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For many communities, responsive service from a property management company is the best they can hope for when it comes to issue resolution. But what if you required more from your property management team? What if you held them to a higher standard, demanding that they address challenges early enough so that they never become full-blown issues at all?

You love your managed community or high-rise building! But obviously, living in proximity to other people can come with challenges, especially during cold and flu season. As a board member, you want to help keep your residents healthy and your community running smoothly. Read on to learn 4 ways to do that.

Your homeowner association (HOA) board has decided to hire a property management company. That’s a big step, and one not to be taken lightly. You might think because your board made this decision your community’s future is in good hands. But has your board done its research?

In many community associations, residents lack interest in getting involved. Getting residents to attend meetings, volunteer on committees or help run events can be like pulling teeth for many boards. Turn that around with these 5 simple steps.

The budget is the launchpad for all of the board’s initiatives. It is more than a series of numbers; it’s the framework for accomplishing your community’s objectives. That’s what makes it so important.

More than 1.4 million Americans have been killed by gunfire since 1968. Many of those shootings were accidental; some were suicides; some were at the hands of law enforcement officers in the line of duty. But many were not. Mass shootings, meaning that at least three people were killed by gunfire, have become an almost daily occurrence in the United States, with instances increasing each year since 2000, and many instances becoming more deadly. Thankfully, incidents of violence in community associations are rare, but unfortunately, they do occur.

We have a very long road to recovery ahead for both Texas and Florida, for those of us affected by Hurricanes Harvey and Irma. In the aftermath of the storms, there are tangible examples of our industry leadership, and in particular, why our ability to immediately leverage the depth of resources we have at our disposal is such a powerful differentiator for us. Here are a few examples of how we leveraged our resources, organization-wide, to ensure seamless service delivery for our clients.

The sharing economy continues to grow, and this, in turn, is fueling the proliferation of home-sharing websites like Airbnb, VRBO and HomeAway. In our previous article on this growing trend, we discussed how the interest in short-term rentals is impacting multi-family buildings throughout the U.S. and Canada. Now we’re back with a game plan to help your condo board or strata council protect its interests.

One of the most recent societal shifts has been a move towards a sharing economy – and if you’ve ever been driven home in an Uber car, or reserved a distinctive blue CitiBike for a few hours to pedal across town, you’ve experienced this practice first-hand. In this article, we discuss how the quick growth of the sharing economy – particularly, home sharing – is impacting buildings in large cities, and we’ll follow up next week with valuable advice on how your Board or Strata council can address this mushrooming trend.

Learn how associates and residents are making a difference in their communities, providing grocery delivery and food delivery, during the COVID-19 pandemic.

Can cutting-edge property management software increase personalized customer service? It’s not a trick question, at least when it comes to the property management industry.

FirstService Residential’s Tasso Eracles discusses Toronto’s building boom and the important role property management experts play in helping condominium developers and builders overcome challenges and compete in this dynamic marketplace.

Is your community always aware of upcoming events, scheduled construction projects and upcoming board meetings? Do they understand their responsibilities and the policies they need to comply with? Clear, effective communication from the board to the residents makes a difference in the overall well-being of any community. Poor communication, on the other hand, is a real problem that can negatively impact your community’s reputation and even your operating budget and property values.

NYC's Organic Food Waste Recycling Pilot Program includes Morningside Heights Housing Corp., a cooperative building managed by FirstService Residential’s New York office. This exciting program is designed to reduce the amount of post-consumer waste sent to landfills.

Developing a comprehensive HOA communications strategy during this pandemic will help your board members and management team inform the community in a timely manner.

Learn how associates, residents and board members are making a difference in their communities with interactive online activities, during COVID-19.

Here’s one of the great ironies of the property management industry: though it’s incredibly big, it’s still a big mystery to most people. Let’s let the numbers do the talking. In the United States, 24% of homes are part of associations, with a total value of $4.65 trillion and $65 billion collected in assessments. In Canada, the industry generates about $6 billion in annual revenue with a healthy annual growth rate of 3.4%.

The right support, the right personality and the right set of expectations from your community are critical for your community association management team to deliver exceptional results. Does yours have what it takes?

As unpredictable as earthquakes can be, your community association should be prepared in case you ever feel the unmistakable rumble of a tremor. Here’s what you need to know.

Elections are a big part of what make our community associations work. It’s what empowers members, galvanizes our community, and brings residents together for a common purpose.

Being part of a Homeowners Association is rewarding – yet it can also be challenging at times. Board members are often tasked with difficult duties ranging from proper financial stewardship to navigating community conflicts, and much more.

Over the past five years, nearly a half-million U.S. cars in this country have been able to zip right past gas stations – and it’s not because they’ve always had a full tank of gas. That’s how many plug-in electric vehicles (PEVs) have been purchased in this country since December 2010, when the first mass-market PEVs – the Nissan Leaf and Chevy Volt – made their much-heralded debut. Learn more about PEV's in order to ready your HOA.

Is installing EV charging stations the right choice for your community? If your association is considering it, consider this – you’ll not only satisfy the needs of current and future EV owners, but you’ll also enhance your property’s “green” image, which can increase property value and attract future residents. So how should your Board proceed? Start by talking to other community Board members and local community leaders to see if this issue is being addressed locally. Do your research, including consulting with a good property management company. If your community is professionally managed, your property management team can provide you with information and guide you through the process.

For a growing number of community associations across the United States and Canada, statute changes are making electronic voting a possibility for boards. If your state or province permits online voting – or will soon – does that mean that your board should make this option available to homeowners in your community?