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Great communication is more than just loose talk, especially when it comes to homeowners, HOA board members and property management companies exchanging information, thoughts and ideas. When communication is done well, challenges get faced, questions get answered and community spirit becomes stronger. So what goes into that mix for good communication?

As a member of your HOA board, you know the value of your association. It serves an essential function for creating rewarding lifestyles for residents, protecting and enhancing property values, and much, much more. And yet some legislators and decision-makers aren’t as familiar with these benefits as you are. Unfortunately, sometimes these are the individuals that have a hand in creating the policies and laws that directly affect communities, associations, and residents. We’ve paired that insight with information from our own experts to arrive at five key areas of focus when it comes to how HOA Boards can influence public policy. Here they are.

Social media can be a phenomenal marketing and communications tool for your community association! It’s a great way to inform residents, keep them connected and strengthen their loyalty. But you need to put a strategy behind your community’s social media presence.

Millennials are the fastest growing group of home buyers in the US. Learn why you need to get this important demographic involved in your association today.

How do you determine which property management company will provide you with the best service? Here are 10 questions that you should ask when consulting with property or homeowner association (HOA) management companies to help you make the important decision.

Now more than ever, communities are searching for ways to increase resident engagement and create a social atmosphere. One way managers capitalize on their available community amenities is through lifestyle programming.

Good rules make good community members. The most important factors in association policy making, whether for a condo, co-op, townhome or master-planned community, are clarity and sensibility. The board must be clear – and united – on the policy being created and then must communicate that policy to all residents. Whether the policy is about overnight guest parking, designated smoking areas, amenity usage or approved flooring, the basic steps to creating good policy and enforcing it successfully are the same. It’s important that everyone involved, including board members, residents and the management team, understand who is responsible for the various roles that are part of policy creation, enforcement and compliance.

As anyone on a condo, co-op or homeowner association (HOA) board knows too well, board meetings can be extremely delicate situations. Board members don't always agree with each other, discussion about a single, minor issue can eat up entire meetings, and those who speak the loudest aren't always looking at the issues with the best perspective. Some days, it may feel nearly impossible to get anything done.

Annual meetings don't have to be boring! Learn how your community association board can entice your homeowners into attending with easy tips.

Could the upstairs neighbors possibly be any louder? It sounds like a war is going on up there with all the furniture moving. And when they walk around, it sounds like they’re stomping around in cement shoes. Enough is enough!

The Pokémon Go app has reached a level of popularity that is rarely seen. On the one hand, it has encouraged people to socialize and discover historical facts about their local area. On the other hand, it has presented issues for some homeowners. Here’s what your community needs to know about minimizing any negative impact from this game.

Want your events to bring residents closer? Everyone loves a well-planned event, and the residents in your community association are no exception. Follow these tips for creating memorable events in your community association.

Summer’s longer days mean more time to enjoy warm weather and sunshine, but they also mean higher energy bills. There is a bright side, however: by implementing an energy management program within your community, you can help keep costs down without sacrificing comfort.

Dan Wurtzel, president of property management at our New York office, was tapped as a thought leader in an article about seasoned board members in the Cooperator. Dan discusses how uncertainty about building knowledge and the position’s requirements can be detrimental to productivity, as well as some of the services the company provides to help both new and experienced board members become more effective in their roles.

Youhave just been appointed to your homeowner and community association board. Now it’s time to brush up on your vocabulary with terms that are going to be a part of your new life as a board member.

Regardless of the size of your community, or where it’s located, there is always one thing that every community association board and committee needs: resident volunteers. Unfortunately, however, volunteers are often a scarce resource.

Whether you are a board member who wants to ensure your board is doing everything it can to succeed or a resident who wants to get involved in the governing of your community, we have identified the best practices that can help you get the answers you need.

During these unprecedented times, residents are spending the majority of their time at home to prevent the spread of COVID-19 and protect themselves and their loved ones from infection. One of their primary contact points with the outside world is in your HOA or condo common areas, where they can be at risk of contact with lingering coronavirus or even spread existing virus to other areas of the property. Read on for a comprehensive list of places to clean and how to clean them.

Holidays can be a lot of fun when you live in a planned community, condo or co-op. But when you are on your association’s board of directors, they can also be a lot of work. You have to make sure all the prep work is done, decorations are up, vacations are covered and parties are planned. Can a group of volunteers—as dedicated as you may be—possibly get it all done? And do you dare wish to do it with minimal stress, too?

Whether your HOA is self-managed or professionally managed, getting started on your fall and winter prep will help keep your operations running smoothly as the seasons and temperatures change – and that will keep your residents happy as well.

Learn how associates, residents and board members are making a difference in their communities, one face mask at a time, during the COVID-19 pandemic.

Whether your community is self-managed or professionally managed, maintenance is a big part of the day-to-day responsibilities. It’s a responsibility that can quickly become overwhelming, especially when you walk in on a Monday morning to a list of what went wrong over the weekend.

No one wants to find mold in their home or any association building. Unfortunately, mold is ubiquitous – it’s in the air and in the water, and when given the chance, it spreads like crazy. Learn steps to prevent mold or to have it assessed and properly treated, preserving your buildings and the health of your residents.

While association meetings usually run smoothly, Board members with differing opinions and agendas can create tension and stress. The good news is that by following standard procedure protocols, Board meetings can be run without a hitch. In this article from chicagocooperator.com, FirstService Residential VP Patricia Bialek of Illinois summarizes "Roberts Rules of Order" and explains how Board presidents can use them to keep meetings under control.