Here’s where you’ll find recent articles about FirstService Residential, as well as our impact on the areas we serve.

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Community Conflict Resolution: Mediation and Arbitration

Posted on Friday March 25, 2016

While it’s always best that all parties in an HOA, community association, condo association or other deed-restricted community agree and cooperate, it’s a fact of life that conflicts or disputes may arise.  In many cases, the parties can settle their differences amicably and directly through frank and open discussion or negotiation. In other instances you may need mediation or arbitration to find a resolution.

Want to Start a Neighborhood Watch Program? Here are Some Important Considerations

Posted on Monday March 21, 2016

Neighborhood Watch programs can provide significant benefits to communities – after all, they boost community awareness, communication and involvement, while reducing opportunities for neighborhood crimes to occur.  But if you’re interested in getting started, there are many important factors to consider.  Here’s an overview.

Top Qualities of an Effective HOA or Community Association Committee Member

Posted on Thursday March 17, 2016

Have you ever considered joining an HOA, condo, cooperative or community association committee?  If so, you may want to delve deeper into the possibilities – after all, being part of a committee can be a valuable experience in many ways. You can share your expertise, learn about an issue affecting your building or community and gain governance experience – a boon if you’d like to become a community leader.  In addition, you can work collaboratively with a team, conduct research, meet with subject matter experts, get to know your neighbors and make a difference for your fellow homeowners.

How the Consumer Price Index (CPI) Impacts HOA Assessments

Posted on Wednesday March 09, 2016

Nobody likes to see prices go up for things they want or need, whether it’s a plane ticket, a quart of milk or even a college degree.  But as we all know, rising inflation often leads to rising costs – and that can impact the budget assessments set each year by homeowners associations (HOAs) or community associations. If your community is professionally managed, consult with your property management company for more information – a quality firm will be able to leverage its budgeting and financial experience to provide guidance.  But to get you started, we’ve compiled some information about the Consumer Price Index – what it is and what you need to consider before you get started.

Transitioning to a New Property Management Company – What Your Association Can Expect

Posted on Friday March 04, 2016

So your association has decided to switch to a new property management company or managing agent – perhaps your relationship has gone south or you were seeking a company or team better suited to providing the service, value, products, and/or experience your building or community needs. You may be wondering what happens when you transition from old to new management. We want to help. While each association and property management company has its own unique needs and operating procedures, here’s a basic overview of what you can expect.

Why Your Condo or High-Rise Needs a Great Front Desk Team

Posted on Thursday March 03, 2016

Your front desk staff is the “face” of your building – the first point of contact for homeowners and guests.  As a result, each members plays a crucial role in creating your building’s image, as well as shaping the perceptions and experiences of everyone who enters.  Consequently, when a resident or visitor walks through the front door – whether it’s their first time or hundredth – the reception and greeting they receive and the way they are treated can significantly impact their entire experience.

Online Resources to Get to Know Your Community and Neighbors

Posted on Monday February 29, 2016

The Internet is exploding with social networking sites and websites designed to educate and connect people, whether they’re across the street or across the globe. Strong networks create safer communities and more rewarding living experiences, but with our busy schedules and time constraints, it’s not always easy to become acclimated and involved. Fortunately, there are websites and online tools expressly designed for this purpose – facilitating everything from helping you obtain community information, discover local businesses, organizations and service providers, build connections and friendships with neighbors, become active in your local community and much more.  We’ve provided an overview to get you started.

Part 2: Electric Cars and Installing Charging Stations in Your Community

Posted on Wednesday February 24, 2016

Is installing EV charging stations the right choice for your community?  If your association is considering it, consider this – you’ll not only satisfy the needs of current and future EV owners, but you’ll also enhance your property’s “green” image, which can increase property value and attract future residents.

So how should your Board proceed?  Start by talking to other community Board members and local community leaders to see if this issue is being addressed locally.  Do your research, including consulting with a good property management company.  If your community is professionally managed, your property management team can provide you with information and guide you through the process.

Part 1: Electric Cars and Charging Stations – Is Your HOA Ready?

Posted on Friday February 19, 2016

Over the past five years, nearly a half-million U.S. cars in this country have been able to zip right past gas stations – and it’s not because they’ve always had a full tank of gas. That’s how many plug-in electric vehicles (PEVs) have been purchased in this country since December 2010, when the first mass-market PEVs – the Nissan Leaf and Chevy Volt – made their much-heralded debut. Learn more about PEV's in order to ready your HOA.

What to Know in the Unlikely Event of a Mass Shooting in Your Building

Posted on Friday February 19, 2016

Public Mass shootings have unfortunately become common place in America and around the world. From schools and movie theaters, to businesses and homes, shootings have occurred in a mix of environments. But what should you do if you unexpectedly find yourself in the middle of this kind of emergency at your residential building?


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