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Vendor relationships are a large part of serving on the board of a managed community. Every community has outside partners for services like landscaping, sanitation, cable and Internet service, pool maintenance, valet services and more. Open, effective communication with the people who service your community and residents is crucial for maintaining the lifestyle your residents expect and deserve.

Replacing a trusted vendor or finding a new one can be a challenge. How can you have peace of mind that the vendors you’re considering are right for you? Follow the tips below to help screen potential vendors and get the best fit for your association.

Following the temporary closure of fitness centers, interior lounges and other amenity spaces, boards and building owners may want to consider offering alternative programming for residents.

Apartment landlords and property managers are increasingly offering an amenity that’s become a necessity for some tenants, particularly during the holiday season: package delivery management.

Do you know what questions to ask a prospective property management company? Check out our list to make sure you have all the right information before making a choice.

How can you ensure that shareholders/unit owners comply with the established rules without your board becoming the "building bad guys"?

Hoarding is a disorder than can be dangerous to everyone in your NYC condo or co-op building. Learn how to handle hoarders in your building today.

With many meetings moving to telecommunications platforms like Zoom or GoToMeeting, it’s more important than ever to have a fine-tuned system for keeping your meetings organized and on track. There are steps you can take to ensure your upcoming meetings, whether they’re online or in person are effective and concise.

Following the release of Interim Guidelines for Reopening Gyms/Fitness Centers, there are a number of procedures boards will need to consider when reopening fitness centers in residential buildings.

As building managers begin property inspection, they note the necessary repairs for winter damage as they make their rounds through the community. The spring season is a time for renewal and a fresh look, so being able to properly landscape around the building is of utmost importance.

Five seconds. Science tells us that’s how long it takes to form an initial judgement about a person or thing. First impressions are even faster – they happen in an instant. Given this limited time to make a positive impact, the need for a great front desk team is clearer than ever.

The holiday season is upon us, and nothing puts you in a festive mood than pulling your holiday decorations out of storage. Many people derive a sense of community and comfort from seeing familiar decorations at the same time each year.

Saltwater pools offer a variety of benefits ranging from greater comfort for swimmers -- say goodbye to burning eyes and dried out hair -- and also for the environment. This article explores why saltwater pools are gaining popularity in condominiums and communities here in the Greater Toronto area and around the world.

Halloween is right around the corner and before it arrives there are many precautions we must take to ensure our kids and community are safe. As we prepare to celebrate let’s go over a checklist of safety measures we can take to make sure the little ghosts and goblins throughout our community are safe.

With the cold weather in the Ontario air we all would love to find ways to save money as condo owners. There are a lot of helpful tips that we as homeowners can start before winter arrives and continue during the remainder of the winter season.

As a board member for your condominium corporation, you know that your community depends on volunteers to operate successfully. However, finding residents who are willing to be on your board of directors, join a committee or help at an event can be challenging.

Community events are a great way for Condominium Corporations to bring residents together, create a sense of community pride and encourage a social and cohesive community environment! What better way to build relationships and enhance residents’ quality of life than to bring homeowners together to meet their neighbors and feel more connected and engaged with their local community.

It’s that wonderful time of year! Many of us are shopping online to get that perfect gift for our loved ones. And, for those doing last-minute shopping, we don’t want to have to worry that something will go wrong with our deliveries.

How do you like to say “hello?” No matter what expression you use, chances are you like to take the opportunity to put your best foot forward and make a good first impression.

Not all residential property managers have what they need to give you great service. Learn what it takes to be a great residential property manager.

If you’re looking for comprehensive information about the different types of association meetings, ask a seasoned board member or your property manager for information and guidance. Meanwhile, we’ve put together answers to some of the most common questions about annual and special meetings.

Watch our final episode of Ask the Expert, to learn about leveraging your buying power with Christian Mora, National Director of Procurement at FirstService Residential.

Start off our quick, 4-part webinar miniseries, Ask the Expert, with Joe Bushey, president of VIVE (Vendor Insurance Verification Experts), as he talks about the significance of vendor loss risk.

Tune in to hear a panel of board members discuss their best advice around the topic of Committee Formation.