Media Coverage

  • Building Walkthroughs: What Boards & Building Owners Should Expect

    Mar 13, 2023
    Have you ever wondered how often a property manager should walk or inspect your building, or perhaps their role in co-op/condo annual meetings?

    Michael Wolfe, president of property management at FirstService Residential, shares his insights on what boards and owners should expect in an article by Brick Underground.

    More recently, Amanda Mercado, a senior property manager at FirstService Residential, walked The Balfour in Forest Hills, Queens, where she and the superintendent discussed how they work in collaboration to keep the building in top-shape and maintain a positive lifestyle experience for every resident.
     
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  • President Dan Wurtzel featured in The New York Times’ “Ask Real Estate” Column

    Mar 11, 2023
    Around New York City, there are buildings that continue to limit or restrict a delivery worker’s access to resident front doors. Dan Wurtzel, president of FirstService Residential New York, offers his insights on persistent door-to-door delivery restrictions in The New York Times.
     

    "Most buildings revoked the service during the pandemic to limit outside visitors. But by now, the majority have restored it. The ones that haven’t often cite security concerns or staffing issues. Some residents balk at the idea that delivery people could wander the halls unattended."

    — Dan Wurtzel | President, FirstService Residential New York


     
     
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  • Michael Wolfe Discusses Window Maintenance & Replacement in The Cooperator New York Newspaper

    Mar 02, 2023
    Windows are often the most expensive facade component to repair or replace in a multifamily building. Michael Wolfe, president of property management, discusses the expected lifespan of typical window systems, project costs, and navigating shareholder/owner expectations.
     

    "Many buildings keep their windows for 30 to 50 years. It’s a massive undertaking to replace all of a building’s windows – not like Local Law 11, which you must do every five years."

    — Michael Wolfe | President, Property Management, FirstService Residential New York


     
     
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  • FirstService Energy President Kelly Dougherty Discusses Valuable Energy Programs & Resources

    Mar 01, 2023
    In 2023, FirstService Energy delivered roughly $600,000 in annual energy cost savings to buildings managed by FirstService Residential through a local Community Distributed Energy Program. Kelly Dougherty, FirstService Energy president, discussed how the program works and what interested boards and owners can do to yield similar savings.
     

    "Anyone with an eclectic or utility bill can subscribe to the project. Those individual subscribers get a discount on their utility bill for being a part of the project."

    — Kelly Dougherty | President, FirstService Energy


     
     
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  • Spring 2023 Leasing Trends: National Apartment Association Interviews Calynne Oyolokor

    Feb 28, 2023
    While inflation and rent growth have cooled slightly, the demand for quality rentals is still near its peak. Calynne Oyolokor, Senior Vice President of FirstService Residential’s Multifamily Rental Division, shares persistent and emerging tenant trends in an article by the National Apartment Association. 
     
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  • REBNY Selects Athenes Bauza, Business Development Director, to Join Leadership Fellows Program

    Jan 24, 2023
    We are pleased to share that Athenes Bauza, Business Development Director for the Multifamily Rental division, has been selected to participate in the Real Estate Board of New York's (REBNY) 2023 Fellowship Program. The elite program taps 20 rising leaders for a high-impact, project-based curriculum aimed at developing the skills needed to solve complex challenges in New York’s real estate and development sector.

    Get the full story from Commercial Observer.


     
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  • Multifamily Amenity Trends: Multifamily Dive Interviews Marc Kotler, New Development Group President

    Jan 20, 2023
    As Gen Z renters enter the market, multifamily owners and developers are adapting to their preferences – particularly the provision of amenities and social spaces. Marc Kotler, president of FirstService Residential’s New Development Group, discussed these emerging trends in a recent article by Multifamily Dive.
     
     
     
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  • Michael Wolfe, President of Property Management, Discusses New York City’s Updated Trash Policy

    Jan 19, 2023
    New York City’s “Rat Reduction Act” aims to curb the presence of vermin by amending when multifamily buildings are permitted to place garbage bags on city streets, required containers, and pick-up schedules. This has forced some building to consider overtime compensation for building staff. 
     

    "Let’s talk about a 100-unit building in Manhattan or the boroughs. They have a super, or maybe a door person and a porter or two. In that case, the porter and super work normal business hours. Who is putting the trash out at 6 or 8 PM? One option will be to pay overtime to a porter to extend his or her day. Another option is to have the doorman (if you have one) lock up the front door while they put out the trash. They won’t be happy about it."

    — Michael Wolfe | President, Property Management, FirstService Residential New York


     
     
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  • FirstService Residential Announces Two Division Presidents - Marc Koter and Christina Forbes

    Dec 01, 2022
    FirstService Residential, New York’s leading residential property management company, has promoted two executives in its Manhattan office: Marc Kotler to President of the New Development Group and Christina Forbes to President of the Manhattan Condo/Co-Op Division. The leadership promotions reflect the company’s significant expansion of business including the addition of more than 3,300 units to its management portfolio since January 2022.

    Kotler joined FirstService Residential in 2004 as a senior property manager and was promoted to vice president after one year, forming the New Development Group in 2005. He has successfully built the group into the industry’s leading consultant and manager for multifamily developers and institutional investors, with a portfolio of services that includes ground-up pre-development consulting, commercial-to-residential conversions, feasibility studies, initial building opening, and sponsor-to-residential board control in condominium properties. As division president, Kotler will continue to lead his team of consultants and managers as the business diversifies.



    As president of the Manhattan Condo/Co-Op Division, Christina Forbes will oversee a division comprising more than 300 condominiums, cooperatives, and condops, and a team of more than 100 property management professionals. With more than 25 years of experience managing multifamily buildings, Forbes is recognized as an industry expert, especially for boards looking to reduce operating costs, improve resident lifestyle, and replace antiquated systems with automated, web-based processes.




     
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  • Jaime Sanmiguel is Featured in Multifamily Executive's Holiday 2022 Newsletter

    Nov 30, 2022
    Jaime Sanmiguel, managing director of FirstService Residential's Multifamily Rental Division, is featured in this week's edition of Multifamily Executive, where he discusses how his managers help residents balance safety and holiday cheer when decorating for the winter season. 

    “Residents will often want to decorate their doors or entryways leading to their apartments. Many boards and building owners are happy to accommodate this, if the decorations do not interfere with closing and opening the door, maintain hallway egress, and do not contain anything offensive or inflammatory.”

    — Jaime Sanmiguel | Managing Director, Multifamily Rental Division 

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