Insurance: The lifecycle of a property claim

Budget & Assessments
FirstService Residential presented an engaging webinar exploring the lifecycle of a property claim within condominium insurance. Panelists Chris Low (Vice President, BFL), Karen Maharaj (Claims Advisor, BFL), and Terry Lineger (Executive General Adjuster, Coast Claims Insurance Services) guide you through the basics of condo insurance, common coverage types, and the key steps involved in claim recovery and deductible management.
 
This webinar focused on real-world, anonymized hail claim scenarios, demonstrating each step in the claims process. Our panelists discussed essential stages such as damage assessment, quoting, defining the scope of work, competitive tendering, and board decision-making, offering practical advice and best practices to prepare for successful claims management.
 
Throughout the session, the experts highlighted the need for clear communication among condo boards, managers, and insurers. This webinar was designed to equip you with actionable insights to navigate high deductibles, optimize policy coverage, and strengthen collaboration during the property claim process.
 
Insurance - webinar library form