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Your front desk staff is the “face” of your building – the first point of contact for homeowners and guests. As a result, each members plays a crucial role in creating your building’s image, as well as shaping the perceptions and experiences of everyone who enters. Consequently, when a resident or visitor walks through the front door – whether it’s their first time or hundredth – the reception and greeting they receive and the way they are treated can significantly impact their entire experience.

Managing your pool properly is important! Learn more about maintenance, safety issues and compliance matters that go into correctly operating a community pool.

Choosing the right community association management company is one of the most important decisions a board will make. Know what you should expect from a qualified service provider!

A good spring-cleaning can do wonders for your community association. Here are some tips to get your started.

Insurance is one of the most important line items on your association's budget, but it is oftentimes the most expensive. Do you know how to select the right agent?

In your community association, it's important to identify people who have leadership potential and train them for the eventuality of being in charge.

Maintaining good records is critical to the most important functions of your community association. Following a good organizational system will streamline your operations and increase efficiency.

You've been elected as the President of the Board for your community association. You're signing up for a very important job! Here are some necessary skills!

Volunteering on the board of a community association is not for the faint of heart and can be a full-time job! Communities come in different shapes and sizes, but serving on a board of directors is similar across the board.

Even in the sunny warmth of Florida, water in a swimming pool isn't usually warm enough. Solution? A pool heater. There are several options, each with pros and cons, according to Chris Normandeau, director of FS Energy.

Your fiduciary responsibility is the most important commitment to fellow homeowners. Learn cost containment strategies that can save your association money.

It's hurricane season again. As soon as June 1st rolls around, we are assaulted with hurricane preparedness pamphlets and emergency information at every turn.

Every community can expect to experience negligent or careless guests who will either cause a ruckus, or worse, damage association property. When that happens, deciding who should be held responsible for their actions can create a delicate – and potentially volatile – situation. Oftentimes, Boards may go after the owner, but they shouldn’t forge full-steam ahead without some sort of ammunition.

Does it sometimes sound like your upstairs neighbors are bowling in their living room? Noises from above can be disruptive, but they might not be entirely your neighbor's fault.

Your board's strength lies in the diversity of its members and their different points of view, but this can also present challenges. Learn how to establish clear Florida board meeting rules!

A board secretary has many responsibilities. Read more on the essential duties that comprise a secretary's scope of obligations.

Know what questions to ask a prospective property management company in Florida? Check out our list to ensure you have all the right information before making a choice.

Estoppel certificates are a critical part of any real estate transaction and can be confusing. What's included, how are they created, what does it all mean? Learn more here.

A great board treasurer has skills and characteristics to tackle the responsibilities of planning and strategizing the financial livelihood of a community. The right treasurer can make a big difference!

Board members benefit from taking continued education courses. Take a moment to read about the particular advantages that can be obtained.

As a Floridian, you're pretty familiar with flood insurance, but you may not be aware of the recent changes in the law. Learn more here!

How can you ensure that your association’s parking rules are fair and easy to understand and follow? Here are 6 essential questions to ask before you create or enforce parking policies.

Get helpful tips that your HOA or condo association can do to reduce energy consumption and lower your community’s electric bills. Learn more!

The holidays are a time of joy, cheer, softly twinkling lights and tasteful wreaths, but holiday decorations mean different things to different people. Learn four ways to manage this!