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Property management duties: How your management company can make staff changes easier
Sooner or later, most community associations face some kind of management change. If your community has a great manager, you probably want them to stay forever. But how realistic is that? -
Email Communication
You may be unaware that you are opening up all of your emails to scrutiny. When using a personal or work email address to conduct association business, there is a potential liability involved. -
5 common HOA problems & board mistakes to avoid
We’ve highlighted four common board blunders and included some practical tips for avoiding them. It’s important to identify these potential blunders early to save yourself and your board time and frustration. -
Is HOA Agreement a Unicorn? 3 Boards Share What It Takes
While maintenance, events, committees, and budget are all crucial aspects of managing a homeowners’ association, there's one even bigger challenge that board members face: HOA agreement and alignment. Read on to discover the secret to successful alignment among diverse individuals with distinct values. -
Your HOA Board and Coronavirus: 5 Questions to Discuss
How should your HOA board handle a pandemic like COVID-19? Start by tackling these 5 questions -
Is Your Association Manager Equipped for Success? 3 Questions to Ask
Does your association manager have the right tools, resources and support to take your association to the next level? -
Post-Crisis HOA Cash Management: 3 Tips for Your Association
How do you manage collections and HOA funds after a crisis? Get 3 tips to help you plan for the future -
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6 Ways Your Board Can Improve HOA Meetings
Having a diverse group of opinions and perspectives on your HOA board can be a great thing, but it can also lead to challenges because of conflicting personalities. To set you and your association up for success, here are 6 tips to improve board meeting dynamics. -
3 Strategies to Keep HOA Assessments Stable and Add Value
There are often valid reasons to raise assessments, but in some cases, you may want to take a different route. Here are three cost-saving strategies. -
HOA Communication Tools: What Your Board Should Know and Do
Have you considered the importance of effective board communication in your recipe for success? Follow these HOA communication tools and tips for a path to effective communication. -
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An Ounce of Prevention
Like changing the oil in your car, regular maintenance on a building helps keeps everything working properly and safely. For stratas, some tasks are not optional, they are mandatory. -
Building Security Tips for the Holiday Season
Security risks increase exponentially during the holiday seasons for high-rise buildings. Many residents travel for the holidays, move to warmer weather during the winter months, or have an influx of guests and family members in and out. These factors make it easy for intruders to make it into the building, especially if there are no procedures in place to track the many people and deliveries in and out of the building. -
Calm in a Crisis - Emergency Preparedness Plan
A strata management company never wants to find itself in the midst of an emergency, but it can happen anytime and anywhere. Whether you face an outbreak of illness, earthquake, or a flood, the impact of any devastating event can be minimized if your council has prepared for it. No doubt, your council meetings are already chock full of agenda items, but it’s important to make emergency preparedness planning a priority. -
The Importance of Homeowners Insurance
Up to 60 percent of strata home owners in the Greater Vancouver Regional District lack insurance. A good policy will protect your biggest asset and help you keep your head above water. -
Customer Care: 7 Ways Your Management Company Should “Answer the Call"
If your community is managed by a strata management company, you probably have an after-hours number you can call for urgent issues. But what if you simply want to take care of day-to-day strata business? “People don’t operate in normal business hours anymore,” says Rolando Hernandez, national customer care director at FirstService Residential. “Residents and council members need to be able to take care of strata business how and when it’s convenient for them.” -
Does Your Strata Corporation Have A Plan For Fostering A Sense Of Community?
Humans are social creatures with a deep-seated yearning for connection and community. This is particularly evident in a strata corporation, where a strong sense of community can be the difference between long-standing residency and high turnover. -
Effective Communication During Social Distancing
We will all need a measure of patience as we navigate changes related to the pandemic. Communications may move at a pace that’s different than we’re used to. As always, the best policy is to assume positive intentions from others, listen carefully and respond professionally. -
Five Ways to Make Your Strata Council Meetings More Effective
Undoubtedly, running meetings is one of the most ;challenging parts of being on your strata council. Members sometimes get off track. Disagreements sometimes turn into arguments. Short discussions sometimes become long-winded monologues. Is there anything you can do to make your council meetings more effective? -
Four ways to set decoration policies for your strata corporation without being a grinch
Lights, candles and wreaths, oh my! The most decorated season of the year is arriving, with celebrations from many cultures and faiths coinciding in the next few months. For condo communities, the desire to deck the halls can clash with the rules of the corporation. Follow these tips to maintain a festive community without décor running amok. -
Getting Your Strata’s Spring Cleaning Started
As strata managers begin their inspection, they note the necessary repairs for winter damage as they make their rounds through the community. -
How to Communicate: What Your Strata Council Should Know and Do
You want your strata to be successful. All council members do. You know that means watching the finances carefully and maintaining the property. But do you think about effective strata council communication as an ingredient in your recipe for success? It is! -
How to Protect Your Strata From Cyberattacks
If you think hackers have little interest in your strata corporation’s data, think again. As a small business, your strata may actually be at greater risk of a cyberattack than ever before.