24/7 support for multifamily rental communities
As part of our ongoing commitment to enhancing the multi-family rental experience, we are excited to introduce Luna, our 24/7 Resident Assistant. Available [day or night], Luna is just one way we are making our communities and their management teams, life, simplified.
Technology that benefits residents and managers
A resident’s around-the-clock assistant
We know that great service includes helping save time, and one way we do this is by offering easy-to-use communication channels. To enhance the community experience, Luna is available day or night to help with resident’s questions and requests.
For residents of our multifamily rental communities, Luna can assist with:
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Quick answers to questions about property amenities, maintenance, rent payments, and more
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Friendly reminders for rent or payment due dates, so residents never miss a thing
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Resident requests like maintenance requests can be submitted using Luna any time
Removing preliminary tasks from a manager’s day-to-day
Luna is designed to work alongside a multifamily rental property manager. Taking care of repetitive, time-consuming tasks frees up the manager’s time so they can focus on the bigger picture, maintaining a successful multifamily property.
For property managers, Luna will handle certain preliminary tasks to make their day-to-day easier, including:
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Qualifying leads so they’re ready for the next leasing stage
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Scheduling tours with prospects
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Following up when necessary to keep the process moving