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The right support, the right personality and the right set of expectations from your community are critical for your community association management team to deliver exceptional results. Does yours have what it takes?

As unpredictable as earthquakes can be, your community association should be prepared in case you ever feel the unmistakable rumble of a tremor. Here’s what you need to know.

New York City's elderly resident population is growing rapidly, and is projected to increase by an additional 35% over the next 15 years. FirstService Residential Managing Director Marni J. Berk, general manager of the Lincoln Towers complex, is one of the property management experts feautured in a recent New York Times article that describes the challenges of accomodating aging building residents.

For a growing number of community associations across the United States and Canada, statute changes are making electronic voting a possibility for boards. If your state or province permits online voting – or will soon – does that mean that your board should make this option available to homeowners in your community?

No board ever wants to find itself in the midst of an emergency, but they happen. Whether you face an outbreak of illness, an earthquake, a hurricane, a fire, the impact of any devastating event can be minimized by good emergency preparedness planning.

On October 28, the eve of Superstorm Sandy’s one-year anniversary, Fox Business News aired a powerful segment featuring Chuck Fallon, FirstService Residential CEO.

Living in a high-rise, condominium or co-op certainly has its perks. You get the convenient location, the dramatic views, attentive concierge services and a range of amenities. However, vertical living also means added challenges when it comes to fire safety. Fortunately, there are measures that both your association board and residents can take to improve safety.

It’s no secret that active adult communities are changing. With shifting demographics and lifestyles, gone are the days of sequestered neighborhoods in the far-flung suburbs dominated by golf culture.

Mention the phrase “active adult communities” and a few images probably spring to mind. But whatever you’re thinking (and we’re guessing it involves golf carts), the reality is actually a lot more diverse.

Given the unprecedented practice of "social distancing," now may be the best time to find the right video conferencing platform for your association.

The growing population of baby boomers in the U.S. is driving an increase in the popularity of age restricted communities. Learn how existing "55 and better" communities are adapting their facilities and programming to retain a competitive edge in this evolving marketplace.

Social media can be a phenomenal marketing and communications tool for your community association! It’s a great way to inform residents, keep them connected and strengthen their loyalty. But you need to put a strategy behind your community’s social media presence.

Floods are one of the most common types of natural disasters. They can also be the most detrimental for high-rise buildings. The nature of these buildings makes them particularly vulnerable to flooding caused by severe storms.

Wildfires continue to be a constant and deadly threat across North America, and the risk intensifies with soaring annual temperatures, strong winds and severe drought conditions.

As a board member of a condominium or homeowners association near the coast, hurricanes are of special concern. But did you know that the best property management company can help you prepare for the season – and even minimize its impact on your community? That makes your property manager more than just a fair weather friend.

As communities in Texas and Florida discovered in 2017, hurricanes can be devastating, even if your community takes all the proper precautions to reduce your association’s risk. Read how a property management company should assist your community after a storm passes.

Hurricanes can bring tremendous physical destruction and financial ruin to a community association unless policies are put into place to prepare for the storms before they arrive, and to deal with the consequences afterwards. Every board whose association could possibly be impacted by a hurricane must have a hurricane preparedness policy to help maximize safety, minimize risk and ultimately, protect its operating budget too. And just as important as having a policy is communicating the policy to your residents.

During these unprecedented times, residents are spending the majority of their time at home to prevent the spread of COVID-19 and protect themselves and their loved ones from infection. One of their primary contact points with the outside world is in your HOA or condo common areas, where they can be at risk of contact with lingering coronavirus or even spread existing virus to other areas of the property. Read on for a comprehensive list of places to clean and how to clean them.

Whether your HOA is self-managed or professionally managed, getting started on your fall and winter prep will help keep your operations running smoothly as the seasons and temperatures change – and that will keep your residents happy as well.

Learn how associates, residents and board members are making a difference in their communities, one face mask at a time, during the COVID-19 pandemic.

Today's Baby Boomers are prompting some active adult communities to re-examine how to remain relevant, appealing and responsive to residents' needs, according to Michael Mendillo, president of FirstService Residential's Mid-Atlantic division, and Robert Misurel, director of Planning & Development for the company's Lifestyle Division.

Whether your community is self-managed or professionally managed, maintenance is a big part of the day-to-day responsibilities. It’s a responsibility that can quickly become overwhelming, especially when you walk in on a Monday morning to a list of what went wrong over the weekend.

No one wants to find mold in their home or any association building. Unfortunately, mold is ubiquitous – it’s in the air and in the water, and when given the chance, it spreads like crazy. Learn steps to prevent mold or to have it assessed and properly treated, preserving your buildings and the health of your residents.