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Great communication is more than just loose talk, especially when it comes to homeowners, HOA board members and property management companies exchanging information, thoughts and ideas. When communication is done well, challenges get faced, questions get answered and community spirit becomes stronger. So what goes into that mix for good communication?

As a member of your HOA board, you know the value of your association. It serves an essential function for creating rewarding lifestyles for residents, protecting and enhancing property values, and much, much more. And yet some legislators and decision-makers aren’t as familiar with these benefits as you are. Unfortunately, sometimes these are the individuals that have a hand in creating the policies and laws that directly affect communities, associations, and residents. We’ve paired that insight with information from our own experts to arrive at five key areas of focus when it comes to how HOA Boards can influence public policy. Here they are.

Social media can be a phenomenal marketing and communications tool for your community association! It’s a great way to inform residents, keep them connected and strengthen their loyalty. But you need to put a strategy behind your community’s social media presence.

How do you determine which property management company will provide you with the best service? Here are 10 questions that you should ask when consulting with property or homeowner association (HOA) management companies to help you make the important decision.

Now more than ever, communities are searching for ways to increase resident engagement and create a social atmosphere. One way managers capitalize on their available community amenities is through lifestyle programming.

Good rules make good community members. The most important factors in association policy making, whether for a condo, co-op, townhome or master-planned community, are clarity and sensibility. The board must be clear – and united – on the policy being created and then must communicate that policy to all residents. Whether the policy is about overnight guest parking, designated smoking areas, amenity usage or approved flooring, the basic steps to creating good policy and enforcing it successfully are the same. It’s important that everyone involved, including board members, residents and the management team, understand who is responsible for the various roles that are part of policy creation, enforcement and compliance.

As anyone on a condo, co-op or homeowner association (HOA) board knows too well, board meetings can be extremely delicate situations. Board members don't always agree with each other, discussion about a single, minor issue can eat up entire meetings, and those who speak the loudest aren't always looking at the issues with the best perspective. Some days, it may feel nearly impossible to get anything done.

Annual meetings don't have to be boring! Learn how your community association board can entice your homeowners into attending with easy tips.

Could the upstairs neighbors possibly be any louder? It sounds like a war is going on up there with all the furniture moving. And when they walk around, it sounds like they’re stomping around in cement shoes. Enough is enough!

The Pokémon Go app has reached a level of popularity that is rarely seen. On the one hand, it has encouraged people to socialize and discover historical facts about their local area. On the other hand, it has presented issues for some homeowners. Here’s what your community needs to know about minimizing any negative impact from this game.

Summer’s longer days mean more time to enjoy warm weather and sunshine, but they also mean higher energy bills. There is a bright side, however: by implementing an energy management program within your community, you can help keep costs down without sacrificing comfort.

Dan Wurtzel, president of property management at our New York office, was tapped as a thought leader in an article about seasoned board members in the Cooperator. Dan discusses how uncertainty about building knowledge and the position’s requirements can be detrimental to productivity, as well as some of the services the company provides to help both new and experienced board members become more effective in their roles.

Youhave just been appointed to your homeowner and community association board. Now it’s time to brush up on your vocabulary with terms that are going to be a part of your new life as a board member.

Whether you are a board member who wants to ensure your board is doing everything it can to succeed or a resident who wants to get involved in the governing of your community, we have identified the best practices that can help you get the answers you need.

Holidays can be a lot of fun when you live in a planned community, condo or co-op. But when you are on your association’s board of directors, they can also be a lot of work. You have to make sure all the prep work is done, decorations are up, vacations are covered and parties are planned. Can a group of volunteers—as dedicated as you may be—possibly get it all done? And do you dare wish to do it with minimal stress, too?

Your annual meeting is your community association’s most well-attended meeting of the year. That’s no surprise since it’s where residents get the most insights about their community and have an opportunity to elect their board members. But the large turnout also means it’s the meeting most likely to get off track. Keep your meeting from getting derailed by using these 5 techniques.

Location, location…amenities? As we told you in a previous article, the desirability of a community’s lifestyle amenities is becoming highly influential in driving the purchasing decision for many homebuyers. To rise to the challenge – and set themselves apart from the competition – many developers, builders and community associations are adding the next generation of amenities to their lifestyle communities, high-rises, condo buildings and other residential properties. And it’s working. By adding and/or updating their amenities to reflect evolving tastes, communities are effectively meeting the aspirations and demands – and enhancing the lifestyles – of potential and existing homeowners.

As a homeowner who lives in an association, you put a lot of trust in the people designated to manage your association’s money. So it can come as quite a shock if you discover that one of those people has been stealing from your association’s funds. Fraud can leave you and your neighbors feeling betrayed and vulnerable.

Fraud can strike just about any association – even one that is professionally managed – regardless of how small or large your community may be. However, a good property management company will have checks and balances and other security measures in place to help reduce the risk.

Homeowner and condo association board members know that their collective actions yield lots of great results. Just take a look at the minutes from your last couple of meetings and you’ll see all the evidence you need.

Sooner or later, most community associations face some kind of management change. If your community has a great manager, you probably want them to stay forever. But how realistic is that?

Every association board is primarily responsible for preserving, protecting, and maintaining the association's assets. That requires careful financial management, which is where your board treasurer comes in.

2014 was a year of change for a lot of associations. And in many ways, 2015 promises to be no different – especially when it comes to the types of amenities that will be offered by communities.

Good community living looks easy. People are smiling. Residents are enjoying amenities. And the neighborhood or building looks amazing. But behind all this, there’s a lot of hard work. So who, exactly, is responsible for creating the kind of place people love to call home? And how does it all come together? Well, those answers are what we’re here for. Let’s take a look at the essential elements that need to come together to create a great community.