FirstService Residential is Alberta’s condominium management leader. Through our core values that have been shaped over 40 years, we believe our property management experience is second to none. By providing focused, personal service to clients, our experience tells us this is the only way to fully understand their business and deliver fantastic quality on our end.
The unique details or requirements of a townhome entails specific attention because they are similar to apartments, sharing common elements such as interior walls, roofing systems, and exclusive decks or patios. However, they are very different because townhomes also have features found in single-family homes, including private driveways, green spaces, and a larger square footage. For this reason, our management team consists of industry experts who know how to handle the ins and outs of townhomes.
We feel it is very important to recognize these differences and thus customize or alter our services as needed. You can count on our townhome team to identify the key problems your community faces and strategically develop solutions addressing any concerns.
How does FirstService Residential make a difference for the townhomes we manage?
- We communicate regularly with our customers and provide monthly management reports to our boards in addition to attendance at meetings and property inspections.
- We respond to all communication by the end of the next business day. When a resolution cannot be provided immediately, we provide a clear set of expectations and a timeline.
- We have built great relationships with contractors and service providers throughout Alberta from which our communities benefit.
- We use our 40+ years of experience managing townhome associations to provide timely advice to each community we manage.
- We listen to our clients and provide ongoing, structured opportunities for customer feedback;
- Our clients trust us to do what’s best for their community. An example of this is the partnerships we have formed with insurance and financial institutions to protect the investment of all the owners.
Our professional townhome management service includes:
- Vendor management services
- Complete financial services
- Timely advice about reserve fund expenditures and investments
- FirstService Residential Connect communication software
- Condominium fee collections/Delinquency services
Learn more about how FirstService Residential’s townhome management services can meet your townhome community’s needs today.
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