkling lights and tasteful wreaths, but holiday decorations mean different things to different people. Learn four ways to manage this! -
Communication With Vendors: The Do’s and Don’ts
Open and effective communication among the board, management company and vendors is an important part of any community's operating budget and for improving residents' lifestyles. -
How Having a Clear Vision Benefits Your Community and Impacts Policies and Compliance
Discover how your community’s vision ties into both creating and enforcing policies among your residents and homeowners. -
Hurricane Season is Here: Have You Talked to Your Vendors?
Your vendors are a critical part of your community’s emergency planning for any kind of hurricane or storm. Are you on the same page before, during and after a storm? -
What Does Florida Hurricane Insurance Cover?
With hurricane season approaching, many community association boards are asking themselves: “Are we prepared to weather a storm?" -
Be Prepared with These Landscaping Safety Tips for Hurricanes
This hurricane season, start your preparations from the outside in with these 13 landscaping quick fixes. -
Here's How Your Property Management Staff Can Prepare for a Hurricane
Does your onsite property management staff know policies and procedures, and their individual roles when a storm is on the horizon?