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  • Community Awareness: Protect Your Neighbors by Tuning Into Their Routines

    There’s a big difference between being a busybody and having a general awareness of your neighbors’ regular activities. Knowing their routines enables you to quickly realize when something is awry, especially for residents who live alone. And in a true emergency, that awareness could literally save a life.
  • Community Property Management 101: Top Tips for Board Members

    Whether you’re a new or current board member, you can avoid major issues and make your term more fruitful, rewarding and, above all, effective by following these 9 tips for board members.
  • Coronavirus HOA Communications Strategies to Residents

    Developing a comprehensive HOA communications strategy during this pandemic will help your board members and management team inform the community in a timely manner.
  • COVID-19: Making Virtual Connections in Crisis

    Learn how associates, residents and board members are making a difference in their communities with interactive online activities, during COVID-19.
  • Great Service: Community manager duties and responsibilities

    The right support, the right personality and the right set of expectations from your community are critical for your community association management team to deliver exceptional results. Does yours have what it takes?
  • Earthquake Preparedness Tips for Your Community Association

    As unpredictable as earthquakes can be, your community association should be prepared in case you ever feel the unmistakable rumble of a tremor. Here’s what you need to know.
  • Elderly New Yorkers, Here for the Duration

    New York City's elderly resident population is growing rapidly, and is projected to increase by an additional 35% over the next 15 years. FirstService Residential Managing Director Marni J. Berk, general manager of the Lincoln Towers complex, is one of the property management experts feautured in a recent New York Times article that describes the challenges of accomodating aging building residents.
  • Electronic Voting: Can an HOA Board Vote By Email?

    For a growing number of community associations across the United States and Canada, statute changes are making electronic voting a possibility for boards. If your state or province permits online voting – or will soon – does that mean that your board should make this option available to homeowners in your community?
  • HOA emergency preparedness plan: Keeping calm in a crisis

    No board ever wants to find itself in the midst of an emergency, but they happen. Whether you face an outbreak of illness, an earthquake, a hurricane, a fire, the impact of any devastating event can be minimized by good emergency preparedness planning.
  • Fallon Describes Emergency Storm Relief on Fox Business’ Cavuto

    On October 28, the eve of Superstorm Sandy’s one-year anniversary, Fox Business News aired a powerful segment featuring Chuck Fallon, FirstService Residential CEO.
  • 5 tips for fire safety for buildings in your community

    Living in a high-rise, condominium or co-op certainly has its perks. You get the convenient location, the dramatic views, attentive concierge services and a range of amenities. However, vertical living also means added challenges when it comes to fire safety. Fortunately, there are measures that both your association board and residents can take to improve safety.
  • Five Reasons to Use Quality Vendors

    When you have a large-scale project slated for your community, it’s tempting to select a vendor based on price. After all, what’s more important than saving your association money?
  • Five Ways Today’s Active Adults Spend their Days Differently

    It’s no secret that active adult communities are changing. With shifting demographics and lifestyles, gone are the days of sequestered neighborhoods in the far-flung suburbs dominated by golf culture.
  • Four Ways Active Adult Communities Are Changing

    Mention the phrase “active adult communities” and a few images probably spring to mind. But whatever you’re thinking (and we’re guessing it involves golf carts), the reality is actually a lot more diverse.
  • Going Virtual: HOA & COA Web Conferencing

    Given the unprecedented practice of "social distancing," now may be the best time to find the right video conferencing platform for your association.
  • Good Management – The Key to Active Adult Community Success

    The growing population of baby boomers in the U.S. is driving an increase in the popularity of age restricted communities. Learn how existing "55 and better" communities are adapting their facilities and programming to retain a competitive edge in this evolving marketplace.
  • Understanding vendor communication and vendor management

    Vendor management is a large part of serving on the board of a managed community. Every community has outside partners for services like landscaping, sanitation, cable and Internet provision, pool maintenance, valet services and more. Open and effective communication among the board, the management company and the vendors employed by the association is an important part of making the most of any community’s operating budget and improving the lifestyles of its residents.
  • Hiring HOA Vendors? Legal Issues to Consider

    Your Board of Directors oversees the many day-to-day tasks required to operate and maintain your community…but they can’t do it alone. Your property management team will be expected to hire a wide array of vendors, including painters, plumbers, electricians, landscapers, repairmen for equipment maintenance or emergencies, exterminators, and more.
  • Raising a Family in a High-Rise – How Communities are Making it Easier

    When a lot of people think about high-rise living, they don’t necessarily jump to the idea of families in high-rises. In many cities, high-rises are still considered the domain of the young and single, or couples without kids or active retirees. The New York Times even ran a piece, in 1987, decreeing that “A High-Rise Is Not a Home for Children.” But today, thanks to a Millennial generation that doesn’t want to commute from the ‘burbs, more and more high-rises are actively courting families as residents.
  • All You Need to Know About Using Social Media to Build Community

    Social media can be a phenomenal marketing and communications tool for your community association! It’s a great way to inform residents, keep them connected and strengthen their loyalty. But you need to put a strategy behind your community’s social media presence.
  • Here's How to Plan an Effective Association Budget for Your Community

    Preparing your association’s annual budget...it can be a source of stress, but more importantly, it’s a valuable opportunity to ensure the financial well-being of both your association and homeowners. Proper association management hinges on this financial tool for both short-term and long-term planning, so it’s important to follow some guidelines.
  • How to prepare for floods in your high-rise building

    Floods are one of the most common types of natural disasters. They can also be the most detrimental for high-rise buildings. The nature of these buildings makes them particularly vulnerable to flooding caused by severe storms.
  • How to Protect Your Home from Wildfires

    Wildfires continue to be a constant and deadly threat across North America, and the risk intensifies with soaring annual temperatures, strong winds and severe drought conditions.
  • How Your Property Management Company is Your Best Friend During Hurricane Season

    As a board member of a condominium or homeowners association near the coast, hurricanes are of special concern. But did you know that the best property management company can help you prepare for the season – and even minimize its impact on your community? That makes your property manager more than just a fair weather friend.
Showing 73 - 96 of 635