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Five seconds. Science tells us that’s how long it takes to form an initial judgement about a person or thing. First impressions are even faster – they happen in an instant. Given this limited time to make a positive impact, the need for a great front desk team is clearer than ever.

It’s budget season! Are you stressed? Concerned about a potential dues increase or a large capital project that’s looming in the future? The word “budget” can be scary, so thinking about creating next year’s budget is daunting for many homeowners boards. We’d like to change that. In fact, we don’t want you to view next year’s budget as a task at all.

The holiday season is upon us, and nothing puts you in a festive mood than pulling your holiday decorations out of storage. Many people derive a sense of community and comfort from seeing familiar decorations at the same time each year.

Cold weather will soon be upon us, so now is the time to make sure your condominium maintenance program is on track. As brutal as Ontario's winters can be, you certainly don't want to discover a leak in your roof during a heavy snowfall or have a boiler stop working during a record cold spell.

Saltwater pools offer a variety of benefits ranging from greater comfort for swimmers -- say goodbye to burning eyes and dried out hair -- and also for the environment. This article explores why saltwater pools are gaining popularity in condominiums and communities here in the Greater Toronto area and around the world.

With the cold weather in the Ontario air we all would love to find ways to save money as condo owners. There are a lot of helpful tips that we as homeowners can start before winter arrives and continue during the remainder of the winter season.

Safeguarding an Ontario condominium corporation’s operating and reserve funds is one of the main fiduciary duties of all board members, not just the treasurer. This means that boards must protect the financial interests of the corporation and its members by making sure all funds are properly managed, invested and protected.

What makes a community a great place to live? A lot goes into it, but it’s no secret that often depends on community engagement.

It’s that wonderful time of year! Many of us are shopping online to get that perfect gift for our loved ones. And, for those doing last-minute shopping, we don’t want to have to worry that something will go wrong with our deliveries.

How do you like to say “hello?” No matter what expression you use, chances are you like to take the opportunity to put your best foot forward and make a good first impression.

Not all residential property managers have what they need to give you great service. Learn what it takes to be a great residential property manager.

Are you looking for a new career path? Why not try property management? Working as a Property Manager will allow you to connect with people to form a sense of community and help enhance their lives as residents. Learn more about how joining the property management industry could fulfill your career dreams.

Continue our quick, 4-part webinar miniseries, Ask the Expert, where Jamie George, Vice President of insurance, FirstService Financial, will cover your common insurance questions and discuss anticipated increases in rates for 2021.

Association terms that every board member should know and understand.

Would you say that your Board was successful in 2018? Read on to see what residents are saying about homeowner's associations nationwide!

Managing association covenant enforcement can be difficult in any community. Restrictions for every community can be different, and it can be a challenge to keep the rules fair, reasonable and equally applied to all homeowners. Read on for some basic guidelines that will make navigating through these issues a little easier.

Missed the event? Discover our top takeaways for adding or optimizing EV Charging for your high-rise building.

Consider 4 key elements when preparing for your Annual Meeting. Get practical tips today!

The number one reason associations fail to meet quorum is the lack of participation by their homeowners. Knowing this, we’ve put together a list of practical ideas to help increase homeowner participation and alleviate the worry about whether or not you will have enough attendance to hold your meeting.

How do you determine which property management company will provide you with the best service? Here are 10 questions that you should ask when consulting with property or homeowner association (HOA) management companies to help you make the important decision.

Whether your association is faced with presenting positive or potentially controversial announcements, you can probably expect a few homeowners to raise their questions and concerns during your annual meeting, making it difficult to keep your meeting on track. To help, here are a few things you can do to limit distractions or interruptions and keep the meeting rolling full steam ahead.

A leak in a high-rise condominium can quickly result in expensive water damage. How can you reduce your risk and be better prepared if your building springs a leak?

John Friedrichsen, Senior Vice President & CFO of FirstService Residential parent company FirstService Corporation, is quoted in USA Today about how HOAs benefit from the value-added services provided by leading professional management companies.

Handling day-to-day maintenance and making necessary improvements are critical responsibilities for any homeowners association (HOA). And when your serve on your association’s board of directors, they can quickly become overwhelming if you don’t have a good system in place to manage them. So how do you make sure that your maintenance staff is able to handle that long list of tasks that need to get done so that your community runs smoothly and retains its appeal?