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Five seconds. Science tells us that’s how long it takes to form an initial judgement about a person or thing. First impressions are even faster – they happen in an instant. Given this limited time to make a positive impact, the need for a great front desk team is clearer than ever.

Saltwater pools offer a variety of benefits ranging from greater comfort for swimmers -- say goodbye to burning eyes and dried out hair -- and also for the environment. This article explores why saltwater pools are gaining popularity in condominiums and communities here in the Greater Toronto area and around the world.

As a board member for your condominium corporation, you know that your community depends on volunteers to operate successfully. However, finding residents who are willing to be on your board of directors, join a committee or help at an event can be challenging.

What makes a community a great place to live? A lot goes into it, but it’s no secret that often depends on community engagement.

How do you like to say “hello?” No matter what expression you use, chances are you like to take the opportunity to put your best foot forward and make a good first impression.

Not all residential property managers have what they need to give you great service. Learn what it takes to be a great residential property manager.

If you’re looking for comprehensive information about the different types of association meetings, ask a seasoned board member or your property manager for information and guidance. Meanwhile, we’ve put together answers to some of the most common questions about annual and special meetings.

Watch our final episode of Ask the Expert, to learn about leveraging your buying power with Christian Mora, National Director of Procurement at FirstService Residential.

Start off our quick, 4-part webinar miniseries, Ask the Expert, with Joe Bushey, president of VIVE (Vendor Insurance Verification Experts), as he talks about the significance of vendor loss risk.

Tune in to hear a panel of board members discuss their best advice around the topic of Committee Formation.

Get answers to frequently asked questions submitted by board members like you!

Each of us, in our own way, are doing our part to make those in uncomfortable situations feel a little closer to home and a lot closer to love.

Managing association covenant enforcement can be difficult in any community. Restrictions for every community can be different, and it can be a challenge to keep the rules fair, reasonable and equally applied to all homeowners. Read on for some basic guidelines that will make navigating through these issues a little easier.

Missed the event? Discover our top takeaways for adding or optimizing EV Charging for your high-rise building.

Discover our top takeaways around the three fiscal duties of Care, Priority, & Responsibility for your condominium association.

Discover our top takeaways around the three fiscal duties of Care, Priority, & Responsibility for your condominium association.

Discover our top takeaways around the three fiscal duties of Care, Priority, & Responsibility for your condominium association.

Given the unprecedented practice of "social distancing," now may be the best time to find the right video conferencing platform for your association.

Shopping is the hallmark of the holiday season, but the influx of packages can make any condominium association struggle to stay organized. Discover ways to handle holiday packages with ease by asking four simple questions.

Today, high-rise living is attracting a broad range of residents, from millennials to empty nesters, all seeking convenience and luxury in an urban setting. Although they have a common drive to discover this newer metropolitan lifestyle, these very different households have a variety of needs and wants. This means that there is not a one-size-fits-all solution for defining what desirable amenities look like. In fact, properties must continuously adapt and update their offerings to stay competitive in their community.

A leak in a high-rise condominium can quickly result in expensive water damage. How can you reduce your risk and be better prepared if your building springs a leak?

John Friedrichsen, Senior Vice President & CFO of FirstService Residential parent company FirstService Corporation, is quoted in USA Today about how HOAs benefit from the value-added services provided by leading professional management companies.

National Night Out is an annual event that promotes partnerships between communities, residents and local law enforcement. Celebrations can range from individual block parties to a large community festival. Either way, it’s a great opportunity to create connections between neighbors and focus on working together to make your community a safer, better place to live. This national celebration has become an annual tradition in many communities far and wide and we want to help you put together the best National Night Out event your association has seen yet.

Whether you live in a single-family, condo, high-rise or operate a commercial building, we all should know how to prepare for the impact of severe weather.