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  • HOA secretary duties: What does a secretary of a board do?

    Every board of directors, whether for a Fortune 500 company or your community association, needs a great secretary. The secretary is responsible for maintaining those records accurately, including meeting minutes, bylaws and membership records.
  • Five ways to identify and resolve board conflict in your HOA

    You are serving on a homeowner association (HOA) or community association board and discussing hiring a new lawn care provider. Seems simple enough, right? Oh, except that there is a bitter divide between several members arguing about two competing companies.
  • How to build better HOA board relations and dynamics

    The greatest strength of your board is the diverse perspectives of all of its members. Unfortunately, sometimes this can also present the biggest challenges.
  • Five tips for HOA snow removal

    Despite what the meteorologist on your nightly news might tell you, it’s actually pretty hard to predict the weather. And that means it’s difficult to anticipate how much you’ll be spending on snow removal this year.
  • Four common high-rise association rules and policies

    High-rise living often appeals to many people for the wealth of amenities, concierge-level services and unique culture. But with this lifestyle comes challenges. Close quarters and the need for residents to exercise mutual respect can sometimes lead to friction and conflict – this is when formal policies need to come into play. These policies, rather than being hindrances, are a tool for creating harmony among residents. The challenge is getting there – many of the major issues residents face are complex and require the help of a property management company. A great company not only has experience, but also a vast knowledge of the law and a sense for what works best for residents.
  • Four things to know about HOA board member insurance

    How much do you know about community association insurance? Every community’s bylaws and declarations include requirements to provide homeowners association insurance coverage, and Board members have a fiduciary duty to protect the best interest of their HOA and owners. Additionally, associations are under pressure to find the least expensive homeowners association insurance options available. But there is a caveat – in community insurance, as in most things, buyer beware – not all policies are alike, and if you neglect certain types of coverage, you may end up paying a much higher price.
  • HOA succession planning: Establishing board member succession

    Thriving business organizations plan for succession. It’s built into their corporate strategy – team members with potential are identified early on, and then groomed for the leadership positions they’ll someday hold.
  • Avoid these 7 common board member mistakes

    Learning from other board members’ experiences is a great way to avoid making some of the more common mistakes. Here, we discuss four of the common mistakes that board members make and offer recommendations for handling the issues differently.
  • Four ways to maintain your HOA financial fitness

    Keeping your homeowner association (HOA) or community association’s finances healthy works the same way as staying physically fit: don’t overindulge and make smart choices. And the upside is that the only thing you’ll have to exercise is good judgment. Here are some tips to help you do just that.
  • High rise insurance: Seven tips to cover your property

    Life in a high-rise property has its rewards. With great amenities, good security, and even concierge services, there are many advantages that are specific to just this kind of lifestyle. Similarly, there are specific requirements when it comes to insuring it, too. High-rises often have multiple residences, each with their own policies, plus shared common spaces, which also require coverage. Here are a few areas to help you determine if you and your high-rise community is adequately covered.
  • Voting and campaigning for HOA board: Understanding the importance

    According to Community Associations Institute , more than 68 million Americans live in 338,000 managed communities. In Canada, approximately one in eight people live in a condominium or strata corporation of some kind, totaling about 1.2 million owner-occupied dwellings as reported by Statistics Canada . Collectively, these homeowners spend tens of billions of dollars to maintain their communities. Each community is governed by an elected board of volunteer homeowners selected through an HOA elections process. Proactive involvement in your community begins with voting for board membership.
  • HOA Legislation: Protecting your community

    More than 85% of officials in state legislatures are up for re-election this year. So what does that mean to you as a board member or resident in a condo or homeowners’ association (HOA)? And how does this affect HOA law? There are a variety of initiatives on the table across the nation that will significantly impact community associations. In this article, we’ll take a look at what those issues are – and most importantly, how you can impact HOA law.
  • 5 HOA fundraising ideas to boost revenue

    It’s the typical budgeting dilemma for community association boards: How do you keep assessment fees manageable and still maintain the community’s operations?
  • Best practices to improve HOA financial stability

    There’s a lot to love about living in a community with a homeowners association (HOA). The amenities. The sense of belonging. The high aesthetic standards. But none of that happens without stable finances. With that in mind, here’s the bottom line on financial best practices for your HOA.
  • Four ways to fund an HOA capital improvement project

    Living in a residential community means around-the-clock routine maintenance to preserve the community and its assets. But there comes a time when one of your assets will reach the end of its useful life and require a replacement or significant repairs.
  • How the Consumers Price Index (CPI) can impact your HOA

    If your community is professionally managed, consult your property management company for more information – a quality firm can leverage its budgeting and financial experience to provide guidance. But to get you started, we’ve compiled some information about the Consumer Price Index – what it is and what you need to consider before you get started.
  • How defining HOA leader rights and responsibilities creates happy communities

    Ready for more happiness? Last week, we described how when residents understand their rights and responsibilities, it goes a long way to creating a happy community. Well, in our never-ending quest to build and enhance community happiness, we’re back with Part 2 for homeowners association leaders. Here’s the scoop – when Board members (and property managers, if the community is professionally managed) have a thorough understanding of their rights and responsibilities, it helps to create an inviting community that is effectively managed, well-maintained and pretty darn happy.
  • Defining HOA resident rights and responsibilities for a happy community

    Is your community happy? It’s pretty easy to tell if you’re living in a community that is beautiful, harmonious, properly managed and well, happy. But what actually creates a happy HOA community? It may seem like a complicated formula, but it all boils down to this: a clear understanding by both community residents and homeowners association leadership of their rights and responsibilities – and each other’s.
  • 5 ways to improve HOA board member communication

    Great communication is more than just loose talk, especially when it comes to homeowners, HOA board members and property management companies exchanging information, thoughts and ideas. When communication is done well, challenges get faced, questions get answered and community spirit becomes stronger. So what goes into that mix for good communication?
  • HOA Policy: How HOA boards can influence public policy

    As a member of your HOA board, you know the value of your association. It serves an essential function for creating rewarding lifestyles for residents, protecting and enhancing property values, and much, much more. And yet some legislators and decision-makers aren’t as familiar with these benefits as you are. Unfortunately, sometimes these are the individuals that have a hand in creating the policies and laws that directly affect communities, associations, and residents. We’ve paired that insight with information from our own experts to arrive at five key areas of focus when it comes to how HOA Boards can influence public policy. Here they are.
  • How to use social media in your association: Building your community

    Social media can be a phenomenal marketing and communications tool for your community association! It’s a great way to inform residents, keep them connected and strengthen their loyalty. But you need to put a strategy behind your community’s social media presence.
  • How to choose a property management company

    How do you determine which property management company will provide you with the best service? Here are 10 questions that you should ask when consulting with property or homeowner association (HOA) management companies to help you make the important decision.
  • How to choose the right HOA banking program

    Board members have a fiduciary duty to protect the financial interests of both their homeowners association and fellow residents – and that includes ensuring that their HOA’s operating and reserve funds are properly managed, invested and protected.
  • Eight tips for HOA rules enforcement

    Good rules make good community members. The most important factors in association policy making, whether for a condo, co-op, townhome or master-planned community, are clarity and sensibility. The board must be clear – and united – on the policy being created and then must communicate that policy to all residents. Whether the policy is about overnight guest parking, designated smoking areas, amenity usage or approved flooring, the basic steps to creating good policy and enforcing it successfully are the same. It’s important that everyone involved, including board members, residents and the management team, understand who is responsible for the various roles that are part of policy creation, enforcement and compliance.
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