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Is good communication important to your property management company? Use this questionaire to find out.

It’s that wonderful time of year! Many of us are shopping online to get that perfect gift for our loved ones. And, for those doing last-minute shopping, we don’t want to have to worry that something will go wrong with our deliveries.

It’s that wonderful time of year! Many of us are shopping online to get that perfect gift for our loved ones. And, for those doing last-minute shopping, we don’t want to have to worry that something will go wrong with our deliveries.

Some self-managed associations believe they can't afford to hire a professional property management company to manage and maintain their community's operations, assets, finances, common areas and other day-to-day activities. However, as you'll learn in this article, a professional property management company is one thing many communities can't afford to be without.

As community association managers begin their inspection, they note the necessary repairs for winter damage as they make their rounds through the community. The spring season is a time for renewal and a fresh look, so being able to properly landscape around the building is of utmost importance.

If you're on the board of a condo, co-op, high-rise or HOA, you know that managing your homeowner's association budget is a major priority. You've likely explored many ways to save money and get the best deals, while still maintaining a high level of service.

Without a doubt, beautiful landscaping makes life in your community more enjoyable. But did you also know that it can play a crucial role in boosting your community’s reputation in the marketplace, and consequently enhancing property values?

As a self-managed association, do you need a management partner? Before making that choice, ask these 6 questions.

Vendor relationships are a large part of serving on the board of a managed community. Every community has outside partners for services like landscaping, sanitation, cable and Internet service, pool maintenance, valet services and more. Open, effective communication with the people who service your community and residents is crucial for maintaining the lifestyle your residents expect and deserve.

Do you know how your community rates to newer communities? What can you do to change your image? Find out how you can be keep your rating up in this new article by Erin O'Reilly that was featured in Management Trends.

Replacing a trusted vendor or finding a new one can be a challenge. How can you have peace of mind that the vendors you’re considering are right for you? Follow the tips below to help screen potential vendors and get the best fit for your association.

Following the temporary closure of fitness centers, interior lounges and other amenity spaces, boards and building owners may want to consider offering alternative programming for residents.

Here are some email communication best practices for your building to use when sending out communications regarding the current pandemic.

How can you ensure that shareholders/unit owners comply with the established rules without your board becoming the "building bad guys"?

Hoarding is a disorder than can be dangerous to everyone in your NYC condo or co-op building. Learn how to handle hoarders in your building today.

It goes without saying that how we communicate has drastically switched from in-person contact to user-friendly digital platforms since the COVID-19 pandemic began to spread.

With many meetings moving to telecommunications platforms like Zoom or GoToMeeting, it’s more important than ever to have a fine-tuned system for keeping your meetings organized and on track. There are steps you can take to ensure your upcoming meetings, whether they’re online or in person are effective and concise.

As board communications become increasingly reliant on web-based technologies, it’s more important than ever to take proactive steps to safeguard the way you share and save sensitive information.

In an effort to help our clients and their families stay safe during these difficult times, FirstService Residential’s in-house technology experts recently assembled a list of best practices and technology tips for working at home, improving password security, identifying potential scams and selecting personalized internet packages.

As building managers begin property inspection, they note the necessary repairs for winter damage as they make their rounds through the community. The spring season is a time for renewal and a fresh look, so being able to properly landscape around the building is of utmost importance.

Five seconds. Science tells us that’s how long it takes to form an initial judgement about a person or thing. First impressions are even faster – they happen in an instant. Given this limited time to make a positive impact, the need for a great front desk team is clearer than ever.

How do you like to say “hello?” No matter what expression you use, chances are you like to take the opportunity to put your best foot forward and make a good first impression.

Not all residential property managers have what they need to give you great service. Learn what it takes to be a great residential property manager.

If you’re looking for comprehensive information about the different types of association meetings, ask a seasoned board member or your property manager for information and guidance. Meanwhile, we’ve put together answers to some of the most common questions about annual and special meetings.