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Here are some email communication best practices for your building to use when sending out communications regarding the current pandemic.

How can you ensure that shareholders/unit owners comply with the established rules without your board becoming the "building bad guys"?

FirstService Residential New York, the largest property management firm in New York City, is no stranger to making a difference every day for each and every one of the 225,000 residents that reside in the properties it manages.

It goes without saying that how we communicate has drastically switched from in-person contact to user-friendly digital platforms since the COVID-19 pandemic began to spread.

Following the release of Interim Guidelines for Reopening Gyms/Fitness Centers, there are a number of procedures boards will need to consider when reopening fitness centers in residential buildings.

As board communications become increasingly reliant on web-based technologies, it’s more important than ever to take proactive steps to safeguard the way you share and save sensitive information.

In an effort to help our clients and their families stay safe during these difficult times, FirstService Residential’s in-house technology experts recently assembled a list of best practices and technology tips for working at home, improving password security, identifying potential scams and selecting personalized internet packages.

The holiday season is upon us, and nothing puts you in a festive mood than pulling your holiday decorations out of storage. Many people derive a sense of community and comfort from seeing familiar decorations at the same time each year.

You want your condo community to be successful. All board members do. You know that means watching the finances carefully and maintaining the property. But do you think about effective board communication as an ingredient in your recipe for success? It is!

Saltwater pools offer a variety of benefits ranging from greater comfort for swimmers -- say goodbye to burning eyes and dried out hair -- and also for the environment. This article explores why saltwater pools are gaining popularity in condominiums and communities here in the Greater Toronto area and around the world.

Halloween is right around the corner and before it arrives there are many precautions we must take to ensure our kids and community are safe. As we prepare to celebrate let’s go over a checklist of safety measures we can take to make sure the little ghosts and goblins throughout our community are safe.

With the cold weather in the Ontario air we all would love to find ways to save money as condo owners. There are a lot of helpful tips that we as homeowners can start before winter arrives and continue during the remainder of the winter season.

Safeguarding an Ontario condominium corporation’s operating and reserve funds is one of the main fiduciary duties of all board members, not just the treasurer. This means that boards must protect the financial interests of the corporation and its members by making sure all funds are properly managed, invested and protected.

Getting the most out of the relationship between your Condominium Corporation and your property management company comes down to many important factors and communication, as in any relationship, is essential.

As a board member for your condominium corporation, you know that your community depends on volunteers to operate successfully. However, finding residents who are willing to be on your board of directors, join a committee or help at an event can be challenging.

What makes a community a great place to live? A lot goes into it, but it’s no secret that often depends on community engagement.

Community events are a great way for Condominium Corporations to bring residents together, create a sense of community pride and encourage a social and cohesive community environment! What better way to build relationships and enhance residents’ quality of life than to bring homeowners together to meet their neighbors and feel more connected and engaged with their local community.

It’s that wonderful time of year! Many of us are shopping online to get that perfect gift for our loved ones. And, for those doing last-minute shopping, we don’t want to have to worry that something will go wrong with our deliveries.

How do you like to say “hello?” No matter what expression you use, chances are you like to take the opportunity to put your best foot forward and make a good first impression.

Not all residential property managers have what they need to give you great service. Learn what it takes to be a great residential property manager.

Capitalize on your resident's online presence to boost the positive online reputation of your association.

Feeling stressed? Use these tips to avoid board burnout.

Whether it's a long-time resident or a brand new board member, a stellar community manager makes sure that each interaction is treasured and conveys the value placed in customer service.

Technology has its good and bad, but using it for your association can be a powerful tool while steering clear of its pitfalls.