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  • How defining HOA leader rights and responsibilities creates happy communities

    Ready for more happiness? Last week, we described how when residents understand their rights and responsibilities, it goes a long way to creating a happy community. Well, in our never-ending quest to build and enhance community happiness, we’re back with Part 2 for homeowners association leaders. Here’s the scoop – when Board members (and property managers, if the community is professionally managed) have a thorough understanding of their rights and responsibilities, it helps to create an inviting community that is effectively managed, well-maintained and pretty darn happy.
  • Defining HOA resident rights and responsibilities for a happy community

    Is your community happy? It’s pretty easy to tell if you’re living in a community that is beautiful, harmonious, properly managed and well, happy. But what actually creates a happy HOA community? It may seem like a complicated formula, but it all boils down to this: a clear understanding by both community residents and homeowners association leadership of their rights and responsibilities – and each other’s.
  • Raising a family in a high-rise: Understanding benefits and more

    When a lot of people think about high-rise living, they don’t necessarily jump to the idea of families in high-rises. In many cities, high-rises are still considered the domain of the young and single, or couples without kids or active retirees. The New York Times even ran a piece, in 1987, decreeing that “A High-Rise Is Not a Home for Children.” But today, thanks to a Millennial generation that doesn’t want to commute from the ‘burbs, more and more high-rises are actively courting families as residents.
  • 5 ways to improve HOA board member communication

    Great communication is more than just loose talk, especially when it comes to homeowners, HOA board members and property management companies exchanging information, thoughts and ideas. When communication is done well, challenges get faced, questions get answered and community spirit becomes stronger. So what goes into that mix for good communication?
  • HOA Policy: How HOA boards can influence public policy

    As a member of your HOA board, you know the value of your association. It serves an essential function for creating rewarding lifestyles for residents, protecting and enhancing property values, and much, much more. And yet some legislators and decision-makers aren’t as familiar with these benefits as you are. Unfortunately, sometimes these are the individuals that have a hand in creating the policies and laws that directly affect communities, associations, and residents. We’ve paired that insight with information from our own experts to arrive at five key areas of focus when it comes to how HOA Boards can influence public policy. Here they are.
  • How to use social media in your association: Building your community

    Social media can be a phenomenal marketing and communications tool for your community association! It’s a great way to inform residents, keep them connected and strengthen their loyalty. But you need to put a strategy behind your community’s social media presence.
  • How to choose a property management company

    How do you determine which property management company will provide you with the best service? Here are 10 questions that you should ask when consulting with property or homeowner association (HOA) management companies to help you make the important decision.
  • 5 steps to create a lifestyle program using community amenities

    Now more than ever, communities are searching for ways to increase resident engagement and create a social atmosphere. One way managers capitalize on their available community amenities is through lifestyle programming.
  • Eight tips for HOA rules enforcement

    Good rules make good community members. The most important factors in association policy making, whether for a condo, co-op, townhome or master-planned community, are clarity and sensibility. The board must be clear – and united – on the policy being created and then must communicate that policy to all residents. Whether the policy is about overnight guest parking, designated smoking areas, amenity usage or approved flooring, the basic steps to creating good policy and enforcing it successfully are the same. It’s important that everyone involved, including board members, residents and the management team, understand who is responsible for the various roles that are part of policy creation, enforcement and compliance.
  • How to create an effective HOA meeting agenda

    As anyone on a condo, co-op or homeowner association (HOA) board knows too well, board meetings can be extremely delicate situations. Board members don't always agree with each other, discussion about a single, minor issue can eat up entire meetings, and those who speak the loudest aren't always looking at the issues with the best perspective. Some days, it may feel nearly impossible to get anything done.
  • How to Host an Annual Meeting Your Homeowners Will WANT to Attend

    Annual meetings don't have to be boring! Learn how your community association board can entice your homeowners into attending with easy tips.
  • Understanding HOA flooring rules and protocol

    Could the upstairs neighbors possibly be any louder? It sounds like a war is going on up there with all the furniture moving. And when they walk around, it sounds like they’re stomping around in cement shoes. Enough is enough!
  • How to Keep Pokémon Go from Overrunning Your Community

    The Pokémon Go app has reached a level of popularity that is rarely seen. On the one hand, it has encouraged people to socialize and discover historical facts about their local area. On the other hand, it has presented issues for some homeowners. Here’s what your community needs to know about minimizing any negative impact from this game.
  • How to plan an effective association budget for your community

    Preparing your association’s annual budget...it can be a source of stress, but more importantly, it’s a valuable opportunity to ensure the financial well-being of both your association and homeowners. Proper association management hinges on this financial tool for both short-term and long-term planning, so it’s important to follow some guidelines.
  • Preventing Wildfires: How to protect your home from wildfires

    Wildfires continue to be a constant and deadly threat across North America, and the risk intensifies with soaring annual temperatures, strong winds and severe drought conditions.
  • Six summer energy conservation tips

    Summer’s longer days mean more time to enjoy warm weather and sunshine, but they also mean higher energy bills. There is a bright side, however: by implementing an energy management program within your community, you can help keep costs down without sacrificing comfort.
  • How We're Helping Board Members Succeed

    Dan Wurtzel, president of property management at our New York office, was tapped as a thought leader in an article about seasoned board members in the Cooperator. Dan discusses how uncertainty about building knowledge and the position’s requirements can be detrimental to productivity, as well as some of the services the company provides to help both new and experienced board members become more effective in their roles.
  • Hurricanes plans and policies to reduce your association's risk

    Hurricanes can bring tremendous physical destruction and financial ruin to a community association unless policies are put into place to prepare for the storms before they arrive, and to deal with the consequences afterwards. Every board whose association could possibly be impacted by a hurricane must have a hurricane preparedness policy to help maximize safety, minimize risk and ultimately, protect its operating budget too. And just as important as having a policy is communicating the policy to your residents.
  • Property management terms all HOA board members should know

    Youhave just been appointed to your homeowner and community association board. Now it’s time to brush up on your vocabulary with terms that are going to be a part of your new life as a board member.
  • HOA Pools: The basics of swimming pool insurance

    Swimming pools are one of the most common, and most desirable, amenities in communities. Making sure to have proper community pool insurance coverage.
  • HOA best practices for improving board effectiveness

    Whether you are a board member who wants to ensure your board is doing everything it can to succeed or a resident who wants to get involved in the governing of your community, we have identified the best practices that can help you get the answers you need.
  • Keeping your community on track during the holiday season

    Holidays can be a lot of fun when you live in a planned community, condo or co-op. But when you are on your association’s board of directors, they can also be a lot of work. You have to make sure all the prep work is done, decorations are up, vacations are covered and parties are planned. Can a group of volunteers—as dedicated as you may be—possibly get it all done? And do you dare wish to do it with minimal stress, too?
  • Lifestyle Expert Previews Amenity Trends for 2016 and Beyond

    Location, location…amenities? As we told you in a previous article, the desirability of a community’s lifestyle amenities is becoming highly influential in driving the purchasing decision for many homebuyers. To rise to the challenge – and set themselves apart from the competition – many developers, builders and community associations are adding the next generation of amenities to their lifestyle communities, high-rises, condo buildings and other residential properties. And it’s working. By adding and/or updating their amenities to reflect evolving tastes, communities are effectively meeting the aspirations and demands – and enhancing the lifestyles – of potential and existing homeowners.
  • Detecting and preventing HOA fraud in your community

    In this article, you will find all the information you need to assess if you suspect HOA fraud is occurring in your community, including warning signs, prevention, and specific steps you can take during these situations.
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