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  • Capital improvements vs repairs and maintenance: What’s the difference?

    Maintaining your buildings’ assets is not a one-size-fits-all proposition. The common areas require a broad range of routine maintenance and repairs to keep them looking good and operating smoothly.
  • Making a Difference One Face Mask at a Time

    Learn how associates, residents and board members are making a difference in their communities, one face mask at a time, during the COVID-19 pandemic.
  • Three things to know about community maintenance

    Whether your community is self-managed or professionally managed, maintenance is a big part of the day-to-day responsibilities. It’s a responsibility that can quickly become overwhelming, especially when you walk in on a Monday morning to a list of what went wrong over the weekend.
  • Missouri Office Honored for Commitment to Kansas City Youth Center

    Missouri’s Curry Association Management, the newest member of the FirstService Residential family, was recently honored for its substantial efforts and ongoing commitment to the Police Athletic League (PAL) of Kansas City, which provides a safe and stable haven for the area’s underprivileged youth.
  • How to handle mold in your association

    No one wants to find mold in their home or any association building. Unfortunately, mold is ubiquitous – it’s in the air and in the water, and when given the chance, it spreads like crazy. Learn steps to prevent mold or to have it assessed and properly treated, preserving your buildings and the health of your residents.
  • Monster Meetings - Stick to the Rules to Control Meetings

    While association meetings usually run smoothly, Board members with differing opinions and agendas can create tension and stress. The good news is that by following standard procedure protocols, Board meetings can be run without a hitch. In this article from chicagocooperator.com, FirstService Residential VP Patricia Bialek of Illinois summarizes "Roberts Rules of Order" and explains how Board presidents can use them to keep meetings under control.
  • Municipal Duties Move to ‘Burbs as HOAs Must Step In

    John Friedrichsen, Senior Vice President & CFO of FirstService Residential parent company FirstService Corporation, is quoted in USA Today about how HOAs benefit from the value-added services provided by leading professional management companies.
  • Nine guidelines for managing an HOA

    If you volunteer your services to your homeowners association, you know there are many rewards – but also, quite a few challenges. There are residents with individual demands and concerns and Board members who may have difficulty agreeing. There is also the critical need to carefully develop – and adhere to – a strict budget. And that’s just the beginning.
  • HOA board vs management company: 6 ways to work together

    Homeowner and condo association board members know that their collective actions yield lots of great results. Just take a look at the minutes from your last couple of meetings and you’ll see all the evidence you need.
  • Understanding the duties during property management staffing changes

    Sooner or later, most community associations face some kind of management change. If your community has a great manager, you probably want them to stay forever. But how realistic is that?
  • Pros and Cons of Do It Yourself Repairs and Maintenance

    FirstService Residential's Bill Worrall discusses the hidden costs of DIY maintenance and repairs and provides great insight into how boards can determine what can be done in house and what should be subbed out to appropriate contractors.
  • Ways to provide reasonable accommodation by creating a fair living space

    Are you familiar with the term “fair living space”? If you’re not, you should be – it can have a profound effect on your community, your association and your residents. A fair living space involves providing an environment in which people with disabilities enjoy the necessary accommodations in their homes and community amenities. It’s really all about access, and something the law calls “reasonable accommodation,” which means “a change, exception, or adjustment to a rule, policy, practice or service.” While the law may require you to make some accommodations, there are other things your association may be able to do which can further enhance the lifestyle of those who reside in your homeowners association. While it will directly and positively impacts the quality of life for those residents with challenges and disabilities, it will also positively impact the overall image of your community.
  • Hiring a reserve study company: Five things to know

    In our guide to capital improvements , reserve studies and their relationship to capital improvements and preventive maintenance were discussed at length.
  • Seven ways the ACA can impact your association

    Read about the Affordable Care Act (or ACA) and the ACA will have on the association and its vendors/service providers.
  • Fighting mold in your condo or HOA: A step-by-step guide

    It’s the scourge of households everywhere: the unsightly, unsanitary, unbecoming sight of mold. But waging war on mold means more than launching a full-scale assault when you see it (though that can be part of the battle plan). Instead, consider a comprehensive strategy – here are some tips to help you get started and steer clear of mold.
  • Six organization tips for HOA paperwork

    Let’s face it: nobody puts “organizing paperwork” at the top of his or her favorite-things-to-do list. But maintaining good records is essential to the critical functions of your homeowner association (HOA), and following a system of organization can streamline your operations by increasing efficiency, providing transparency and preserving a history of communication.
  • Six Stats That Should Make Homeowner Association Board Members Proud

    As a board member, you can measure your success in a lot of different ways. The projects you’ve completed, the financials you’ve strengthened, the long-term plans you’ve put in place – all of these are clear indicators that you’ve done your job, and you’ve done it well.
  • Benefits of HOA parks and playgrounds

    HOA community playgrounds and HOA parks can offer a great deal for your residents. They can serve as vibrant hubs, fostering a sense of unity and togetherness among homeowners of all ages. They offer more than just a place to play. They create a shared space for everyone to enjoy.
  • What is a fire hydrant? What to know about community fire hydrants

    Aside from knowing to not park next to one, how deep is your knowledge of fire hydrants? Unless you’re a firefighter, it’s probably not that extensive. This may not be a problem... until the unthinkable happens and you need to be confident that your fire hydrants are in good working order. But like any equipment in your community, fire hydrants need to be maintained.
  • What to know about the millennial housing boom

    Millennials (also called “Generation Y”) are making a big impact on communities. Comprising the youngest adult population in America (think people born between about 1980 and 1995), these individuals now constitute 31% of all new home and condo sales, according to the National Association of Realtor’s Home Buyer and Seller Generational Trends study 2014. Here’s a breakdown that puts it all into perspective:
  • Six benefits of hiring a property management company

    Maybe you're self-managing your community. And maybe things are going just fine. But maybe they could be better...and just maybe, that could happen through full-service property management.
  • Six ways to maximize your community committees

    Community members join committees because they want to make a difference. That’s great, but sometimes, as they say, life gets in the way. Let’s not forget that committee members are all volunteers, which means it might take something a little extra to keep them motivated.
  • Socially Distant Celebration During COVID-19

    Learn how community members are making a difference in their communities with socially distant celebrations during COVID-19 spring holidays.
  • Starting a neighborhood watch program? Understanding neighborhood watch rules and duties

    Neighborhood Watch programs can provide significant benefits to communities – after all, they boost community awareness, communication and involvement, while reducing opportunities for neighborhood crimes to occur. But if you’re interested in getting started, there are many important factors to consider. Here’s an overview.
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