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Enforcing HOA policies is nobody’s cup of tea, but having good policy enforcement in place helps improve the resident experience and elevates your reputation. Follow these 4 principles for healthy policy enforcement:

Are you getting the best returns on your reserve funds? Most Arizona board members aren't sure. Find out six ways to improve your association's reserve fund returns, like creating an HOA investment policy.

If you’re a board member of a Phoenix HOA, or any Arizona community for that matter, you’re used to facing challenges. But oftentimes, these challenges can become overwhelming. That’s why many master-planned and condo communities look to professional community management companies for help.

Not sure which components you should fix and which you should replace entirely? You're not alone. Get the answers to some of your top questions about maintenance, capital improvements, and useful life.

Does your association manager have the right tools, resources and support to take your association to the next level?

How do you manage collections and HOA funds after a crisis? Get 3 tips to help you plan for the future

Your reserve fund is an important way for your homeowners association (HOA) to plan and budget for the future. It gives you the financial ability to maintain the quality of your community by funding necessary—and expensive—projects. Rather than covering day-to-day maintenance expenses, a reserve fund is intended to be used for major expenses like roofing, paving and capital improvements (for example, new construction or remodeling).

As a self-managed association, do you need a management partner? Before making that choice, ask these 6 questions.

There are often valid reasons to raise assessments, but in some cases, you may want to take a different route. Here are three cost-saving strategies.

Have you considered the importance of effective board communication in your recipe for success? Follow these HOA communication tools and tips for a path to effective communication.

How does your Arizona association handle maintenance? Discover your association's unique maintenance style.

You may take on several responsibilities as an HOA board member, but Human Resources (HR) should not be one of them. In order to avoid employer liability, your board should leave HR responsibilities to a professional community management company.

Have you ever been in a situation where you didn't know who to call when an issue in your HOA came up because you live in a sub-association of a master-planned community that has two different community management companies? This is a consistent challenge for many homeowners living in multiple managed communities.

Like changing the oil in your car, regular maintenance on a building helps keeps everything working properly and safely. For stratas, some tasks are not optional, they are mandatory.

Security risks increase exponentially during the holiday seasons for high-rise buildings. Many residents travel for the holidays, move to warmer weather during the winter months, or have an influx of guests and family members in and out. These factors make it easy for intruders to make it into the building, especially if there are no procedures in place to track the many people and deliveries in and out of the building.

A strata management company never wants to find itself in the midst of an emergency, but it can happen anytime and anywhere. Whether you face an outbreak of illness, earthquake, or a flood, the impact of any devastating event can be minimized if your council has prepared for it. No doubt, your council meetings are already chock full of agenda items, but it’s important to make emergency preparedness planning a priority.

Up to 60 percent of strata home owners in the Greater Vancouver Regional District lack insurance. A good policy will protect your biggest asset and help you keep your head above water.

If your community is managed by a strata management company, you probably have an after-hours number you can call for urgent issues. But what if you simply want to take care of day-to-day strata business? “People don’t operate in normal business hours anymore,” says Rolando Hernandez, national customer care director at FirstService Residential. “Residents and council members need to be able to take care of strata business how and when it’s convenient for them.”

We will all need a measure of patience as we navigate changes related to the pandemic. Communications may move at a pace that’s different than we’re used to. As always, the best policy is to assume positive intentions from others, listen carefully and respond professionally.

Lights, candles and wreaths, oh my! The most decorated season of the year is arriving, with celebrations from many cultures and faiths coinciding in the next few months. For condo communities, the desire to deck the halls can clash with the rules of the corporation. Follow these tips to maintain a festive community without décor running amok.

As strata managers begin their inspection, they note the necessary repairs for winter damage as they make their rounds through the community.

You want your strata to be successful. All council members do. You know that means watching the finances carefully and maintaining the property. But do you think about effective strata council communication as an ingredient in your recipe for success? It is!