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Vendor relationships are a large part of serving on the board of a managed community. Every community has outside partners for services like landscaping, sanitation, cable and Internet service, pool maintenance, valet services and more. Open, effective communication with the people who service your community and residents is crucial for maintaining the lifestyle your residents expect and deserve.

Replacing a trusted vendor or finding a new one can be a challenge. How can you have peace of mind that the vendors you’re considering are right for you? Follow the tips below to help screen potential vendors and get the best fit for your association.

Following the temporary closure of fitness centers, interior lounges and other amenity spaces, boards and building owners may want to consider offering alternative programming for residents.

Who better to find out what’s happening on the ground than the largest residential property manager in New York?

Do you know what questions to ask a prospective property management company? Check out our list to make sure you have all the right information before making a choice.

How can you ensure that shareholders/unit owners comply with the established rules without your board becoming the "building bad guys"?

Here are some important tips and tricks to help keep both you and your furry friend healthy and happy. And as always, be sure to consult your vet or local breeder about how much daily activity is appropriate for your canine pal.

A new law will require residential and commercial buildings to prove their energy efficiency

Buildings are New York City's biggest polluters, which is why the Climate Mobilization Act will require most co-op and condo boards to reduce their buildings’ carbon emissions sharply in coming years.

The Climate Mobilization Act, requires buildings 25,000 square feet and larger to reduce greenhouse gas emissions by certain target percentages in 2024, 2030, and beyond.

Hoarding is a disorder than can be dangerous to everyone in your NYC condo or co-op building. Learn how to handle hoarders in your building today.

With many meetings moving to telecommunications platforms like Zoom or GoToMeeting, it’s more important than ever to have a fine-tuned system for keeping your meetings organized and on track. There are steps you can take to ensure your upcoming meetings, whether they’re online or in person are effective and concise.

Next year, New York City buildings will be required to display their marks on energy efficiency.

NYC's latest Local Law #147/2017 requires all owners of class A multiple dwellings, including all coops and condos, to adopt a “smoking policy” no later than August 28, 2018. The purpose of implementing such a policy is to outline the requirements of this law so board members may consider how their coop or condo will comply.

As building managers begin property inspection, they note the necessary repairs for winter damage as they make their rounds through the community. The spring season is a time for renewal and a fresh look, so being able to properly landscape around the building is of utmost importance.

Five seconds. Science tells us that’s how long it takes to form an initial judgement about a person or thing. First impressions are even faster – they happen in an instant. Given this limited time to make a positive impact, the need for a great front desk team is clearer than ever.

Halloween is right around the corner and before it arrives there are many precautions we must take to ensure our kids and community are safe. As we prepare to celebrate let’s go over a checklist of safety measures we can take to make sure the little ghosts and goblins throughout our community are safe.

How do you like to say “hello?” No matter what expression you use, chances are you like to take the opportunity to put your best foot forward and make a good first impression.

Not all residential property managers have what they need to give you great service. Learn what it takes to be a great residential property manager.

If you’re looking for comprehensive information about the different types of association meetings, ask a seasoned board member or your property manager for information and guidance. Meanwhile, we’ve put together answers to some of the most common questions about annual and special meetings.

Watch our final episode of Ask the Expert, to learn about leveraging your buying power with Christian Mora, National Director of Procurement at FirstService Residential.

Start off our quick, 4-part webinar miniseries, Ask the Expert, with Joe Bushey, president of VIVE (Vendor Insurance Verification Experts), as he talks about the significance of vendor loss risk.

Tune in to hear a panel of board members discuss their best advice around the topic of Committee Formation.

Get answers to frequently asked questions submitted by board members like you!