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  • Cyber Security Part One: How Community Residents Can Protect Their Tech

    Like it or not, we have become very dependent on our technology. Whether it’s a cell phone, tablet or computer, our devices enable us to stay connected, conduct business and access information anywhere, anytime. Yet as convenient as these devices may be, cyber security is simply not a priority for the majority of tech users—despite the increased prevalence of cyber attacks. In part one of our two-part series, we look at why cyber security is so important to community associations. We also provide important steps that residents in your community can take to protect their technology so that sensitive information doesn’t fall into the wrong hands.
  • Cyber Security Part Two: Board Member Tips for Keeping Your Community Association Safe

    In part one of this two-part series, we discussed the importance of cyber security to your community association and the steps that residents can take to protect themselves and their association. In this article, we look at your board’s responsibility in preventing cyber attacks.
  • Earthquake Preparedness Tips for Your Community Association

    As unpredictable as earthquakes can be, your community association should be prepared in case you ever feel the unmistakable rumble of a tremor. Here’s what you need to know.
  • Effective tips to enhance your apartment lobby design

    As a Board member, you want your building’s lobby to be aesthetically pleasing and inviting, but also safe and functional – after all, as the hub of your building, it provides essential services and can even become a social gathering place for residents and guests. So if your building lobby isn’t as attractive or functional as it could be – and doesn’t portray the impression you’d like it to – we have some suggestions that can help.
  • Electronic Voting: Can an HOA Board Vote By Email?

    For a growing number of community associations across the United States and Canada, statute changes are making electronic voting a possibility for boards. If your state or province permits online voting – or will soon – does that mean that your board should make this option available to homeowners in your community?
  • HOA emergency preparedness plan: Keeping calm in a crisis

    No board ever wants to find itself in the midst of an emergency, but they happen. Whether you face an outbreak of illness, an earthquake, a hurricane, a fire, the impact of any devastating event can be minimized by good emergency preparedness planning.
  • 4 Tips for establishing HOA pet rules and HOA pet policy examples

    If you live in a pet-friendly community, it’s essential that your association board set boundaries to keep order within your community. Many of the issues that become problems in pet-friendly communities have very little to do with the pets – after all, they can’t clean up after themselves.
  • Fallon Describes Emergency Storm Relief on Fox Business’ Cavuto

    On October 28, the eve of Superstorm Sandy’s one-year anniversary, Fox Business News aired a powerful segment featuring Chuck Fallon, FirstService Residential CEO.
  • 5 tips for fire safety for buildings in your community

    Living in a high-rise, condominium or co-op certainly has its perks. You get the convenient location, the dramatic views, attentive concierge services and a range of amenities. However, vertical living also means added challenges when it comes to fire safety. Fortunately, there are measures that both your association board and residents can take to improve safety.
  • FirstService Residential is Growing and Hiring; Positions Include Property Managers, #2 Happiest Job

    According to Forbes.com, Property Managers are tied for the #2 spot on the list of Happiest Jobs in America. Coincidentally, thanks to our continued growth and success, FSR is currently recruiting for several Property Manager positions. If you’re a quality professional seeking an outstanding career with the industry leader, check out all of our open positions (happiness included).
  • 5 Reasons Board Members Go Back to School

    You’ve just been elected to your HOA or condo association board. Congratulations! Now you can celebrate...with some time back in the classroom.
  • What does a secretary of a board do in a community association?

    Every board of directors, whether for a Fortune 500 company or your community association, needs a great secretary. The secretary is responsible for maintaining those records accurately, including meeting minutes, bylaws and membership records.
  • Five tips for solving HOA parking problems

    Parking is one of the most common challenges for homeowners associations (HOAs). It seems, regardless of the type of community, the same parking situations happen to us all. To help keep misunderstandings and violations to a minimum, follow these five tips to manage your HOA’s parking policy.
  • Five Steps HOA Board Members Can Take To Identify and Resolve Conflict

    You are serving on a homeowner association (HOA) or community association board and discussing hiring a new lawn care provider. Seems simple enough, right? Oh, except that there is a bitter divide between several members arguing about two competing companies.
  • How to Create the Right Board Member Dynamics for your HOA

    The greatest strength of your board is the diverse perspectives of all of its members. Unfortunately, sometimes this can also present the biggest challenges.
  • Five Ways to Keep Snow from Burying Your Budget

    Despite what the meteorologist on your nightly news might tell you, it’s actually pretty hard to predict the weather. And that means it’s difficult to anticipate how much you’ll be spending on snow removal this year.
  • Four Policies Your High-Rise Association Should Formalize Right Now

    High-rise living often appeals to many people for the wealth of amenities, concierge-level services and unique culture. But with this lifestyle comes challenges. Close quarters and the need for residents to exercise mutual respect can sometimes lead to friction and conflict – this is when formal policies need to come into play. These policies, rather than being hindrances, are a tool for creating harmony among residents. The challenge is getting there – many of the major issues residents face are complex and require the help of a property management company. A great company not only has experience, but also a vast knowledge of the law and a sense for what works best for residents.
  • Four things your association may not know about insurance for HOA board members

    How much do you know about community association insurance? Every community’s bylaws and declarations include requirements to provide homeowners association insurance coverage, and Board members have a fiduciary duty to protect the best interest of their HOA and owners. Additionally, associations are under pressure to find the least expensive homeowners association insurance options available. But there is a caveat – in community insurance, as in most things, buyer beware – not all policies are alike, and if you neglect certain types of coverage, you may end up paying a much higher price.
  • Four Tips for Establishing Board Member Succession in Your Community

    Thriving business organizations plan for succession. It’s built into their corporate strategy – team members with potential are identified early on, and then groomed for the leadership positions they’ll someday hold.
  • Avoid these 7 common board member mistakes

    Learning from other board members’ experiences is a great way to avoid making some of the more common mistakes. Here, we discuss four of the common mistakes that board members make and offer recommendations for handling the issues differently.
  • Four Ways to Maintain Your HOA’s Financial Fitness

    Keeping your homeowner association (HOA) or community association’s finances healthy works the same way as staying physically fit: don’t overindulge and make smart choices. And the upside is that the only thing you’ll have to exercise is good judgment. Here are some tips to help you do just that.
  • High rise insurance: Seven tips to cover your property

    Life in a high-rise property has its rewards. With great amenities, good security, and even concierge services, there are many advantages that are specific to just this kind of lifestyle. Similarly, there are specific requirements when it comes to insuring it, too. High-rises often have multiple residences, each with their own policies, plus shared common spaces, which also require coverage. Here are a few areas to help you determine if you and your high-rise community is adequately covered.
  • HOA Elections: How To Make Your Vote Count In Your Community

    According to Community Associations Institute , more than 68 million Americans live in 338,000 managed communities. In Canada, approximately one in eight people live in a condominium or strata corporation of some kind, totaling about 1.2 million owner-occupied dwellings as reported by Statistics Canada . Collectively, these homeowners spend tens of billions of dollars to maintain their communities. Each community is governed by an elected board of volunteer homeowners selected through an HOA elections process. Proactive involvement in your community begins with voting for board membership.
  • Four ways to fund an HOA capital improvement project

    Living in a residential community means around-the-clock routine maintenance to preserve the community and its assets. But there comes a time when one of your assets will reach the end of its useful life and require a replacement or significant repairs.
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