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Five seconds. Science tells us that’s how long it takes to form an initial judgement about a person or thing. First impressions are even faster – they happen in an instant. Given this limited time to make a positive impact, the need for a great front desk team is clearer than ever.

How do you like to say “hello?” No matter what expression you use, chances are you like to take the opportunity to put your best foot forward and make a good first impression.

Not all residential property managers have what they need to give you great service. Learn what it takes to be a great residential property manager.

If you’re looking for comprehensive information about the different types of association meetings, ask a seasoned board member or your property manager for information and guidance. Meanwhile, we’ve put together answers to some of the most common questions about annual and special meetings.

Continue our quick, 4-part webinar miniseries, Ask the Expert, where Jamie George, Vice President of insurance, FirstService Financial, will cover your common insurance questions and discuss anticipated increases in rates for 2021.

View our third episode of Ask the Expert, featuring Andrew Stoutenburg, Regional Executive Director of Reserve Advisors, as he talks about the importance of reserve studies in financial planning.

Each of us, in our own way, are doing our part to make those in uncomfortable situations feel a little closer to home and a lot closer to love.

Missed the event? Discover our top takeaways for adding or optimizing EV Charging for your high-rise building.

Discover our top takeaways around the three fiscal duties of Care, Priority, & Responsibility for your condominium association.

Discover our top takeaways around the three fiscal duties of Care, Priority, & Responsibility for your condominium association.

Discover our top takeaways around the three fiscal duties of Care, Priority, & Responsibility for your condominium association.

In Texas, where temperatures can reach triple digits and humidity isn’t far behind, a refreshing dip in a pool can be a welcome relief. That’s why so many HOAs offer swimming pools as an amenity. Here are 10 guidelines to help you manage your association pool.

Given the unprecedented practice of "social distancing," now may be the best time to find the right video conferencing platform for your association.

Shopping is the hallmark of the holiday season, but the influx of packages can make any condominium association struggle to stay organized. Discover ways to handle holiday packages with ease by asking four simple questions.

Today, high-rise living is attracting a broad range of residents, from millennials to empty nesters, all seeking convenience and luxury in an urban setting. Although they have a common drive to discover this newer metropolitan lifestyle, these very different households have a variety of needs and wants. This means that there is not a one-size-fits-all solution for defining what desirable amenities look like. In fact, properties must continuously adapt and update their offerings to stay competitive in their community.

If you’ve agreed to serve as a board member for your homeowners association (HOA), you may be thinking this is just like any other simple volunteer opportunity. However, there are certain fiduciary responsibilities and protocols that board members should be aware of to help protect the association and their own personal liability. Here we’ve compiled a few fundamental principles that every board member should apply.

Everything is bigger in Texas & sometimes even hurricanes. And during hurricane season, being a board member for a residential community in the Houston area can bring some big challenges, too. To help get you and your community ready and reduce the effects if a hurricane does strike, we've put together six important tips.

A leak in a high-rise condominium can quickly result in expensive water damage. How can you reduce your risk and be better prepared if your building springs a leak?

Summer time – the perfect season to hit the road, relax, spend time with family and friends, or embark on a new adventure. While you hope your residents have fun on their summer vacations, you also want to make sure that their homes stay safe and they fulfill their responsibilities to the association while away. Whether you live in a condominium, master-planned or single-family community, you want to make sure that your residents prepare their homes in a way that helps protect themselves and the community.

Summertime: It’s the perfect season to hit the road, relax, spend time with family and friends or embark on a new adventure. Although you hope that residents in your community have fun on their summer vacations, you also want to make sure that their homes stay safe and that they continue to fulfill their responsibilities to the association. Whether yours is a condominium, master-planned or single-family community, follow these tips to help your residents prepare their homes in a way that protects it and the community while they are away.

John Friedrichsen, Senior Vice President & CFO of FirstService Residential parent company FirstService Corporation, is quoted in USA Today about how HOAs benefit from the value-added services provided by leading professional management companies.

Capital reserve fund vs. improvements: Budget for both and know when and how to allocate them in your Texas HOA for a continuously improved community.