We support the professional and career development of our team members through FirstClass, the industry’s most advanced internal training program. Team members attend online courses and instructor-led webinars that help them expand their skills and knowledge, improve their service delivery and achieve their personal career goals. Courses are available in a variety of subject areas, including:

  • Leadership Training

  • Customer Service Skills

  • Communication Techniques

  • Logical Problem Solving

  • Office Productivity

  • Effective Time Management

  • Understanding Financial Statements

  • Group Decision Making