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Enforcing HOA policies is nobody’s cup of tea, but having good policy enforcement in place helps improve the resident experience and elevates your reputation. Follow these 4 principles for healthy policy enforcement:

Vendor relationships are a large part of serving on the board of a managed community. Every community has outside partners for services like landscaping, sanitation, cable and Internet service, pool maintenance, valet services and more. Open, effective communication with the people who service your community and residents is crucial for maintaining the lifestyle your residents expect and deserve.

Replacing a trusted vendor or finding a new one can be a challenge. How can you have peace of mind that the vendors you’re considering are right for you? Follow the tips below to help screen potential vendors and get the best fit for your association.

Do you know what questions to ask a prospective property management company? Check out our list to make sure you have all the right information before making a choice.

Here are some email communication best practices for your building to use when sending out communications regarding the current pandemic.

A new law will require residential and commercial buildings to prove their energy efficiency

Buildings are New York City's biggest polluters, which is why the Climate Mobilization Act will require most co-op and condo boards to reduce their buildings’ carbon emissions sharply in coming years.

The Climate Mobilization Act, requires buildings 25,000 square feet and larger to reduce greenhouse gas emissions by certain target percentages in 2024, 2030, and beyond.

It goes without saying that how we communicate has drastically switched from in-person contact to user-friendly digital platforms since the COVID-19 pandemic began to spread.

NYC's latest Local Law #147/2017 requires all owners of class A multiple dwellings, including all coops and condos, to adopt a “smoking policy” no later than August 28, 2018. The purpose of implementing such a policy is to outline the requirements of this law so board members may consider how their coop or condo will comply.

As board communications become increasingly reliant on web-based technologies, it’s more important than ever to take proactive steps to safeguard the way you share and save sensitive information.

In an effort to help our clients and their families stay safe during these difficult times, FirstService Residential’s in-house technology experts recently assembled a list of best practices and technology tips for working at home, improving password security, identifying potential scams and selecting personalized internet packages.

Not all residential property managers have what they need to give you great service. Learn what it takes to be a great residential property manager.

Watch our final episode of Ask the Expert, to learn about leveraging your buying power with Christian Mora, National Director of Procurement at FirstService Residential.

Start off our quick, 4-part webinar miniseries, Ask the Expert, with Joe Bushey, president of VIVE (Vendor Insurance Verification Experts), as he talks about the significance of vendor loss risk.

Tune in to hear a panel of board members discuss their best advice around the topic of Committee Formation.

Get answers to frequently asked questions submitted by board members like you!

Managing association covenant enforcement can be difficult in any community. Restrictions for every community can be different, and it can be a challenge to keep the rules fair, reasonable and equally applied to all homeowners. Read on for some basic guidelines that will make navigating through these issues a little easier.

In Texas, where temperatures can reach triple digits and humidity isn’t far behind, a refreshing dip in a pool can be a welcome relief. That’s why so many HOAs offer swimming pools as an amenity. Here are 10 guidelines to help you manage your association pool.

Everything is bigger in Texas & sometimes even hurricanes. And during hurricane season, being a board member for a residential community in the Houston area can bring some big challenges, too. To help get you and your community ready and reduce the effects if a hurricane does strike, we've put together six important tips.

A leak in a high-rise condominium can quickly result in expensive water damage. How can you reduce your risk and be better prepared if your building springs a leak?

Summer time – the perfect season to hit the road, relax, spend time with family and friends, or embark on a new adventure. While you hope your residents have fun on their summer vacations, you also want to make sure that their homes stay safe and they fulfill their responsibilities to the association while away. Whether you live in a condominium, master-planned or single-family community, you want to make sure that your residents prepare their homes in a way that helps protect themselves and the community.

Summertime: It’s the perfect season to hit the road, relax, spend time with family and friends or embark on a new adventure. Although you hope that residents in your community have fun on their summer vacations, you also want to make sure that their homes stay safe and that they continue to fulfill their responsibilities to the association. Whether yours is a condominium, master-planned or single-family community, follow these tips to help your residents prepare their homes in a way that protects it and the community while they are away.

John Friedrichsen, Senior Vice President & CFO of FirstService Residential parent company FirstService Corporation, is quoted in USA Today about how HOAs benefit from the value-added services provided by leading professional management companies.