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Vendor relationships are a large part of serving on the board of a managed community. Every community has outside partners for services like landscaping, sanitation, cable and Internet service, pool maintenance, valet services and more. Open, effective communication with the people who service your community and residents is crucial for maintaining the lifestyle your residents expect and deserve.

Replacing a trusted vendor or finding a new one can be a challenge. How can you have peace of mind that the vendors you’re considering are right for you? Follow the tips below to help screen potential vendors and get the best fit for your association.

Following the temporary closure of fitness centers, interior lounges and other amenity spaces, boards and building owners may want to consider offering alternative programming for residents.

How can you ensure that shareholders/unit owners comply with the established rules without your board becoming the "building bad guys"?

For New York City residents who call a high-rise building their home, nothing compares to vertical living. But what about safety features? Specifically speaking, in a condominium or cooperative building, fire safety education is crucial. As a unit owner, shareholder, board member or building staff member, are you educated on how to prepare for the possibility of a fire inside your building or your unit? To help educate you on this topic, we’ve compiled some important tips on fire safety and prevention that every single member in your community needs to be aware of.

Living in close proximity to other people can come with challenges, especially during cold and flu season.

Hoarding is a disorder than can be dangerous to everyone in your NYC condo or co-op building. Learn how to handle hoarders in your building today.

It goes without saying that how we communicate has drastically switched from in-person contact to user-friendly digital platforms since the COVID-19 pandemic began to spread.

As you begin to work on next year’s budget, it’s important to look for ways to save your building money to offset those unplanned expenses and potential revenue shortfalls.

With many meetings moving to telecommunications platforms like Zoom or GoToMeeting, it’s more important than ever to have a fine-tuned system for keeping your meetings organized and on track. There are steps you can take to ensure your upcoming meetings, whether they’re online or in person are effective and concise.

Following the release of Interim Guidelines for Reopening Gyms/Fitness Centers, there are a number of procedures boards will need to consider when reopening fitness centers in residential buildings.

As board communications become increasingly reliant on web-based technologies, it’s more important than ever to take proactive steps to safeguard the way you share and save sensitive information.

In an effort to help our clients and their families stay safe during these difficult times, FirstService Residential’s in-house technology experts recently assembled a list of best practices and technology tips for working at home, improving password security, identifying potential scams and selecting personalized internet packages.

As building managers begin property inspection, they note the necessary repairs for winter damage as they make their rounds through the community. The spring season is a time for renewal and a fresh look, so being able to properly landscape around the building is of utmost importance.

Five seconds. Science tells us that’s how long it takes to form an initial judgement about a person or thing. First impressions are even faster – they happen in an instant. Given this limited time to make a positive impact, the need for a great front desk team is clearer than ever.

How do you like to say “hello?” No matter what expression you use, chances are you like to take the opportunity to put your best foot forward and make a good first impression.

Not all residential property managers have what they need to give you great service. Learn what it takes to be a great residential property manager.

Fraud can happen with any management company and even in a community that is self-managed. Although there’s no way to ensure 100-percent protection against such an occurrence, FirstService Residential takes considerable precautions to minimize its likelihood.

As a board member and resident, here's how you can address property management security in the wake of "invisible tourists".

If you’re looking for comprehensive information about the different types of association meetings, ask a seasoned board member or your property manager for information and guidance. Meanwhile, we’ve put together answers to some of the most common questions about annual and special meetings.

Watch our final episode of Ask the Expert, to learn about leveraging your buying power with Christian Mora, National Director of Procurement at FirstService Residential.

Start off our quick, 4-part webinar miniseries, Ask the Expert, with Joe Bushey, president of VIVE (Vendor Insurance Verification Experts), as he talks about the significance of vendor loss risk.

Tune in to hear a panel of board members discuss their best advice around the topic of Committee Formation.

Get answers to frequently asked questions submitted by board members like you!