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Vendor relationships are a large part of serving on the board of a managed community. Every community has outside partners for services like landscaping, sanitation, cable and Internet service, pool maintenance, valet services and more. Open, effective communication with the people who service your community and residents is crucial for maintaining the lifestyle your residents expect and deserve.

Do you know how your community rates to newer communities? What can you do to change your image? Find out how you can be keep your rating up in this new article by Erin O'Reilly that was featured in Management Trends.

Replacing a trusted vendor or finding a new one can be a challenge. How can you have peace of mind that the vendors you’re considering are right for you? Follow the tips below to help screen potential vendors and get the best fit for your association.

Do you know what questions to ask a prospective property management company? Check out our list to make sure you have all the right information before making a choice.

Here are some email communication best practices for your building to use when sending out communications regarding the current pandemic.

It goes without saying that how we communicate has drastically switched from in-person contact to user-friendly digital platforms since the COVID-19 pandemic began to spread.

As board communications become increasingly reliant on web-based technologies, it’s more important than ever to take proactive steps to safeguard the way you share and save sensitive information.

In an effort to help our clients and their families stay safe during these difficult times, FirstService Residential’s in-house technology experts recently assembled a list of best practices and technology tips for working at home, improving password security, identifying potential scams and selecting personalized internet packages.

Halloween is right around the corner and before it arrives there are many precautions we must take to ensure our kids and community are safe. As we prepare to celebrate let’s go over a checklist of safety measures we can take to make sure the little ghosts and goblins throughout our community are safe.

As a board member for your condominium corporation, you know that your community depends on volunteers to operate successfully. However, finding residents who are willing to be on your board of directors, join a committee or help at an event can be challenging.

Community events are a great way for Condominium Corporations to bring residents together, create a sense of community pride and encourage a social and cohesive community environment! What better way to build relationships and enhance residents’ quality of life than to bring homeowners together to meet their neighbors and feel more connected and engaged with their local community.

Not all residential property managers have what they need to give you great service. Learn what it takes to be a great residential property manager.

Watch our final episode of Ask the Expert, to learn about leveraging your buying power with Christian Mora, National Director of Procurement at FirstService Residential.

Start off our quick, 4-part webinar miniseries, Ask the Expert, with Joe Bushey, president of VIVE (Vendor Insurance Verification Experts), as he talks about the significance of vendor loss risk.

Tune in to hear a panel of board members discuss their best advice around the topic of Committee Formation.

Get answers to frequently asked questions submitted by board members like you!

Managing association covenant enforcement can be difficult in any community. Restrictions for every community can be different, and it can be a challenge to keep the rules fair, reasonable and equally applied to all homeowners. Read on for some basic guidelines that will make navigating through these issues a little easier.

Shopping is the hallmark of the holiday season, but the influx of packages can make any condominium association struggle to stay organized. Discover ways to handle holiday packages with ease by asking four simple questions.

You want to celebrate the season with family and friends, but with the holiday merely weeks away, landing a role opposite of George Clooney sounds easier than planning a holiday bash. Does it not? Well fear not! These primo party planning tips will have you singing carols over eggnog in next to no time (and for little money), all compliments of our professional party planner.

How do you determine which property management company will provide you with the best service? Here are 10 questions that you should ask when consulting with property or homeowner association (HOA) management companies to help you make the important decision.

A leak in a high-rise condominium can quickly result in expensive water damage. How can you reduce your risk and be better prepared if your building springs a leak?

How to establish decorating policies without being a grinch. Keep spirits bright this season for the whole community!

John Friedrichsen, Senior Vice President & CFO of FirstService Residential parent company FirstService Corporation, is quoted in USA Today about how HOAs benefit from the value-added services provided by leading professional management companies.

National Night Out is an annual event that promotes partnerships between communities, residents and local law enforcement. Celebrations can range from individual block parties to a large community festival. Either way, it’s a great opportunity to create connections between neighbors and focus on working together to make your community a safer, better place to live. This national celebration has become an annual tradition in many communities far and wide and we want to help you put together the best National Night Out event your association has seen yet.