As a resident you want a strata management company that is easy to reach when you have important questions or concerns about day-to-day life in your strata corporation. At FirstService Residential BC, we are always within reach.
Ways to connect for residents
Resident Support Services (RSS)
To connect with our RSS team, click here.
Available by email, our RSS team is comprised of local, specialized experts that work behind the scenes to help resolve the day-to-day issues of strata living. Working seven days a week, the RSS team will quickly and efficiently answer a variety of questions you may have as a resident, including but not limited to:
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Account updates
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Payments
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Strata corporation general inquiries
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Maintenance inquiries
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Strata corporation document requests
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Strata lot renovation requests
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Document submission, and more
Customer Care Centre
In the event of an emergency, our Customer Care Centre remains available and is a quick phone call away. Customer Care Centre can be reached at 1.855.273.1967. For an after-hours emergency call 604.683.8900.