Episode 18: The Most Common Mistake Councils Make Regarding Human Rights
About the Episode:
In this episode, Brent and James discuss how Human Rights intersects with the Strata Property Act with Lisa Mackie, partner and strata lawyer with Alexander Holburn.
Get the Guides:
3 Keys to Decision Making for Strata CouncilsMaintenance Planner Checklist
8 Steps for Going out to Bid
About the Guest:
Lisa Mackie
Partner, Alexander Holburn Beaudin + Lang LLP
Lisa Mackie is the leader of the Strata Property Practice Group and a member of the firm’s Insurance and Real Estate Practices. Her primary areas of practice are Strata Property Law and Residential Tenancy Law.
At Alexander Holburn, Lisa was the 2019/ 2020 chair of the Women’s Forum, a group dedicated to promoting business development and networking opportunities among our female lawyers, paralegals and female clients. Prior to joining Alexander Holburn, Lisa worked in the law reform field as a legal researcher with the British Columbia Law Institute and the Canadian Centre for Elder Law Studies.
About the Hosts:
Brent Anderson
Business Development Director, FirstService Residential British Columbia
As Business Development Director, Brent is responsible for the continued growth and strategy of FirstService Residential’s Market throughout British Columbia.
Brent’s professional career in sales began selling souvenirs at Canucks games back at the PNE Coliseum. For the past 15 years, has been closely working with strata managers as a salesperson for various trades, including painting, high-rise window cleaning, and HVAC services.
The sales world is full of cookie-cutter reps who lead with their ego and put their needs ahead of the customers. Not Brent; he is passionate about the needs and goals of his clients and specializes in bringing them peace of mind.
Brent lives in South Surrey with his wife and their Jack Russell Terrier. He is an avid hiker and budding kayak enthusiast.
James Milne
Business Development Director, FirstService Residential British Columbia
As Business Development Director, James is responsible for the continued growth and strategy of FirstService Residential’s Market throughout British Columbia.
James takes a consultative approach to his role, recognizing that having the right fit between a community and its management is crucial to long-term success. Prior to joining FirstService, James worked in luxury hotel management and business-to-business sales.
James has more than 20 years of experience in customer-facing roles and a true passion for customer service. He is a licensed strata manager and has a degree in Business Management.
When not working, James is also an avid mountain biker and serves as the President of one of BC’s largest non-profit mountain bike clubs.
About Stratagize Podcast
Over 1.5 million people live in strata housing in the Province of British Columbia.
Let's face it, you'd rather watch reruns of the nightly news than read the Strata Property Act (And we can't blame you) Still, most people are at a loss when it comes to understanding such an important framework for how many of us live our lives in proximity with one another.
Stratagize with Brent Anderson & James Milne features conversations with industry leaders and experts who share their knowledge to demystify an industry that impacts the lives of more than 1 out of 3 British Columbians.
Whether you are a council member, owner, investor, or renter, if you're looking for content that will bring value to your strata and help you get to the next level… THIS is it!
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🚨 STRATA TIP:
Appeal to the residents in your strata to share if they may need assistance in the event of an emergency, and compile this information in an emergency sheet.
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MAIN TAKEAWAYS:
🛠 Stratas have a duty to accommodate, however there is a limit called “undue hardship”.
🛠 The most common mistake councils make is they think there needs to be intention to discriminate.
🛠 Duty to accommodate does not mean perfect accommodation.
💬 QUOTES
“Same treatment does not mean equal treatment.”
MYTH VS FACT 🦄
“In the event of an elevator failure with a resident on an upper floor does the strata have a duty to accommodate?”
(Fact)
What is important is that the resident in question gets what they need, how the need is satisfied depends on the duty to cooperate.